Vineyard Haven, Massachusetts The Black Dog Tavern Company, Inc.
*Restaurant Supervisor opportunities at The Black Dog Water Street Bakery and Tavern*

The Black Dog Water Street Bakery is currently seeking a Restaurant Supervisor, primarily responsible for oversight and management of the bakery café and counter. The Restaurant Supervisor will work closely with the Bakery Café Chef to ensure the highest level of customer service is maintained.

*About The Black Dog*
It all started with a stale donut. Captain Robert Douglas' dissatisfaction with a bitter cup of coffee and a dry, packaged, store-bought donut, turned into a vision for year-round dining that would look just right on the beach at the head of Vineyard Haven Harbor, a place where locals and visitors could meet and eat. When the building was completed, the Captain gave his restaurant the name, *The Black Dog Tavern*, in honor of his faithful canine companion Black Dog. Not much has changed from those early days. The view of Vineyard Haven Harbor is still as lovely as ever and the Tavern chefs continue to share their culinary creations with our customers. We serve breakfast, lunch, and dinner, including daily specials, year-round, and always craft our food with the finest ingredients.

Opened in 1973, the *Water Street Bakery* took up residence in the former Vineyard Haven Firehouse as a solution to the Tavern's dessert needs. The Water Street Bakery was also where the first Black Dog t-shirts were sold. On-the-go meal options include freshly made sandwiches like the "Chappy", savory soups, clam chowder, and our famous Breakfast Woofer Sandwich. In keeping with tradition, our iconic t-shirts, along with a wide selection of Black Dog classics, are also available for purchase.

*Restaurant Supervisor Job Responsibilities: *
* Assist with recruiting, interviewing, hiring, and training and development of staff
* Provide coverage during staffing shortages; provide support in expediting and running food, and operate cash register as needed
* Act as a positive influence by coaching, motivating and supporting employees
* Maintain employee attitude and morale by recognizing outstanding performance and service; demonstrate a calm demeanor during periods of high volume or unusual events
* Manage shift transitions to keep restaurant operating to standard and to set a positive example for team members
* Log and process invoices, conduct inventory, and control expenses
* Maintain cleanliness of equipment, tables, utensils, and floors to ensure safety and sanitation regulations are met
* Maximize sales by providing excellent customer service
* Prepare food products for sale by bagging, boxing, labeling and pricing; place products in display area
* In the absence of restaurant management, ensure customer satisfaction and handle any customer complaints in a diplomatic and courteous manner
* Follow and ensure team member compliance with all health, safety, food handling and hygiene standards

*Restaurant Supervisor Qualifications: *
* High School Diploma or equivalent required; minimum of 3 years' prior experience with food and beverage in a café setting
* Actively support a culture of safety which includes food safety, team member safety and customer safety
* Strong verbal and written communication skills with guests and employees at all levels
* Ability to multi-task in a fast-paced environment
* Strong computer skills and proficiency with Microsoft Office Suite
* Possess or obtain SERV Safe Food certification

_Disclaimers: _

_Applicants, as well as position incumbents, who become disabled as defined under the Americans with Disabilities Act must be able to perform the essential job functions (as listed) either unaided or with the assistance of a reasonable accommodation to be determined by management on a case by case basis._

_The Black Dog is committed to the principle of equal employment opportunity. Applicants for employment and employees are reviewed on their individual qualifications for a position. Under no circumstances will The Black Dog discriminate against qualified persons on the basis of race, color, religious creed, retaliation, national origin, ancestry, sexual orientation, gender, gender identity/expression, disability, mental illness, genetics, choice of health insurance, marital status, age, veteran status, or any other basis prohibited under applicable law._

Job Types: Full-time, Part-time

Benefits:
* Employee discount
Schedule:
* Monday to Friday
* Weekend availability

Work Location: Multiple Locations