Hillsboro, Oregon Hillsboro Medical Center
POSITION SUMMARY:

The Food & Nutrition Services Manager effectively and efficiently budgets, plans, coordinates staff and related department activities for the Food & Nutrition Services department. Manages the department to ensure efficient provision of services to meet regulatory requirements and customer expectations. Provides education, leadership and guidance to the staff to ensure staff's success and compliance with department and organizational standards. Deals effectively with multiple demands in a fast-paced environment.

KEY RESPONSIBILITIES -

Performed majority of the time -

· Responsible for the hiring, interviewing and ongoing training of new employees.

· Plans own daily schedule, meeting deadlines for food service in a fast-paced healthcare environment.

· Maintains and updates department manuals, education materials, job descriptions and competencies.

· Prepares department work schedules.

· Assist in inventorying food supply and places orders with vendors.

· Works with Accounts Payable to ensure invoicing is resolved in a timely manner.

· Manage food and beverage supplier contracts.

· Steps in and cover the shifts in case of emergency or staff shortages.

· Consults in regard to operating activities, patient food service and special events in a timely manner.

· Consults in regard to maintaining budgeted costs.

· Evaluates employees' performances and performs employee yearly competency sessions.

· Coaches and assists in the employee improvement process.

· Assists with preparation of food and other related duties when necessary.

Performed occasionally but critical to successful performance of the job:

· Attends hospital committees and meetings as assigned.

· Shares corporate and department financial status with employees on a timely basis.

· Attends continuing education activities to enhance skills.

Decision making and budget responsibilities:

· Decision making is influencing the department and can influence the organization.

· Budget planning for the department.

Assigned direct reports:

· Dietitian, Cook, Café Cashier, Nutrition Assistant, Room Service Assistant, Dish Room Technician.

JOB SPECIFICATIONS:

Education:

Required

· Bachelor's degree in food service or related field.

Preferred

· N/A

Experience:

Required

· Five or more (5+) years progressively responsible experience in leading and supervising staff.

· Experience hiring, scheduling and managing staff performance.

Preferred

· N/A

Licenses, Certifications and/or Registrations:

Required

· Dietary Management Certification, Diet Technician degree or equivalent experience required.

· Obtain and maintain food handler's card within two (2) weeks of hire.

Preferred

· N/A

Job Related Skills, Abilities and Behaviors:

Required

· Demonstrates knowledge of hiring and compensation process/policies.

· Demonstrates ability to work in a team situation.

· Focuses on the situation, issue or behavior not the person.

· Familiarity with The Joint Commission/CMS, Health Department, DOT, and OSHA standards.

· Ability to lead, train, mentor and support staff in a team-oriented, customer service driven department.

· Reads, speaks and communicates well in conversational English.

· Demonstrates experience in fast-paced, institutional environment.

· Presents a personal appearance that makes a good first impression.

· Demonstrates excellent customer service skills, patient care skills and problem solving skills.

· Demonstrates knowledge in food preparation techniques, equipment, recipes, kitchen safety and sanitation requirements.

· Demonstrates effective personal computer skills in analyzing and communicating data.

· Demonstrates effective interpersonal communication skills-body language, filters, listening, paraphrasing and questions.

· Demonstrates confidentiality according to PHI regarding patient and co-worker information.

· Ability to schedule employees using the excel program on the computer.

· Demonstrates ability to oversee special function activities at the hospital.

· Looks for ways to improve customer service.

· Utilizes feedback from customers in decision-making.

· Involves others in decisions that might impact their jobs.

· Involves people in creating a picture of what can be accomplished together.

· Communicates effectively with pediatric, adolescent, adult, and geriatric customers based on principles of growth and development and life stages.

· Communicates and educates employees, using positive feedback to help improve overall teamwork and services.

· Develops, assists, supports and acknowledges others.

· Gives regular performance feedback to employees.

Preferred

· Bilingual skills a plus.

Overview:

OHSU Health Hillsboro Medical Center, formerly Tuality Healthcare has always been committed to our community. It's a part of how we care for each other, and part of what makes this place different.

We had a humble start in 1918 when an enterprising woman named Minnie Jones Coy started a small six-bed hospital in her Hillsboro home. She brought together independent physicians under one roof to treat the sick and provide a safe place for mothers to give birth. A century after Minnie made her commitment to the people of Hillsboro, her vision continues as we provide world-class health care to patients.

As part of our affiliation with OHSU Health, we've changed our name to Hillsboro Medical Center. This new moniker reflects our expanded services and clinic locations that provide patients living in Hillsboro and western Washington County greater access to primary and specialty care.

Additional Posting Information: Hillsboro Medical Center believes in providing equal employment opportunities for all qualified individuals. Recruitment, hiring, promotions, transfers, working conditions, training, and compensation will be based on qualifications without regard to race, color, sex, sexual orientation, gender identity, religion, age, creed, national origin, marital status, family relationship, veteran status, genetic information, physical or mental disability, or any other status or characteristic protected by applicable law. We further commit ourselves to continuing the practical application of this policy in our daily business conduct.