United States Restaurant Brands International Inc. (RBI)
About Restaurant Brands International: RBI is one of the world's largest quick service restaurant companies with more than $32 billion in system-wide sales and approximately 26,000 restaurants in more than 100 countries and U.S. territories. RBI owns three of the world's most prominent and iconic quick service restaurant brands BURGER KING, TIM HORTONS, and POPEYES.Our Opportunity: Restaurant Brands International is looking for a General Manager, Corporate Restaurants to join our team based in the Greater Toronto Area. The General Manager is responsible for growing restaurant profitability and maintaining brand standards. The General Manager reviews and analyzes restaurant operating, financial, and business information and works to improve overall results in these areas while ensuring restaurants meet business and operating standards and guidelines. The General Manager leads a team of supervisors and employees, energizing and developing the team to improve overall restaurant performance and guest satisfaction. Roles and Responsibilities: Reviews Restaurants' financial, business and operating performance, finds opportunities to improve, and works to develop solutions to grow sales, guest counts Operational management of two restaurants, including speed of service, guest satisfaction, cleanliness, safety and security, and adherence to brand standards P&L analysis & management Control of budgets including labour, food and paper Manage teams including overseeing scheduling, recruitment and retention, development, health and safety and performance management Payroll and compliance administration Establish relationships with the local community and undertake activities which comply with the company's corporate social responsibility programs Maintains customer-centric approach, manage escalated guest concerns Ensures all new initiatives (e.g. product launches, technology initiatives, process improvements, marketing and promotional programs) are well implemented in order to support sales growth Is a Tim Hortons Brand/Business Ambassador at all times Required Qualifications and Skills: 1+ years of operational experience in a restaurant environment with P&L responsibility, preferably in the QSR industry Degree or diploma in business, hospitality or a related field an asset Strong business and financial acumen and business development capabilities Ability to establish and build effective relationships and proven track record of team leadership Ability to analyze and interpret information, identify issues and their causes, and use good judgment in making decisions to resolve issues Ability to communicate clearly and effectively in different forms and with different audiences Willingness to travel within the region and flexibility with schedule to accommodate operational needs which includes evenings and weekends. Valid driver's license and driving record within provincial guidelines. Restaurant Brands International and all of its affiliated companies (collectively, RBI) are equal opportunity and affirmative action employers that do not discriminate on the basis of race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or veteran status, or any other characteristic protected by local, state, provincial or federal laws, rules, or regulations. RBI's policy applies to all terms and conditions of employment. Accommodation is available for applicants with disabilities upon request.