Operation Support System (OSS) and Business Support System (BSS) are two of the most important components of a Telecom operation. A Mobile Virtual Network Operator (MVNO) cannot hope to survive in the market, if it does not have the requisite platform for OSS and BSS. Apart from that, it needs an online charging system that can perform billing and rating for all the modern-day telecom services.

What Does OSS and BSS Entail?

OSS and BSS have become closely related over the years and the model is now called B/OSS. To ensure that your telecom operations are carried out as per expectations, you need a platform that allows you to see your entire process through a single view.

Below are some important aspects of OSS and BSS:

OSS

As the name implies, OSS is linked with operational support that may include management of network infrastructure, service provisioning, service delivery and customer support.

BSS

BSS is all about managing the business side. It includes functions like product management, order management and revenue management.

In the past, both paradigms were different and there were different computer systems taking care of business side and operational side of a telecom process.

Right now, we are seeing the integration of technologies like Network Function Virtualization (NFV) and Software Defined Network (SDN) in the telecom domain. Apart from that, there is a need to leverage online Charging system for accurate charging of multitude of telecom services.

Improve Billing and Rating with True Real-Time Performance

In order to bill your customers correctly, there is a need for an Online Charging System that performs true real-time billing. It can help you in:

Rapid monetization of services

An OCS allows you to monetize a plan quickly. There is no dependency on other services, as you can combine any number of services in the way you want. It also allows for customer self-service.

Kick off pilot plans

You can even launch pilot plans to see the way market reacts to your innovative offers.

Enforce credit limits

An OCS addresses credit limits accurately and informs customers before they are about to exceed their allotted quota.

Launch future services immediately

It makes you future proof, which allows you to launch future services like IoT and 5G immediately.

Telgoo5 combines the power of a cutting-edge OSS and BSS platform along with the versatility of online charging system via a single intuitive interface.