With Flight Operations and ground operations manuals becoming much more complex and subject to constant revision, they need to be managed and maintained in an efficient and effective way.
Additionally, to ensure compliance, flight operations are subject to a number of regulatory and internal audits, including EASA and IOSA - where airlines are required to complete and Document certain audit questions.
This kind of process can take its toll on resources - for instance, for one IOSA audit, it might require three or more employees to dedicate a number of weeks solely on managing and editing documents for this audit. Not only might this cause a staff shortage in other areas of the organisation, but it can impact utility as well as potentially halting operations if deadlines are missed.
However, with the right document management processes, you could actually build a more collaborative way of working with flight operations. Read the rest of the article to learn how.