What is the importance of a customer in the business world? You must have thought about this questions once in your life at least, with the obvious answer, that a customer is like oxygen to a business or service. Without a consumer, a product or service is useless. There is no point of producing products or introducing services if no one is there to receive them at the other end, right?  And so, many businesses and service providers really value what their customers and consumers have to say about them and what they provide. Such businesses and services are the

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