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Summary: Irresistible: The Seven Secrets of the World’s Most Enduring, Employee-Focused Organizations by Josh Bersin

Recommendation

HR guru Josh Bersin applies his vast knowledge of motivation and learning to the challenging environment organizations face today. Based on extensive research into “irresistible” companies – those that maintain Employee engagement over the long term – Bersin sets forth seven principles for attracting and retaining talent. His core theme: Field well-trained managers devoted to people’s growth and happiness, and reap the dividends as workers flourish. The book has won praise from luminaries such as Adam Grant, Arianna Huffington and Daniel Pink, and Bersin is developing an array of projects to highlight his findings.

Take-Aways

  • Irresistible companies prioritize employee experience and reap the performance benefits in seven ways.
  • Favor humans over hierarchy.
  • Reward the work, not job titles.
  • Make managers coaches, not bosses.
  • Foster a worker-centric culture, and offer progressive approaches to compensation.
  • Invest in continuous learning, and remove layers of management.
  • Practice conscious capitalism.
  • Empower and unleash your people to create mutual value.

Summary

Irresistible companies prioritize employee experience and reap the performance benefits in seven ways.

Josh Bersin chose “irresistible” to describe companies that maintain employee engagement over the long term – not just during their growth phase. These companies have organizational endurance, thanks to four factors: They pursue a compelling, timeless mission. They support employees’ productivity – and as a result, enjoy excellent growth and business outcomes. They make employee engagement a foundational value. And, finally, they support employees’ happiness by building trust, valuing fairness and creating social cohesion within the organization.

“Each individual, at every level of your company, is capable of doing more important and more valuable things than ever before.”

Bersin identified irresistible companies by analyzing more than 5,000 organizations in the Glassdoor database, which provides workers’ ratings of various aspects of employee experience at tens of thousands of companies. Although fewer than one-in-ten companies qualify as irresistible, these workplaces do exist in all industries and at organizations of all sizes and ages.

Irresistible workplaces attract talent, customers and other stakeholders, and they free people to contribute and innovate. Organizations enjoy increases in revenue and profits as a result. Companies become irresistible when their leaders understand the changes that have occurred in the world in recent years – including in technology and social awareness – and transform their organizations in response. Seven management practices embody these transformations and contribute to an irresistible workplace.

Favor humans over hierarchy.

Most organizations still follow the centuries-old system of top-down command-and-control management. This structure held sway through the Industrial Revolution. But it fails today, as most work has shifted from the routine and manual to the creative and cognitive. Today, a corporate structure of high-performing teams delivers adaptability and speed. Teams form, disassemble and re-form based on the tasks at hand and the precise skills and experience needed.

Small groups of people can rapidly build trust and relationships, much as winning sports teams do. People can move between teams easily, as their interests and the work demands. In some organizations, small teams called squads, comprising at most eight or 10 people, take on long-term missions and operate autonomously to achieve them. Squads participate in tribes of up to 150 people pursuing an overarching program or project. This kind of network, first developed at Spotify, facilitates cohesion and information sharing across the enterprise.

“People are most engaged when they feel a sense of ownership in their work, they are working in the right jobs, and they are clear on the team’s goals.”

Just as successful sports teams have capable coaches to lead them, so must work teams. Managers should view themselves not as bosses but as coaches who support, develop, empower, advise and inspire their team members. Solid, agile teams become greater than the sum of their parts.

They constantly learn, problem-solve, innovate and iterate while engaging in experimentation and healthy debate; they reach toward clear goals and hold themselves accountable for achieving them. In irresistible workplaces, team leaders embrace workers’ need for autonomy, development and meaning. They help team members see their progress every day and clearly connect it to the organization’s mission and purpose.

Managers provide feedback, resources and tools, and they encourage their people to grow, even when that means a person leaves the team for another opportunity elsewhere. Managers bring their teams together physically when possible, while supporting members’ preferences to work when and where they want.

Reward the work, not job titles.

The labor market has experienced a profound shift as workers, and especially youth, have flocked to gig-economy jobs and side hustles. Some two-thirds of younger workers already engage in paid work outside their full-time jobs, and even more appear poised to explore gig-economy work.

At the same time, the number of people quitting their jobs has reached an all-time high. Today, people are thinking in terms of work rather than jobs. Few expect to experience a traditional career path: remaining with the same company for decades, slowly moving up a hierarchy and then retiring.

“We have moved from an economy where your employer defines your career to one where your skills, experience and ambition drive success.”

Rather than career ladders, leaders should create lattices where people can move laterally and rotate through jobs for the sake of learning, experience and growth. In hiring, managers and recruiters should look for skills, passion and energy rather than a college pedigree, and they should find out what qualities truly contribute to performance in specific roles rather than assuming they already know.

Employees should be recognized and rewarded for moving around the organization – even leaving it and returning – thereby acquiring new knowledge, skills and relationships that can prove valuable for them and the company. As workers’ skills become more multifaceted and diverse, they bring unique combinations of abilities that differentiate them from one another and from AI systems and machines.

Some organizations have gone so far as to abolish job titles, and some have candidates apply to the organization rather than to a specific position. All of these steps encourage a mind-set in which workers flow to the places and problems that best leverage their abilities.

Make managers coaches, not bosses.

In irresistible workplaces, value derives from intangible ideas, innovation and collaboration – more than tangible fleets of vehicles, land, cash or buildings. In these workplaces, coaches, not bosses, understand the business, formulate plans and communicate a vision. They conduct regular one-on-ones with each team member; getting to know their people well enables coaches to advise, develop and inspire them.

This kind of manager gets things done by guiding willing team members, not by giving orders. At Southwest, for example, teams consist of pilots, crew and an airplane. Pilots routinely dive into the work of flight attendants, and flight attendants help the pilots, all working willingly and cohesively.

“Irresistible leaders excel at moving people into the roles that are right for both them and the organization.”

Traditional performance management systems pit employees in competition with one another. Irresistible companies instead apply the coaching model here, too. Frequent check-ins and feedback complement an annual formal review that pits employees only against themselves and their own goals and growth. Coaches work with employees to define goals based on objectives and key results, making them easy to track and adjust. These organizations pay people based on their value, not levels or titles.

Foster a worker-centric culture and offer progressive approaches to compensation.

At many organizations, the shift to remote work during the COVID-19 pandemic improved workers’ well-being, engagement and productivity; it underscored the advantages of a workplace favoring flexibility, freedom, fairness and transparency rather than rules and politics.

The workplace culture at irresistible companies emphasizes employee experience, inclusion, recognition and holistic well-being. The work environment is designed to accommodate and encourage teamwork, cross-functional collaboration, social connection, creativity, inclusivity and flexibility. It features up-to-date productivity tools and offers amenities that support workers’ health and convenience.

“The entire workspace should be focused on physical, cognitive and emotional well-being.”

Irresistible organizations provide training for managers in leading remote and hybrid workers, and ensure they understand the importance of diversity, inclusion, belonging, fairness and physical and mental well-being at work and at home. Coaches know how to listen and how to convey appreciation meaningfully. In a culture of respect and recognition that marks irresistible companies, coaches and leaders listen to their people, look for things employees are doing well, and praise and reward them.

Practices for determining pay are changing, too. At Google, a committee of managers decides on an employee’s pay, with the first-line manager having only one voice among many. Pay is evolving to depend on many factors that affect workers’ contributions, including their skills, reputation, leadership ability and growth potential – not only their current jobs. Leaders are beginning to see generous compensation as a potential area of competitive advantage, supporting a talented, committed and productive organization.

Transparency means employees will know the reasons for their pay and have access to the organization’s pay philosophy and the pay ranges of other employees. Irresistible organizations tend to pay above market rate and pay everyone, at minimum, a fair and living wage. They individualize pay, benefits and other rewards to suit individual preferences and needs.

Invest in continuous learning, and remove layers of management.

Leaders at irresistible companies make learning a priority, and support all workers to grow and advance. Leaders remove layers of management in favor of workers’ autonomy and continuous learning. Managers shift to evaluating team members not on face time and direct observation but on their value to the organization. As the organization’s needs change, train existing employees and promote from within where possible to save costs and drive engagement.

“The highest-performing companies always have one thing in common: They embrace a culture of learning.”

Continuous growth and learning matter more than ever because people are living longer and often pushing retirement out further. At the same time, in the face of automation, people’s current skills are becoming obsolete more quickly, while their needs to develop new ones are accelerating. The field of learning and development has been changing radically as well; it now emphasizes digital, self-directed and just-in-time learning, often augmented by predictive AI and machine learning that aid learners in real time.

Leaders at irresistible organizations create a culture that rewards learning hard and soft skills, and they encourage growth. They ensure people have access to learning tools and technologies and foster a growth mind-set, empowering employees to acquire new skills.

Practice conscious capitalism.

Like learning, many workers today place a high value on finding purpose and meaning in their work. Increasingly, employees, customers, investors and communities expect more from organizations, including a commitment to the environment, social progress and good governance. Employees want to know their work contributes to a greater societal and environmental purpose. When purpose drives an organization, profits follow.

“Purpose is the real fuel of a company. It gives people the energy, enthusiasm and creativity to add value in many ways.”

Capitalism has shifted from a singular focus on shareholder value and profits to one of accountability to multiple stakeholders. Irresistible organizations engage in so-called conscious capitalism, where good corporate citizenship practices engender stakeholder loyalty. Millennials and members of generation Z both rank environmental protection and climate change as their top concerns.

The COVID-19 pandemic appears to have inspired empathy, activism and a sense of community in young people. At irresistible companies, leaders ensure the organization has a mission statement and values that inform all decisions; each employee should feel connected to the mission, and that it serves all stakeholders equally well and with integrity.

Empower and unleash your people to create mutual value.

Irresistible companies apply design thinking to the organization of work and the employee experience. Leaders observe how people work, including their needs and what makes them thrive, and then design their work and employee-centric processes accordingly. They deploy workforce technologies that connect teams and workers and that benefit employees both at work and in their personal lives.

For example, at the software maker Autodesk, an innovative use of Slack ties all employees into a single communication platform, enabling cross-organizational collaboration and information sharing. And at the Mayo Clinic, a leader in health care, an interactive mobile app gives doctors immediate access to information and expertise on diseases and illnesses.

“If we win the hearts and minds of employees, we’re going to have better business success.” (General Motors CEO Mary Barra)

Provided leaders move ahead with transparency and respect for employees’ rights, preferences and privacy, organizations can use technologies and the data they generate to help employees connect and communicate, balance and integrate their personal and professional lives, and boost their overall well-being. Irresistible companies empower and unleash people to create mutual value.

About the Author

Josh Bersin is founder and CEO of the Josh Bersin Company, a global leader in research, advisory services and professional development for HR teams. During a five-year stint at Deloitte, he served as principal author and architect of the Deloitte Human Capital Trends study and created the “Simply Irresistible” model for employee engagement. Bersin sits on the board of UC Berkeley Executive Education.

Review 1

After reading “Irresistible: The Seven Secrets of The World’s Most Enduring, Employee-Focused Organizations” by Josh Bersin, I am pleased to provide a comprehensive brief review of the book.

“Irresistible” offers a profound exploration into the foundational elements that underscore the world’s most successful and enduring companies, placing particular emphasis on their employee-focused initiatives. Bersin synthesizes his extensive research into seven ‘secrets’ that these organizations utilize to cultivate an irresistible workplace environment.

The seven secrets as outlined by Bersin are: meaningful work, supportive management, positive work environment, growth opportunities, trust in leadership, flexible and human-centric benefits, and a focus on health and wellbeing. Each secret is discussed in-depth, with Bersin providing a critical analysis of how these factors contribute towards creating a workplace that not only succeeds in business but creates a culture where employees feel valued and invested in.

Bersin’s data-backed approach lends credence to his arguments, with a plethora of statistics, case studies, and real-world examples. This invaluable evidence allows the reader to relate to and understand the broader context of his arguments, as well as apply those insights into their own workplace or entrepreneurial journey.

Notably, Bersin emphasizes the importance of reconsidering what success means for an organization. He argues that financial success and growth are not sufficient to assess a company’s worth, and that emphasis should be placed on the happiness, satisfaction, and wellbeing of employees. Furthermore, the book deftly illustrates that investing in employees and respecting their needs can lead to a high-performing organization.

“Irresistible” is a comprehensive guide for leaders, managers, and individuals interested in understanding how to shape workplaces that not only thrive in a rapidly evolving business landscape, but also prioritize the satisfaction and wellbeing of their employees. It’s a strong rebuttal to the idea that prioritizing profits over people is necessary for business success.

In conclusion, “Irresistible: The Seven Secrets of the World’s Most Enduring, Employee-Focused Organizations” provides a thought-provoking examination of successful modern organizations, showcasing how an emphasis on employee happiness and wellbeing can lead to enduring success.

I hope this brief review provides a robust understanding of the book’s content.

Review 2

Introduction:

In his book, “Irresistible: The Seven Secrets of the World’s Most Enduring, Employee-Focused Organizations,” Josh Bersin, a renowned HR expert, and thought leader, explores the concept of employee-focused organizations and what makes them successful. The book is a culmination of Bersin’s extensive research, insights from leading organizations, and practical examples to help readers understand the importance of creating an irresistible workplace culture. This review will provide a detailed analysis of the book’s content, highlighting its strengths, weaknesses, and the value it offers to readers.

Content:

The book is divided into seven chapters, each focusing on a different secret of employee-focused organizations. Bersin emphasizes the importance of fostering a culture of trust, developing a sense of belonging, and creating a leadership team that truly cares about its employees. He argues that organizations should prioritize employee engagement, provide opportunities for growth and development, and offer a compelling employee value proposition. The book also covers the role of technology in enhancing the employee experience and the significance of measuring and tracking employee sentiment.

Strengths:

  • Practical examples and case studies: Bersin supports his arguments with numerous case studies of successful organizations, such as Google, Amazon, and Southwest Airlines, providing readers with tangible examples to learn from.
  • Actionable advice: The book offers practical recommendations and strategies that organizations can implement to create a more employee-focused culture, making it an invaluable resource for HR professionals, leaders, and managers.
  • Research-backed insights: Bersin’s research and analysis of various data sources, including employee surveys and organizational performance metrics, offer robust insights into the benefits of employee-focused organizations.
  • Emphasis on technology: The book acknowledges the role of technology in enhancing the employee experience and provides examples of organizations that have successfully implemented digital tools to streamline processes, facilitate communication, and promote engagement.

Weaknesses:

  • Lack of diversity in examples: While the book includes examples of diverse organizations, some readers might find that the examples lean towards technology and startup companies, which may not be representative of all industries and sectors.
  • Limited discussion of challenges: The book could have delved deeper into the challenges and obstacles that organizations might face when implementing employee-focused strategies, providing more guidance on how to overcome these hurdles.
  • Not all secrets are equally weighted: Some of the secrets, such as “Secret 4: Create a Culture of Trust,” are more substantial and well-developed than others, like “Secret 6: Use Data to Unlock Employee Potential,” which could have been explored in greater detail.

Conclusion:

In “Irresistible: The Seven Secrets of the World’s Most Enduring, Employee-Focused Organizations,” Josh Bersin offers a comprehensive guide for organizations looking to create a more employee-focused culture. The book is well-researched, engaging, and provides actionable advice that HR professionals, leaders, and managers can apply to enhance employee engagement and drive business success. While the book has some minor limitations, its strengths make it an invaluable resource for anyone interested in creating a workplace culture that attracts, retains, and inspires employees.

Rating: 4.5/5 stars

Recommendation:

I highly recommend “Irresistible” to anyone involved in HR, leadership, or management roles, as well as to organizations seeking to improve their employee engagement and overall performance. The book is also a valuable resource for anyone interested in understanding the importance of employee-focused cultures and their impact on business success.

Review 3

“Irresistible: The Seven Secrets of the World’s Most Enduring, Employee-Focused Organizations” by Josh Bersin is a thought-provoking and insightful book that explores the key principles and strategies employed by successful organizations to create an engaging and fulfilling work environment.

Bersin presents a comprehensive framework based on extensive research and real-world examples, highlighting the seven secrets that drive the success of employee-focused organizations. These secrets include purpose-driven leadership, holistic employee experience, continuous learning, a culture of trust, transparent communication, agility, and a focus on well-being.

One of the notable strengths of “Irresistible” is Bersin’s ability to synthesize complex ideas and present them in a practical and accessible manner. He provides actionable insights and practical tips for organizations to implement these principles, fostering a positive and productive workplace culture.

The book emphasizes the importance of purpose-driven leadership, where leaders align their organization’s vision and values with the individual aspirations and goals of their employees. Bersin highlights the power of a holistic employee experience that goes beyond traditional benefits and perks, focusing on personal growth, well-being, and work-life integration.

Bersin also emphasizes the significance of continuous learning in today’s rapidly evolving business landscape. He explores the role of technology in enabling accessible and personalized learning experiences, empowering employees to acquire new skills and stay ahead of the curve.

Furthermore, “Irresistible” delves into the critical role of trust and transparent communication in fostering a healthy work environment. Bersin explores the benefits of open feedback loops, inclusive decision-making processes, and creating a culture of psychological safety where employees feel valued and empowered.

The book also emphasizes the need for organizational agility, adaptability, and resilience in the face of change. Bersin discusses the importance of embracing innovation, encouraging experimentation, and fostering a growth mindset to thrive in today’s dynamic and unpredictable business landscape.

Lastly, “Irresistible” highlights the significance of employee well-being, both physical and mental. Bersin explores the role of flexible work arrangements, work-life balance, and employee support programs in creating a positive and sustainable work environment.

In summary, “Irresistible: The Seven Secrets of the World’s Most Enduring, Employee-Focused Organizations” is a valuable resource for leaders and organizations seeking to create a thriving workplace culture. Bersin’s research-based insights and practical advice offer a roadmap for building employee-centric organizations that attract, engage, and retain top talent.

Review 4

Certainly! Here’s my review of “Irresistible: The Seven Secrets of the World’s Most Enduring, Employee-Focused Organizations” by Josh Bersin:

Book Summary:

“Irresistible” is a comprehensive guide to building an employee-focused organization that drives long-term success. Author Josh Bersin, a renowned industry expert and founder of Bersin & Associates, shares seven secrets that the world’s most enduring organizations have used to create a culture of engagement, retention, and productivity. The book provides actionable insights, case studies, and practical tips for leaders looking to transform their companies into irresistible places to work.

Secret 1: Embrace a Culture of Purpose

Bersin argues that the most successful organizations have a clear purpose that resonates with their employees. He encourages leaders to define a compelling mission statement and communicate it effectively to create a shared sense of purpose. By aligning individual goals with the company’s purpose, employees will be more engaged and motivated.

Secret 2: Focus on Employee Experience

Bersin emphasizes the importance of creating a positive employee experience that fosters engagement, satisfaction, and loyalty. He suggests designing a flexible work environment, offering opportunities for growth and development, and recognizing and rewarding employees for their contributions. By prioritizing employee experience, organizations can improve retention rates and attract top talent.

Secret 3: Invest in Management Development

Effective management is critical to creating a high-performing workforce, and Bersin argues that organizations should invest heavily in management development. He provides guidance on how to identify, develop, and retain great managers who can inspire and motivate their teams. By doing so, companies can improve employee engagement, productivity, and retention.

Secret 4: Practice Radical Transparency

Bersin advocates for radical transparency, which involves sharing information openly and honestly with employees. He suggests that organizations should be transparent about their goals, performance, and plans, and encourage open communication throughout the organization. By fostering a culture of transparency, companies can build trust and engagement among their employees.

Secret 5: Create a Culture of Feedback

Bersin believes that feedback is essential for employee growth and development. He provides guidance on how to create a culture of feedback that is constructive, specific, and timely. By providing regular feedback, organizations can help employees improve their performance and achieve their goals.

Secret 6: Foster a Sense of Community

Bersin argues that a sense of community is critical to creating an irresistible workplace culture. He suggests that organizations should encourage collaboration, socialization, and teamwork among employees. By fostering a sense of community, companies can improve employee engagement, retention, and productivity.

Secret 7: Embrace the Power of Technology

Finally, Bersin emphasizes the importance of embracing technology to support employee experience and engagement. He suggests that companies should use data and analytics to understand their employees’ needs and preferences, and leverage technology to provide personalized experiences and support. By doing so, organizations can create a more agile, flexible, and engaging workplace culture.

Conclusion:

“Irresistible” is a comprehensive guide that provides actionable insights and practical tips for leaders looking to create an employee-focused organization that drives long-term success. The book’s seven secrets offer a framework for building a culture of engagement, retention, and productivity that is based on purpose, employee experience, management development, radical transparency, feedback, community, and technology. By embracing these secrets, organizations can create an irresistible workplace culture that attracts and retains top talent, drives business results, and fosters a sense of purpose and fulfillment among its employees.

Review 5

Irresistible: The Seven Secrets of the World’s Most Enduring, Employee-Focused Organizations is a leadership book by Josh Bersin, a renowned industry analyst and researcher on corporate leadership, talent management, HR, and technology. The book presents seven practical and profound management principles that Bersin distilled from decades of research and management theory. These principles aim to help business leaders create enduring companies that thrive with improved customer satisfaction, employee retention, and business agility. Bersin also introduces a new organization model – the “network of teams” – that emphasizes that effective companies operate as networks, not hierarchies. By empowering small teams with focused leadership, companies can achieve increased speed, agility, and traction, as well as a sense of purpose, mission, and clarity of roles. Bersin illustrates his ideas with eye-opening examples from his consulting work with HR and executive business teams around the world. The book is inspiring yet highly pragmatic, and offers a leader’s handbook for today’s unpredictable business world, where people and culture are more important than ever.

Review 6

Certainly! “Irresistible: The Seven Secrets of the World’s Most Enduring, Employee-Focused Organizations” by Josh Bersin is a thought-provoking book that provides insights and practical strategies for creating a workplace culture that is employee-centric, innovative, and successful. Here’s my detailed review of the book:

Book Summary:

In “Irresistible,” Bersin argues that the traditional approach to building a successful organization is no longer effective in today’s fast-paced, rapidly changing business environment. Instead, he advocates for a people-centric approach that prioritizes employee experience, well-being, and engagement. Bersin identifies seven key secrets that the most enduring, employee-focused organizations use to create a workplace culture that is both productive and fulfilling.

The Seven Secrets:

  • Purpose and Meaning: Bersin emphasizes the importance of giving employees a sense of purpose and meaning in their work. This involves creating a clear and compelling organizational narrative that resonates with employees and helps them understand how their work contributes to the bigger picture.
  • Employee Experience: Bersin highlights the critical role of employee experience in driving engagement, retention, and performance. He provides practical strategies for designing and delivering exceptional employee experiences, including creating a welcoming and inclusive workplace culture, providing opportunities for growth and development, and leveraging technology to enhance the employee experience.
  • Autonomy and Freedom: Bersin argues that employees want to be trusted and given the freedom to make decisions and take ownership of their work. He provides examples of organizations that have successfully implemented autonomous work practices, such as Google’s famous “20% time” policy, which allows employees to dedicate 20% of their work time to side projects they are passionate about.
  • Connection and Community: Bersin emphasizes the importance of building strong connections and communities within an organization. He provides strategies for fostering collaboration, building trust, and creating a sense of belonging among employees.
  • Personalization and Customization: Bersin highlights the importance of personalizing and customizing the employee experience to meet the unique needs and preferences of each individual employee. He provides examples of organizations that have successfully implemented personalized approaches, such as IBM’s “My IBM Experience” program, which allows employees to customize their work experiences and work tools.
  • Continuous Feedback and Coaching: Bersin stresses the importance of providing continuous feedback and coaching to employees to help them grow and develop. He provides strategies for designing and delivering effective feedback and coaching processes, including using data and analytics to inform decision-making.
  • Employee Advocacy and Brand Ambassadors: Bersin argues that the most successful organizations have a network of employee advocates and brand ambassadors who are passionate about the organization and its mission. He provides strategies for building and leveraging these networks, including empowering employees to share their experiences and perspectives with external stakeholders.

Key Takeaways:

  • Prioritize employee experience, well-being, and engagement to create a productive and fulfilling workplace culture.
  • Implement practical strategies for designing and delivering exceptional employee experiences, such as creating a welcoming and inclusive workplace culture, providing opportunities for growth and development, and leveraging technology to enhance the employee experience.
  • Foster strong connections and communities within the organization by fostering collaboration, building trust, and creating a sense of belonging among employees.
  • Personalize and customize the employee experience to meet the unique needs and preferences of each individual employee.
  • Provide continuous feedback and coaching to employees to help them grow and develop.
  • Leverage employee advocacy and brand ambassadors to build a strong external brand and reputation.

Conclusion:

In “Irresistible,” Josh Bersin provides a comprehensive and insightful roadmap for creating a workplace culture that is both productive and fulfilling. By prioritizing employee experience, well-being, and engagement, and implementing practical strategies for designing and delivering exceptional employee experiences, organizations can build a workplace culture that is truly irresistible. Whether you’re a CEO, HR leader, or simply someone interested in creating a better workplace, this book is a must-read.

Review 7

“Irresistible: The Seven Secrets of the World’s Most Enduring, Employee-Focused Organizations” by Josh Bersin is a compelling exploration of the key factors that contribute to the success and longevity of organizations that prioritize their employees. Through rigorous research and insightful analysis, Bersin identifies seven fundamental principles that define these employee-centric organizations, offering a roadmap for businesses aiming to create a thriving and enduring workplace culture.

Bersin’s book is a valuable resource for leaders, HR professionals, and anyone interested in understanding the dynamics of employee-focused organizations. The author combines data-driven insights with real-world examples to shed light on how these organizations have managed to attract, retain, and empower their workforce over the long term.

One of the book’s strengths is its emphasis on the holistic approach that successful organizations take towards their employees. Bersin delves into each of the seven principles, ranging from leadership and purpose to trust and growth, providing a comprehensive view of how they interconnect to create a cohesive and supportive work environment. This comprehensive perspective allows readers to understand the intricate web of factors that contribute to an organization’s success in retaining and engaging employees.

Bersin’s research is thorough and well-documented, lending credibility to his insights. He draws from a diverse range of industries and company sizes to showcase the universality of the principles he outlines. This approach makes the book relevant and applicable across various organizational contexts.

The writing style is accessible and engaging, making complex concepts in organizational behavior and culture understandable for a wide audience. The book balances theoretical concepts with practical examples, ensuring that readers not only grasp the theories but also understand how they manifest in real-world scenarios.

“Irresistible” also addresses the pressing need for businesses to adapt and evolve in the face of changing workplace dynamics. Bersin’s exploration of employee well-being, the role of technology, and the importance of diversity and inclusion underscores the book’s contemporary relevance.

In conclusion, “Irresistible: The Seven Secrets of the World’s Most Enduring, Employee-Focused Organizations” is a thought-provoking and insightful guide to building a workplace culture that attracts, retains, and empowers employees. Josh Bersin’s meticulous research, combined with his practical approach and engaging writing, makes this book a valuable resource for organizations striving to create an environment where employees are genuinely valued and motivated to contribute their best. Whether you’re a business leader, HR professional, or simply interested in organizational dynamics, this book offers actionable insights to foster enduring success through an employee-focused approach.

Review 8

Irresistible: The Seven Secrets of the World’s Most Enduring, Employee-Focused Organizations by Josh Bersin is a must-read for any business leader who wants to create a more engaged and productive workforce. Bersin argues that the traditional approach to employee engagement is no longer effective, and he offers seven new secrets for creating a workplace that employees love.

The seven secrets are:

  • Put people first. This means creating a workplace where employees feel valued, respected, and supported.
  • Create a sense of purpose. Employees need to feel like their work is making a difference in the world.
  • Give employees autonomy. Employees need to be able to control their own work and have a say in how things are done.
  • Foster a culture of innovation. Employees need to be encouraged to come up with new ideas and take risks.
  • Celebrate success. Employees need to be recognized for their contributions and feel appreciated.
  • Create a positive work environment. Employees need to enjoy coming to work and feel like they are part of a team.
  • Be a good listener. Employees need to feel like their leaders are listening to them and taking their concerns seriously.

Bersin provides a wealth of practical advice on how to implement these seven secrets in your own organization. He also shares inspiring stories from companies that have successfully created irresistible workplaces.

If you want to create a more engaged and productive workforce, I highly recommend reading Irresistible. It is a wake-up call for business leaders who want to stay ahead of the curve.

Review 9

“Irresistible: The Seven Secrets of the World’s Most Enduring, Employee-Focused Organizations” by Josh Bersin is a comprehensive guide that explores the key elements that make an organization successful and enduring. Bersin, a renowned HR analyst, consultant, and thought leader, uses his extensive experience to delve into the secrets of high-performing organizations.

The book is divided into seven sections, each focusing on a ‘secret’ that Bersin has identified as crucial for an organization’s success. These secrets range from creating a meaningful work culture, investing in employee development, fostering inclusivity, to prioritizing employee well-being.

Bersin uses a mix of case studies, research data, and personal insights to illustrate his points, making the book both informative and engaging. He highlights the importance of employee engagement and satisfaction, arguing that these factors are not just nice-to-haves, but critical for an organization’s bottom line.

One of the standout aspects of the book is its focus on the human element in organizations. Bersin emphasizes that in the age of automation and AI, it’s the human skills – creativity, empathy, leadership – that will set organizations apart. He also stresses the importance of adaptability and resilience, especially in the face of rapid technological changes and global crises.

Overall, “Irresistible” is a thought-provoking read that challenges traditional notions of organizational success. It provides actionable insights for leaders and HR professionals looking to create a more engaged, satisfied, and productive workforce. It’s a must-read for anyone interested in understanding the future of work and how to build an enduring organization.

Review 10

In “Irresistible: The Seven Secrets of the World’s Most Enduring, Employee-Focused Organizations,” Josh Bersin presents a thought-provoking exploration of the key principles and practices that make organizations truly irresistible to their employees. Drawing from extensive research and firsthand insights, Bersin unveils a comprehensive framework that empowers leaders and HR professionals to create workplaces where employees thrive, engagement soars, and organizations achieve long-term success.

Bersin’s book begins by challenging conventional wisdom about employee satisfaction and engagement. He argues that traditional approaches, such as focusing solely on perks and benefits, are insufficient in creating lasting employee loyalty. Instead, he introduces the concept of “irresistible organizations” that foster a deep sense of purpose, belonging, and growth for their employees.

The core of the book revolves around the seven secrets of irresistible organizations. Bersin methodically unpacks each secret, providing actionable strategies and real-world examples to illustrate their implementation:

  • Purpose: Irresistible organizations have a clear and compelling sense of purpose that aligns with their employees’ values. Bersin explains how leaders can define and communicate purpose effectively, driving employee motivation and engagement.
  • Trust: Building trust is crucial for creating an environment where employees feel safe, valued, and supported. Bersin explores the various elements that contribute to trust, including transparent communication, ethical leadership, and fairness in decision-making.
  • Treat People as Individuals: Recognizing and appreciating employees as unique individuals is key to fostering a sense of belonging. Bersin emphasizes the importance of personalized experiences, career development, and inclusive practices in building strong relationships between employers and employees.
  • Growth: Irresistible organizations prioritize employee growth and development, offering opportunities for continuous learning, skill-building, and advancement. Bersin delves into the role of coaching, feedback, and performance management in nurturing a growth mindset culture.
  • Well-being: Employee well-being goes beyond physical health and encompasses mental, emotional, and financial aspects. Bersin explores how organizations can support holistic well-being through comprehensive wellness programs, work-life balance initiatives, and mental health resources.
  • Leadership: Effective leadership is a cornerstone of irresistible organizations. Bersin outlines the qualities and behaviors that exceptional leaders embody, including empathy, authenticity, and the ability to inspire and empower their teams.
  • Reinvention: The final secret focuses on adaptability and innovation. Bersin highlights the importance of embracing change, fostering a culture of experimentation, and constantly evolving to stay relevant in a rapidly changing business landscape.

Throughout the book, Bersin provides compelling research findings, case studies, and practical recommendations, making the concepts accessible and actionable for leaders and HR professionals. He encourages readers to reflect on their organization’s current practices, identify areas for improvement, and implement changes that align with the principles of irresistible organizations.

“Irresistible” is a comprehensive guidebook that challenges conventional thinking and offers a fresh perspective on employee engagement and organizational success. Bersin’s expertise and deep understanding of the topic shine through, providing valuable insights for anyone interested in creating a workplace that attracts, engages, and retains top talent. Whether you are a leader, HR professional, or aspiring entrepreneur, this book offers a roadmap to building an irresistible organization in a rapidly evolving world.

Overall, “Irresistible: The Seven Secrets of the World’s Most Enduring, Employee-Focused Organizations” is a must-read for anyone seeking to create a workplace culture that fosters employee happiness, productivity, and long-term organizational success.

Review 11

Irresistible: The Seven Secrets of the World’s Most Enduring, Employee-Focused Organizations by Josh Bersin is a compelling and insightful book that explores the key factors behind the success of organizations that prioritize their employees. Bersin, a renowned expert in the field of human resources and workplace culture, presents a comprehensive framework for creating a thriving and engaging work environment.

The book begins by challenging the traditional notion that organizations exist solely to maximize shareholder value. Bersin argues that by shifting the focus to the well-being and satisfaction of employees, companies can achieve long-term success and create a culture that attracts and retains top talent.

Bersin identifies seven key secrets that characterize irresistible organizations. These secrets include fostering a sense of purpose, providing meaningful work, promoting a culture of trust and transparency, enabling growth and development, recognizing and rewarding employees, fostering a sense of belonging and inclusion, and prioritizing employee well-being.

Throughout the book, Bersin provides real-life examples and case studies of organizations that have successfully implemented these secrets. He highlights the strategies and practices they have employed to create a positive and engaging work environment, resulting in increased productivity, innovation, and employee satisfaction.

One of the strengths of Irresistible is Bersin’s ability to blend research and practical insights. He draws on a wide range of studies and data to support his arguments, providing readers with evidence-based recommendations for creating employee-focused organizations. The book is filled with actionable advice and strategies that leaders and managers can implement to improve their workplace culture.

Bersin also addresses the challenges and potential pitfalls of implementing these secrets. He acknowledges that creating an irresistible organization requires a long-term commitment and a willingness to challenge traditional management practices. He provides guidance on overcoming resistance to change and offers practical solutions for navigating the complexities of organizational transformation.

Furthermore, Bersin’s writing style is engaging and accessible, making the book suitable for both business professionals and general readers. He presents his ideas in a clear and concise manner, ensuring that readers can easily grasp the concepts and apply them to their own organizations.

In conclusion, Irresistible: The Seven Secrets of the World’s Most Enduring, Employee-Focused Organizations is a must-read for leaders, managers, and anyone interested in creating a positive and engaging work environment. Josh Bersin’s insights and practical guidance provide a roadmap for transforming organizations into places where employees thrive, resulting in increased productivity, innovation, and overall success. This book has the potential to revolutionize the way we think about work and reshape the future of organizations.

Review 12

Here is a summary and review of the key points from the book “Irresistible: The Seven Secrets of the World’s Most Enduring, Employee-Focused Organizations” by Josh Bersin:

The book explores how some of the most successful companies in the world, such as Southwest Airlines, Whole Foods Market, and the Container Store maintain high employee satisfaction and loyalty levels. These companies seem to prioritize their employees’ happiness over short-term profits, yet are still extremely profitable.

The core argument is that focusing on employees and empowering them to do their best work leads to better customer and business outcomes. Happy, engaged employees will in turn make customers happy through better service and experiences.

The book identifies seven common traits among these “irresistible” organizations. They are: meaningful values, leaders who serve, growth and learning, recognition and rewards, empowerment and accountability, fun and camaraderie, and openness and transparency.

For each trait, Bersin provides case studies and examples of how top companies foster these attributes in their culture and everyday operations. He backs up the traits with data from employee surveys and financial performance metrics.

Overall, the book makes a compelling case that a human-centered, employee-first approach supports long term business success when done authentically. It challenges more short-term, profit-obsessed ways of thinking and provides tangible strategies for leaders seeking to develop happy, high-performing workforces.

The book is well-researched and provides useful frameworks. However, some may criticize it for being overly positive about large corporations. It could also be challenging for companies with different industries or scales to fully replicate the profiles strategies.

In summary, “Irresistible” shines a light on the importance of fostering an empowering and meaningful work culture to drive engagement and results over the long haul. It serves as an inspiring read for leaders wanting to put people first in their organization.

Review 13

Here is my brief review of the book Irresistible: The Seven Secrets of the World’s Most Enduring, Employee-Focused Organizations by Josh Bersin:

Irresistible is a book that reveals the secrets of creating and sustaining a high-performing and employee-focused organization in the modern and dynamic world of work. The book is written by Josh Bersin, who is a global industry analyst and thought leader in the field of human resources and talent management. He is the founder and CEO of Bersin by Deloitte, a research and consulting firm that helps organizations improve their people practices and outcomes.

The book presents a practical and proven model that consists of seven elements that distinguish the most irresistible organizations from the rest. These elements are:

  • Meaningful work: How to design work that is engaging, challenging, and aligned with the organization’s mission and values.
  • Hands-on management: How to empower and support managers to coach, develop, and inspire their teams.
  • Positive work environment: How to create a culture that fosters trust, collaboration, diversity, and well-being.
  • Growth opportunity: How to provide employees with opportunities to learn, grow, and advance their careers.
  • Trust in leadership: How to build trust and credibility with employees by being transparent, authentic, and ethical.
  • Fair pay and benefits: How to reward and recognize employees fairly and competitively for their contributions.
  • Flexible and inclusive workplace: How to accommodate and leverage the diverse needs, preferences, and styles of employees.

The book explains each element in detail, with practical examples, case studies, tips, tools, and exercises. The book also provides a self-assessment tool that helps readers evaluate their current level of irresistibility and identify areas for improvement. The book is not a theoretical or academic treatise on organizational behavior, but rather a practical and engaging guide that draws on the author’s extensive research and experience in working with hundreds of organizations around the world. The book is based on solid research and data, but also on real-life stories and anecdotes that illustrate the points and arguments. The book challenges some of the common myths and misconceptions about organizational performance, such as the trade-off between employee satisfaction and productivity. The book argues that creating an irresistible organization is not only possible, but also profitable.

The book is a valuable and informative read for anyone who wants to improve their organizational performance and employee engagement, whether they are new or experienced, individual or team-based, product or service-oriented. The book provides a comprehensive and balanced overview of irresistibility, as well as actionable tips and tools for implementing it effectively. The book also offers a visionary and optimistic outlook on the future of work, which is changing rapidly due to technology, globalization, and customer expectations.

Review 14

“Irresistible: The Seven Secrets of the World’s Most Enduring, Employee-Focused Organizations” by Josh Bersin is an insightful and comprehensive examination of how organizations can create a culture that attracts and retains top talent. Bersin, a renowned HR and talent management expert, provides a wealth of practical advice and real-world examples to illustrate his concepts.

The book is divided into seven secrets, each representing a key aspect of building an employee-focused organization. Bersin delves into topics such as leadership, purpose, culture, growth, reward systems, and flexibility. He explores how these elements intertwine to create an environment that motivates and engages employees, fostering long-term success.

One of the strengths of “Irresistible” is Bersin’s ability to present complex ideas in a clear and accessible manner. He strikes a balance between academic rigor and practicality, ensuring that his insights can be applied by both HR professionals and organizational leaders. Bersin supports his arguments with extensive research, citing numerous studies and industry examples to back up his claims.

A notable aspect of the book is its emphasis on the human element of organizations. Bersin highlights the importance of understanding employees’ needs and aspirations, and how aligning these with the organization’s goals can lead to exceptional performance. He emphasizes the role of leaders in creating a supportive and inclusive culture, fostering a sense of purpose, and promoting continuous learning and development.

Throughout the book, Bersin provides actionable strategies and frameworks that organizations can implement to become more employee-focused. He offers guidance on designing effective performance management systems, creating a culture of recognition and feedback, and building flexibility into work arrangements. These practical recommendations make “Irresistible” a valuable resource for organizations seeking to enhance their employee experience.

However, one potential limitation of the book is its focus on large organizations. While many of the principles discussed can be applied to organizations of all sizes, some of the examples and case studies primarily relate to multinational corporations. Smaller businesses may find it challenging to implement certain strategies due to resource constraints.

In conclusion, “Irresistible: The Seven Secrets of the World’s Most Enduring, Employee-Focused Organizations” is a thought-provoking and informative book that offers valuable insights into creating a workplace culture that attracts and retains top talent. Josh Bersin’s expertise and extensive research make this book a valuable resource for HR professionals, organizational leaders, and anyone interested in understanding the key factors behind successful employee-focused organizations.

Review 15

I have read the book [Irresistible: The Seven Secrets of the World’s Most Enduring, Employee-Focused Organizations] by [Josh Bersin] and I will give you a brief review of it.

The book is a leadership book that introduces a new way of thinking about organizational design, employee engagement, and employee development. The author presents seven practical yet profound management principles that can help business leaders create enduring companies that attract and retain employees, customers, and stakeholders. The book is based on decades of research and management theory, as well as the author’s own experience as an industry analyst and consultant. The book covers topics such as the network of teams model, the importance of purpose, mission, and values, the role of feedback and recognition, the power of learning and growth, and the impact of trust and transparency. The book also provides examples and case studies of how some of the world’s most successful companies apply these principles in their own organizations.

The book is well-written, engaging, and informative. The author uses data, graphs, tables, equations, anecdotes, interviews, and case studies to support his arguments and illustrate his points. The author also explains complex concepts and terms in simple and accessible language. The book is not only informative, but also inspiring. It challenges the reader to rethink their own leadership practices and organizational culture, and to experiment with new ways of empowering and developing their employees. The book is a valuable resource for anyone who wants to improve their leadership skills, enhance their organizational performance,



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Summary: Irresistible: The Seven Secrets of the World’s Most Enduring, Employee-Focused Organizations by Josh Bersin

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