2020-03-05 05:21
Courts have not been able to subscribe to the same definition of an ATDS in recent rulings. The amount of human intervention tends to be a determining factor.
The post Courts’ Determin… Read More
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Accounts Receivable Management Blog - Dakcs Software Systems Blog
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Read our blog where we discuss topics related to accounts receivable management and debt collection.
2020-02-20 07:10
Pause for a moment... Think about the people you serve. Your clients, your employees, and your partners. Think about your marketing brand. Not only when it comes to your logo, your website o… Read More
2020-02-04 07:10
At DAKCS, we believed we could run a software company more like a family and we listened to what our customers want. As the leadership team has discussed, we've developed a transition plan t… Read More
2020-01-14 06:00
The industry is still without guidance on the definition of “automatic telephone dialing system” under the TCPA. The lack of guidance has left the courts to determine what factor… Read More
2019-12-17 07:00
DAKCS discusses the current contact solution landscape and problem, compliant solutions, and the process of Click-to-Call. In addition, we offer two testimonials that demonstrate how this pr… Read More
2019-12-05 06:25
On Thursday, October 17, 2019, DAKCS Interchange Summit attendees were broken up into six breakout groups to discuss various topics addressed in the NPR. Understanding the details of the Con… Read More
2019-11-21 15:20
Industry advocate and attorney, Joann Needleman, highlights some high-level themes found among major stakeholder groups that may indicate not only what the final rules may look like, but whe… Read More
2019-11-07 09:33
DAKCS felt it important to file our NPR comments as well, which is why we filed a public comment in September displaying our opinions of the proposed rule as it pertains to the impact and be… Read More
2019-10-01 06:00
The Consumer Financial Protection Bureau’s (CFPB or Bureau) effort to address electronic communication in the Notice of Proposed Rulemaking (NPR) must be applauded. Its 2019 and when w… Read More
2019-10-01 06:00
The Consumer Financial Protection Bureau’s (CFPB or Bureau) effort to address electronic communication in the Notice of Proposed Rulemaking (NPR) must be applauded. Its 2019 and when w… Read More
2019-08-21 00:21
With a new interest law change put in place, DAKCS partners with Washington State and Idaho customers to find solutions. The new law impacts the interest charged on medical accounts and the… Read More
2019-08-20 00:21
With a new interest law change put in place, DAKCS partners with Washington State and Idaho customers to find solutions. The new law impacts the interest charged on medical accounts and the… Read More
2019-08-14 00:06
When the Consumer Financial Protection Bureau (CFPB or Bureau) issued its Outline of Proposed Rule for Debt Collection back in the summer of 2016, the industry applauded the CFPB’s pla… Read More
2019-08-06 22:59
The CFPB Proposed Rule for debt collection provides, in certain instances, some specific safe harbors. Samples of the safe harbors that focus on consumer communication are listed in this art… Read More
2019-07-30 21:24
Attorney and industry advocate Joann Needleman discusses what the proposed Validation End Date could really mean in the Proposed Rule. In the Notice of Proposed Rule (NPR), the Consumer Fina… Read More
2019-07-23 18:27
With the CFPB Proposed Rule, the debt collection industry is going to change. The newly proposed Validation Notice format in the CFPB’s NPR contains several new requirements that mean… Read More
2019-07-18 17:16
What to know about when submitting a comment to the CFPB’s Notice of Proposed Rule for Debt Collection. A Step-by-Step Guide by Joann Needleman of Clark Hill. Many agencies and interes… Read More
2019-07-11 14:36
DAKCS is proud of our longstanding partnerships with our customers. One of which is Stacy Willis. As she steps into the limelight announcing her candidacy for ACA International Board of Dire… Read More
2019-07-10 13:09
Debt collectors and creditors should get used to a new vocabulary when it comes to the CFPB Notice of Proposed Rule. With a new roadmap for compliance, changes in third party operations are… Read More
2019-07-03 16:11
How do you track consent? In recent articles, we’ve looked at A. Disclosures legally required to send an electronic Validation Notice and B. How to electronically send the Validation N… Read More
2019-06-25 19:20
In our last blog, we provided an example of what the compliant E-Sign disclosures and consent look like so that you can send the statutory Notices via electronic meaning (email and text mess… Read More
2019-06-18 13:46
Most likely, you are scratching your head and wondering how the ability to email and text is going to help you communicate with the consumer when the rules around those communication methods… Read More
2019-06-12 15:37
Email and E-Sign Require Different Consents Attorney and industry advocate Joann Needleman joins DAKCS as our guest industry expert diving deep into the CFPB Notice of Proposed Rule. Today s… Read More
2019-06-04 06:00
Start to create a communication strategy as the CFPB Notice of Proposed Rule is here. Now that the Proposed Rule came into fruition, start thinking about ways to communicate via email, text… Read More
2019-05-30 07:25
CFPB has issued Notice of Proposed Rule. DAKCS is excited to introduce attorney and industry advocate Joann Needleman as guest compliance thought leader. Joann brings experience and insight… Read More
2019-05-07 22:53
Join Reid Miller, DAKCS Senior Account Executive, in the beautiful Skamania Lodge in the Cascade mountains of Stevenson, Washington. He will be there to attend the WCA Northwest Annual Confe… Read More
2019-04-23 22:01
Ryan Decaria takes a new perspective on a once a year live event. A few months ago, my nephew, Xander, needed to do a job shadow assignment for school. He asked me if he could come to see wh… Read More
2019-03-25 23:18
DAKCS battens down the hatches to allow customers to have a better night’s sleep. We made a focused commitment several years ago to make security and compliance integral blocks of the… Read More
2019-02-28 18:35
For collection agencies and ARM companies, tax season may feel like the real Christmastime. Tax season is in full force. Having a tax season strategy in place allows agencies to collect more… Read More
2019-02-26 14:36
Protecting your data is increasingly important in today’s environment of data breaches. As part of the DAKCS SOC 2 attestation, we have implemented the security requirements to prevent… Read More
2019-02-07 15:41
Scalability is the capability of a system to handle an increasing amount of work and to accommodate growth. There has been a huge push to the cloud over the past number of years. Scalability… Read More
2018-12-27 14:46
Choose a trusted partner when it comes to compliance. A secure, reliable, and trusted environment is essential in any financial services organization. As a result, your business becomes stro… Read More
2018-11-15 20:20
Planning ahead is vital to your business. Planning ahead for disasters is something most don’t want to do. That plan is for not only disaster recovery, but for how your agency will com… Read More
2018-11-08 17:18
Call Blending DAKCS Contact Software Solution, QwikDial offers various integrated features such as Dynamic Caller ID and Voicemail Drop. By adding Call Blending to the mix, your business add… Read More
2018-10-29 16:07
Dynamic Caller ID in QwikDial Can Improve Your Contact Rate. We have focused on recent features added to our Contact Software Solution, QwikDial. We continue with QwikDial Month introducing… Read More
2018-10-18 16:28
Why Does Voicemail Drop Feature in QwikDial Benefit Me? Last week, we introduced our October blog series on recently added features to our Contact Software Solution: QwikDial. Our goal is to… Read More
2018-10-08 20:19
Reasons Why This Product Benefits Your Business. DAKCS Software Systems is proud to announce we’ve added new features to our Contact Software Solution: QwikDial. We listened to our cus… Read More
2018-09-25 16:47
Using good call-center hygiene can help you avoid pitfalls when dialing. Automated robocall volume has skyrocketed in recent years, reaching an estimated 4.1 billion in May according to YouM… Read More
2018-06-28 21:27
Everything is timing. In July 1962, a French explorer named Michel Siffre buried himself in a cave under a glacier for two months. More than 100 meters below ground, several degrees below fr… Read More
2018-05-30 19:01
What can great legal software do for you? First of all, attorneys and law firms look for solutions that offer automation by utilizing built-in configuration. Robert Rossi of Rossi Law O… Read More
2018-01-23 11:11
DAKCS Software And PDCflow Give Back to the Community Through Support For The Elderly And Sponsorship Of La Roca Girls’ Development Academy Teams OGDEN, UT — January 23, 2018 &md&hell…Read More
2018-01-23 08:30
DAKCS Software And PDCflow Give Back to the Community Through Support For The Elderly And Sponsorship Of La Roca Girls’ Development Academy Teams
LEARN MORE ABOUT DAKCS &n&hell…Read More
2017-06-01 22:27
As the collection industry progresses towards multichannel and omnichannel collection strategies, the need to manage those varied channels of communication becomes a much bigger r… Read More
2017-06-01 22:27
As the collection industry progresses towards multichannel and omnichannel collection strategies, the need to manage those varied channels of communication becomes a much bigger re… Read More
2017-04-27 04:37
DAKCS Software Systems Attends NARCA 2017 Spring Conference in Orlando. Ogden, Utah, April 27, 2017 – DAKCS Software Systems, an industry leader in Accounts Receivable management… Read More
2017-03-23 17:09
The post Test Post To make sure we are on the test site appeared first on DAKCS Software Systems Read More
2017-03-10 21:05
Debt Collection software is a buying decision that requires both time and energy, so selecting the right collection software that best matches your business needs becomes the f… Read More
2017-02-03 16:08
DAKCS Software Systems has been selected to take part in the Vendor Compliance Forum at the 20th Annual DBA International. Ogden, Utah, February 03, 2017 – DAKCS Software Systems… Read More
2017-01-25 00:31
DAKCS and PDCflow joined forces to help YCC’s Spirit of Giving This past holiday season DAKCS Software Systems partnered with PDCflow to sponsor a family of 4 children provid… Read More
DAKCS Software Systems Supports YCC, Local Ogden Non-Profit Organization, During The Holiday Season.
2017-01-25 00:31
This past holiday season DAKCS Software partnered with PDCflow to sponsor a family of 4 children providing new winter coats, clothing and toys from each child’s wish list during Y… Read More
2017-01-25 00:31
YCC’s Spirit of Giving January 24, 2017, Ogden, Utah – This past holiday season DAKCS Software Systems partnered with PDCflow to sponsor a family of 4 children providing new… Read More
2017-01-19 16:15
When you are evaluating software solutions for 2017, whether it is an audit of the software you are currently using or an evaluation of software platforms you are considering using, her… Read More
2016-09-09 03:33
Complimentary ARM-U Virtual Conference Series geared towards compliance, operations and training professionals.
FREE Virtual Conference Series, September 12-15, 2016 – DAKCS Soft… Read More
2016-07-19 21:54
Is your ARM and Collection Software Provider Committed to the Long Run?
With the 2016 Summer Olympics happening in Rio in less than three weeks, olympic athletes have poured… Read More
2016-03-30 16:10
DAKCS Software Systems is excited to announce Dax Nelson as DAKCS’ Vice President of Customer Success. Ogden, Utah, March 30, 2016 – DAKCS Software Systems, an industry lead… Read More
2016-03-28 16:12
DAKCS Software Systems introduces Doug Tolton as DAKCS’ Chief Technology Officer. Ogden, Utah, March 28, 2016 – DAKCS Software Systems, an industry leader in Accounts Receiv… Read More
2016-02-11 19:36
The company “To Do” lists that collection agency owners, and collection department managers are working on is constantly evolving. The projects you are assigned may make… Read More
2016-02-11 19:36
The company To Do lists that collection agency owners and collection department managers are working on is constantly evolving. The projects you are assigned may make you feel… Read More
2016-01-20 18:01
The first six months of 2015 turned out to be a busy and exciting time for DAKCS Software Systems (DAKCS). While working closely with technical and operational resources from both YCCS, a Ya… Read More
2015-12-15 15:00
Law offices have different collections requirements than other industries. With individual law firms having different litigation processes, software solution demands must adapt to their oper… Read More
2015-11-30 15:00
Amendment to the Communications Act of 1934 for Government Debt Collection
On November 4th, 2015 President Obama signed into law the new congressional budget bill. The new budget deal includ… Read More
2015-11-16 16:09
Recent Telephone Consumer Protection Act (TCPA) developments have made it vital that collection agencies take a proactive, and sustainable, approach to managing contact cons… Read More
2015-10-28 20:24
Purchasing your accounts receivable management and debt collection software for your company is by far the most important decision you can make. After all, not only is this d… Read More
2015-10-27 16:10
It’s important for local communities, cities, and states to have government bodies that work quickly and effectively. Unfortunately, many variables can slow government progress, but go… Read More
2015-09-21 21:55
INTRODUCTION
Since the July 2015 FCC-TCPA Declaratory Ruling, we’ve seen numerous webinars, whitepapers and blogs providing an overwhelming volume of information on the subject. Some o… Read More
2015-09-10 16:25
Exclusive focused forum for first party outsourcing executives
Minneapolis, Minnesota, September 10, 2015 – DAKCS Software Systems (DAKCS), a provider of innovative cloud and on-premis… Read More
2015-02-26 22:13
Let’s face it, our industry is a tough one. We are faced with continued regulation, evolving compliance requirements all while your clients are pushing you for better r… Read More
2015-01-15 23:25
As 2014 came to a close there was a CFPB field hearing in Oklahoma City on December 11, 2014. The main purpose of this hearing was to address medical debt collection practices and the relati… Read More
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