2024-06-06 08:38
Customer analytics software has emerged as a fundamental tool for businesses of any scale. It's no longer enough to keep track of clicks on a website or app downloads as such. Today's softwa… Read More
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Seamless Customer Service To Tackle Economic Crisis- Talisma Blog
talisma.com
To combat an economic crisis, companies need to provide seamless customer service to cement customer loyalty.To know more Information read on.
2024-05-23 11:03
Bengaluru, 22 May 2024: Talisma Corporation Pvt. Ltd., a leading provider of customer experience solutions, has entered into a partnership with US-based xAmplify, to bring the latter’s… Read More
2024-04-01 10:11
Digital customer engagement platforms in businesses have long acknowledged the importance of digital engagement in the modern era, especially after the COVID-19 pandemic, 74% of compan… Read More
2024-03-19 10:57
Have you ever felt the struggle of bridging communication gaps in your business? Discover the key to seamless collaboration with the right enterprise instant messaging solution- a game-chang… Read More
2024-03-11 07:56
Bengaluru, 5 March 2024: Talisma Corporation Pvt Ltd., a leading provider of customer experience solutions, has launched a first of its kind platform called Talisma Jeevika that will provide… Read More
2024-03-11 07:53
Talisma Expands Offerings in India as Authorized Reseller of Leading Learning Management System, Blackboard Learn by Anthology Talisma Corporation Pvt. Ltd., a leading provider of cutting-e… Read More
2024-03-05 11:33
Do you want to explore the future of business communication with CTI software, where seamless integration transforms connectivity and revolutionizes how we engage and operate?In today's dyna… Read More
2024-02-27 10:57
Best CRM for Manufacturing: A Gateway to Unparalleled ExcellenceIn today's ever-evolving landscape of the modern manufacturing industry, maintaining a competitive edge demands more than mere… Read More
2024-02-21 11:47
Revolutionizing Insurance Dynamics: The Strategic Synergy of CRM and Digital Innovation Welcome to the forefront of insurance operations, where the seamless convergence of cutting-edge techn… Read More
2024-02-02 11:29
In the dynamic era of business banking, unlocking success begins with a strategic embrace of transformative CRM solutions. Embracing Change in Business Banking With today's rapid technologic… Read More
2024-01-29 06:41
Changing Customer Engagement: A comprehensive look at Talisma’s Suite of Solutions Talisma provides a host of customer engagement solutions for businesses looking to improve their cust… Read More
2024-01-23 09:50
Effective Customer Engagement In An Increasingly Omnichannel World Customer loyalty is something that every brand desires but it is getting increasingly hard to achieve in today’s omni… Read More
2024-01-08 11:06
RPA Framework: Capabilities & Limitations? RPA stands for robotic process automation, it refers to a set of tools designed to automate simple processes and reduce the need of manual inte… Read More
2023-12-15 09:38
CTI, or Computer Telephony Integration, is a technology that allows computers and telephony systems to work together seamlessly. It combines the power of computer systems with the capabiliti… Read More
2023-12-05 05:28
It is essential for a company's success in the modern digital era to deliver great customer experiences (CX). Customers want their requirements and tastes to be recognized and catered to in… Read More
2023-11-29 09:49
Sales lead managament system In the dynamic landscape of modern business, the art of managing sales leads has evolved into a strategic imperative. For organizations seeking sustained growth… Read More
2023-11-29 09:49
In the dynamic landscape of modern business, the art of managing sales leads has evolved into a strategic imperative. For organizations seeking sustained growth and robust revenue streams, n… Read More
2023-11-08 07:45
In the ever-evolving world of digital communication, email remains a cornerstone for businesses of all sizes. Whether you're a large enterprise managing an enterprise or a small business str… Read More
2023-10-03 09:57
In the world of e-commerce, building and retaining loyal customers is paramount for business growth. Customer Relationship Management (CRM) plays a vital role in achieving this. CRM helps e… Read More
2023-08-17 11:27
Talisma’s Co-browse, an innovative solution enables businesses to establish a strong connection with their customers by providing real-time assistance and visual guidance. With its use… Read More
2023-08-11 08:18
Discover the world of powerful co-browse and video chat capabilities in our upcoming product webinar. In today's digital era, where a digital divide brings in hurdles and challenges, this in… Read More
2023-08-04 06:20
Co-Browse, to put it simply, allows a customer support representative to see what you see on your screen during a live interaction. They can navigate the website together with you, click on… Read More
2023-07-28 04:22
Understanding Customers and Engaging with them through TalismaTalisma has provided Tata Mutual Funds a robust digital platform to easily connect with customers, by connecting customer and di… Read More
2023-07-19 10:26
In today's digital age, data is everywhere. From social media platforms to online shopping sites, businesses are collecting an abundance of customer data every day. However, collecting data… Read More
2023-07-19 09:47
As businesses increasingly rely on cloud-based CRM solutions for digital customer engagement, ensuring the security of sensitive data becomes paramount. In this comprehensive guide, we will… Read More
2023-07-10 10:06
In today's digital landscape, where cyber-attacks and insider threats are constantly on the rise, ensuring the security of your business data is paramount. Companies rely heavily on customer… Read More
2023-06-24 09:25
In today's digital era, businesses rely heavily on cloud-based CRM software, such as the Talisma Customer Engagement Platform, to streamline customer interactions and enhance their overall c… Read More
2023-06-18 11:13
AI and Chatbots in Customer Service: An Introduction The use of artificial intelligence AI and chatbots in customer service has become increasingly popular in recent years. These technologie… Read More
2023-06-18 11:13
The use of artificial intelligence (AI) and chatbots in customer service has become increasingly popular in recent years. These technologies have the potential to improve customer experience… Read More
2023-06-05 11:04
In today's digital age, businesses across industries are embracing cloud-based CRM software, such as Talisma Customer Engagement Platform to streamline customer interactions and enhance thei… Read More
2023-05-30 06:32
Introduction:
Welcome to the era where mobile devices have become an integral part of our lives, transforming the way we connect and engage with the world. In this fast-paced digital landsc… Read More
2023-05-25 06:22
In today’s digital landscape, where privacy regulations have become increasingly stringent, businesses face the challenge of maintaining effective customer engagement while ensuring co… Read More
2023-05-20 15:34
Introduction:
In the fiercely competitive realm of B2B (business-to-business) interactions, customer engagement plays a crucial role in cultivating strong relationships and driving growth. T… Read More
2023-05-15 10:11
In today’s digital age, customers expect businesses to engage with them across multiple channels, from social media to email and everything in between. To meet these expectations and r… Read More
2023-04-11 12:35
Are you struggling to keep up with the ever-evolving demands of today’s business landscape? Do you want to stay ahead of the competition and ensure long-term success for your organizat… Read More
2023-04-06 09:28
As an insurance company, building strong customer relationships is crucial for success. However, this can be a challenging task, especially when customers are always on the move. This is whe… Read More
2023-04-03 13:00
In today’s fast-paced business environment, sales and marketing operations can be complex and time-consuming. Companies need to manage customer interactions,leads, and targeted campaig… Read More
2023-03-31 10:58
Healthcare organizations are always looking for ways to enhance customer engagement and optimize their operations, and implementing a CRM tool is a great way to achieve this goal. CRM tools… Read More
2023-01-18 06:56
Choosing a Customer Relationship Management (CRM) solution for the business is not an easy task. The marketplace is full of options, and each platform has a mile-high stack of features that… Read More
2022-12-10 12:01
CRM (Customer Relationship Management) enables higher productivity and efficiency for businesses of various verticals. Live agent users are very happy with this current system as it easily i… Read More
2022-11-18 11:38
CEO of a small business can be someone who gets to wear different hats at different levels. He or she might have to handle the organisation’s sales, marketing, accounts, and even custo… Read More
2022-10-10 12:00
Equipping businesses with powerful digital systems.
Recent developments in digital platforms have made the sector a lot more customer-centric and relevant. Financial companies are able to de… Read More
2022-10-10 12:00
Equipping businesses with powerful digital systems.
Recent developments in digital platforms have made the sector a lot more customer-centric and relevant. Financial companies are able to de… Read More
2022-10-10 09:57
The insurance sector today is one of the most dynamic ones in the Indian business landscape. The sector that has seen investments from large international player’s year on year.
Digita… Read More
2022-10-05 09:57
The insurance sector today is one of the most dynamic ones in the Indian business landscape. The sector that has seen investments from large international player’s year on year.
Digita… Read More
2022-08-16 12:00
Equipping businesses with powerful digital systems.
Recent developments in digital platforms have made the sector a lot more customer-centric and relevant. Financial companies are able to de… Read More
2022-07-24 07:15
An upgrade to digital experience is the gap to improve customer experience in banking
The modern customer today expects personal and relevant customer experiences when inte… Read More
2022-07-24 07:15
An upgrade to digital experience is the gap to improve customer experience in banking
The modern customer today expects personal and relevant customer experiences when inte… Read More
2022-07-12 07:01
A lot of small businesses till date still handle customer interactions and customer data using old method of Excel spreadsheets or filing systems. Such methods, were useful for… Read More
2022-07-05 07:59
Customer engagement has become a huge thing today. Brands wish to deliver their best every time to any and every customer in the thickly competitive markets today.
Custome… Read More
2022-06-14 06:17
“Your customer retention strategy is exactly how you maximize profitability of each customer”
Do you know what’s better than acquiring one new customer? If you… Read More
2022-06-07 06:09
Working for customer satisfaction is basically working for your happiness that matters
Customer experience has shifted dramatically in today’s times. Throwback to tim… Read More
2022-05-10 09:40
Customers are the very foundation on which businesses run directly or indirectly. Customer satisfaction should be of primary concern to any kind of business. Customer interactions are the bu… Read More
2022-05-03 09:22
We Got Leads! This three-word sentence is like music to the ears for every lead manager. Leads are an important aspect of any business. Without proper lead generation techniqu… Read More
2022-04-26 09:06
Customer Service is an unavoidably critical aspect of any business. But with changing times, the world of Customer Service has undergone a mammoth transition. Previously, customers could onl… Read More
2022-04-19 09:29
Leads are an integral part of the “sales” funnel and therefore must be managed with precision and utmost professionalism. Lead Management Software enables smooth tracking, analys… Read More
2022-03-29 06:30
Customer Relationship Management or popularly known as CRM allows organizations to deliver exceptionally amazing CX (Customer Experience) with fewer resources and greater convenience. Since… Read More
2022-03-08 07:29
The BFSI (Banking, Financial Services, and Insurance) sector has now acknowledged the core vitality of Customer Engagement Management. As we all know, Customer Engagement consists of interac… Read More
2022-02-22 08:36
CTI (Computer Telephony Integration) is a technology that connects computers and telephones to enable interactions between the two. Contact Center CTI is a system in which call cen… Read More
2022-02-15 08:30
Generating leads is tough but managing them is tougher, especially, when you have leads coming from a variety number of mediums. As the name suggests, Lead Management System software facilit… Read More
2022-02-08 07:21
Customer Loyalty is a term used to describe the preference of a customer for a brand. It is an act either driven by emotion, intellect, or choice to do repeat business with a particular bran… Read More
2022-02-01 07:12
Business Development occurs when customers are put at the forefront. Being a customer-centric brand ensures great sales success in the long run along with an enhanced brand identity. Today&r&hell…Read More
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