In any industry, an Employee has responsibilities and follows a chain of command that contractors do not. This is especially true in Telemarketing. And if the call center agent works in a corporate location with proper management and resources, there is no comparison to a telemarketing contractor working remotely. Before you commit to any long-term program, you should ask about the employment status of the callers and even go a step further and directly talk with the callers that will represent your project.
This post first appeared on TeleSource Center - B2B Telemarketing Services, please read the originial post: here
