On Wednesday night, X CEO Linda Yaccarino appeared onstage on the Code Convention with frustration and protest. “I believe many individuals on this room weren’t absolutely ready for me to nonetheless come out on the stage,” she informed interviewer Julia Boorstin, senior media and tech correspondent at CNBC.

Yaccarino sounded rattled. She’d discovered earlier within the day that Kara Swisher, a Code Convention co-founder, had booked a shock visitor to look an hour earlier than her: Yoel Roth, Twitter’s former head of belief and security. He has been an outspoken critic of the path Elon Musk has taken the positioning.

In his interview with Swisher, Roth recounted how Musk put him personally in peril. Musk steered on Twitter that Roth had advocated for sexualizing youngsters — a very unfounded declare — which led to loss of life threats and his handle being posted on-line. “I needed to promote my home. I needed to transfer,” Roth Mentioned. He inspired Yaccarino to consider how Musk might activate her, too, and mentioned the positioning was bleeding customers and advertisers.

These criticisms are nothing new, however Yaccarino was visibly bothered by having to look shortly after a widely known critic of her firm. “I’d be blissful to reply,” Yaccarino mentioned. “I believe I’ve been given about 45 minutes [of notice].” The convention’s 300-some-seat ballroom was packed for her look; I caught Swisher reclining on a sofa within the again earlier than issues kicked off, ready to see the outcomes of her shock play out.

All through the interview, Yaccarino repeated that she’s solely been on the job at X for 12 weeks, as if to say there’s solely a lot she might have finished by now. However in that point, she’s managed to do one factor persistently: dismiss considerations about X, whether or not it’s the platform’s disinvestment moderately or Musk’s chaotic management.

Her dismissive stance was very a lot on show Wednesday evening. She wrote off Roth’s claims concerning the platform’s efficiency as outdated (“I work at X, he labored at Twitter,” she mentioned); she mentioned the Anti-Defamation League — which Musk is threatening to sue — pays an excessive amount of consideration to the antisemitism on X and never sufficient to the enhancements the platform has made; and she or he argued that regardless of the panic round advertisers fleeing, most of the large ones are coming again.

These weren’t satisfying solutions for those who’re an individual who thinks Musk is destroying Twitter or stoking harassment. However they have been, for probably the most half, assured solutions. Yaccarino answered slowly and thoroughly, and she or he appeared decided to push the complaints apart as collateral harm for reinventing the platform.

“X is a brand new firm constructing a basis based mostly on free expression and freedom of speech,” she mentioned initially.

Boorstin prodded Yaccarino for onerous numbers on how X is doing amid all these crises. Yaccarino mentioned the corporate can be worthwhile “in early ’24.” The platform has 200–250 million each day energetic customers. “One thing like that,” Yaccarino mentioned. She went to verify her telephone, as if to substantiate the quantity, however by no means completed checking. Later, she steered that X has 540 million month-to-month energetic customers and 225 million each day energetic customers. (That may be barely down from the 238 million each day customers Twitter had earlier than the acquisition.)

It was onerous to know whether or not Yaccarino wasn’t ready sufficient or if she merely didn’t need to give definitive solutions. At one level, Boorstin requested about Musk’s latest assertion that X will finally cost all customers to put up on the platform, and Yaccarino appeared unable to talk to the proposed change.

“Are you able to repeat?” Yaccarino requested.

“Elon Musk introduced you’re shifting to a completely subscription-based service,” Boorstin mentioned. “Nothing free about utilizing X.”

“Did he say we have been shifting to it particularly or is considering it?” Yaccarino requested.

“He mentioned that’s the plan,” Boorstin mentioned. “Did he seek the advice of you earlier than he introduced that?”

“We speak about every part,” Yaccarino mentioned. She by no means clarified X’s plans.

The interview was stuffed with rocky moments like this, however Yaccarino didn’t run. Because the clock ran out on the interview, Boorstin mentioned she would let Yaccarino keep so long as she needed — and Yaccarino took her up on it. Even when Yaccarino lastly mentioned she wanted to go away, she caught round for a number of extra questions. At near 40 minutes, it was among the many longest interviews of the convention.

It was a protracted dialog and a much more difficult one than Yaccarino could have needed to have. On the high of the interview, she tried to push apart considerations about X with a press release of confidence. “It’s a brand new day at X, and I’ll depart it at that,” she mentioned.

But it surely might by no means be that easy. So long as Musk is within the combine, she’ll at all times want extra time to clarify no matter’s occurring at X.

Correction September twenty ninth, 10AM ET: Yaccarino’s interview was among the many longest Code conversations, but it surely was not the longest.