Wipro Fresher Job Vacancy 2024: Wipro is hiring for profile of System Engineer in Pune location. Interested and Eligible students can apply for this job profile. All the eligibility criteria and apply link is given below.

Wipro Freshers Job Hiring 2024:

Wipro Job Vacancy 2024 for System Engineer Responsibilities:

• Excellent communication skills,
• Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills.
• Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies.
• Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support
• Answer incoming calls and respond to customer’s emails in timely manner.
• Manage and resolve customer complaints.
• Identify and escalate issues to supervisors as and when needed.
• Provide product and service information to customers.
• Research required information using available resources and Offer Solution to customers.
• Research, identify, and resolve customer complaints using applicable software.

Qualifications for Wipro 2024 Job:

• Route calls and tickets to appropriate resources and Domains who can best support he user,
• Document all call information according to standard operating procedures.
• Recognize, document, and alert the management team of trends in customer calls.
• Create SOPs for new Issues and resolution given.
• Complete call logs and reports.

How to apply for Wipro Job Vacancy 2024?

Apply Link of Wipro Job: Click Here

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