Infosys Bangalore Mega Walk In Drive 2023 India job vacancy update 2023: INFOSYS Off Campus is looking for candidates or job seekers, who wants to work in INFOSYS Off Campus for the role of Customer Support in Hyderabad, India. This is entry level job opportunity as Customer Supports. Interested job seekers or candidates can register for the recruitment drive of INFOSYS Customer Supports in job in Bangalore. All candidates’ eligibility criteria and the application process of INFOSYS Off Campus recruitment drive details are given below. INFOSYS Off Campus India job vacancy update 2023:

Here, you will get all information about the recruitment process of INFOSYS Off Campus for Multiple job such as company name, candidate role, experience type of fresher type, pass out batch, qualification or eligibility criteria of candidate, and much more.

Infosys Bangalore Mega Walk In Drive 2023 For Customer Support Details

INFOSYS Off Campus 2022 Details

•       Job Location: Bangalore or Bangalore
• Customer Support
• Any Degree
• Experience: 1-4 Year
• Required Skillset:
• Excellent communication skills to attend/resolve client issues on calls/chat/mail.
• Communication scale – CEFR ::C1, C2
• Open to work in 24*7 Shifts, voice process, rotational weekly off, work from office environment and candidate should have completed double vaccination completed.
• Analytical problem solvers who will understand issues and to resolve customer issues
• Problem solving skills and quick thinking to own & resolve customers’ issues independently, thoroughly & efficiently
• Being proactive and show the utmost respect for customer’s time
• Good time management, ensuring all contacts with customers add value

Important Note While Applying for Jobs: – Do read all the instructions and eligibility carefully to apply for the job. All the communications from the company will be on your registered email ID.

Skills / Qualification Required

Things to remember while entering the campus

• Keep your double dose vaccination certificate handy while entering campus. There will be random checks at the gate by the Security team
• would need to produce valid negative RT-PCR report (72 hours) in case of single vaccination or if they have travelled between states despite being dual vaccinated
• Please wear masks, & follow Covid protocols
• Documents to Carry:
• Carry 2 Copies of print out your updated resume;
• Carry any 2 photo Identity proof (PAN Card/Driving License/Voters ID card/Passport).
• All original education documents needs to be available for verification. (10th, 12th, Graduation(Sem Wise Marksheet, CMM. Provisional and Original Degree)

Please find below Job Description for your reference:

SAP ABAP

• Excellent Technical skills in Reports, Forms, Interfaces, Conversions, Enhancements etc.
• Well versed with Object Oriented (OO) concepts of SAP ABAP
• Good knowledge of ABAP Debugging, SAP Code inspector & other SAP standard tools w.r.t development.
• Good knowledge of Quality & code review processes.
• Knowledge on any of the niche skills ODATA, Workflow, Adobe Forms, Fiori, HANA checks etc

Java Fullstack

Skill-Java, JavaScript, Microservices, Spring Framework, Springboot, React or Angular, HTML5.0, CSS 3.0.

• At least 2 years of software development experience with spring framework development
• Strong experience with full stack development, including understanding UI frameworks and back end architecture interactions
• In depth knowledge of design and developing responsive UI
• Strong experience developing RESTful web services and Angular 2/4/6.
• Experience with agile development methodologies. Excellent communication skill & Ready to work in 24X7 support model
• Strong understanding of programming and platform principles Experience with project management and agile development methodologies

Selenium + Java with API, Python, .Net

• Selenium with Java, C#, Python, SDET, DevOps, Automation Framework-Cucumber, Test NG, Agile , Scrum
• Scripting and Dev Ops is mandatory
• The candidate should have coding experience using Java Script, C#, Python; do not hire talents without Java Scripting, C#, Python.
• Work experience of 2+ years on Test Suite developments using Selenium frameworks such as Cucumber, Test NG
• Experience on API Automation or J Behave is a plus
• Selenium with HP ALM/Quality center/JIRA is mandatory
• Selenium with BDD(Behavior Driven Development/Cucumber Framework) is mandatory

SAP BI/BW

1. Business User Experience in Modules: SAP FICO/SD/MM/HCM/APO/WM/PP/QM.

2. Work with end users to resolve work related issues and provide solutions with SAP

3. Track progress for projects and closure of issues

4. Document policies and procedures for SAP

5. Act as a liaison between End users and developer for report functional design and program testing

6. IMG Configuration of SAP logistics related modules

7. Effectively communicate complex concepts and solutions to all levels of the organization; facilitate and drive decision-making and consensus-building

Total Experience: 12 to 24+ Months of SAP Support Experience.

SAP Security

• Define and implement SAP security and GRC procedures and standards
• Conduct monthly SAP security system checks and implement SAP security patches regularly providing monitoring report to management
• Review and update SAP COE and Security project charters with security requirements
• Review all RFCs to ensure correct estimates for security and authorizations, monitor and report on all RFCs weekly
• Perform quality reviews on all SAP authorization roles created or changed
• Ensure that all roles are redesigned to SAP security standards, identify and eliminate all SoD conflicts at user and role level. Fix any SAP security or GRC configuration issues
• Define project charters for upcoming SAP GRC project phases
• Implement automation for on-boarding, off-boarding, monitoring of critical users, roles, transactions and other security parameters on SAP systems
• Collect all SAP security reporting data for monthly ORM meetings
• Define authorizations and roles for business, COE and Group IT users
• Testing, validation and signoff of user roles and authorizations
• Security planning and support during SAP project integration testing and UAT
• Documentation of SAP roles and user authorizations, including design and changes
• Address SoD conflicts with input from Security/Business/COE/Audit
• Create, change, update users as per business requirements.
• User Off-Boarding, Daily, weekly, monthly security monitoring
• Work with functional teams and change management teams to understand the business requirements and gather application security requirements in alignment with the industry best practices
• Assist in coordinating security for SAP interfaces, user training, user acceptance testing, and data conversions where necessary
• Drive ongoing improvements and remediation for SAP Security-related controls
• Participate in risk mitigation sessions for new projects or processes, and ensure that all significant SAP Security risks are identified and accounted for appropriately
• Collaborate within SAP Security team to ensure risks in both ongoing and planned operations are properly considered and that all compliance requirements are met
• Participate in analyzing and designing security solutions for applications and systems and provide consulting to project teams on security controls needed to enforce security policies and standards
• Responsible for understanding complex business needs specifically focused around SAP Security and will research, design and develop solutions e.g. SAP HANA, C4C, Success factor, Ariba, S&OP etc.

ITL Support

• SuSE Linux, Redhat Linux
• ITIL Process Awareness (Incident , Change and Problem Management)
• Trained in Soft Skills and Business Communication
• Strong Analytical and Problem Solving Skills
• Excellent in Verbal and Written communication
• Willingness and flexibility to learn new technologies, scale up quickly, and adapt to different roles as the situation demands.

Linux

• ITIL Process Awareness (Incident , Change and Problem Management)
• Trained in Soft Skills and Business Communication
• Strong Analytical and Problem Solving Skills
• Excellent in Verbal and Written communication

Willingness and flexibility to learn new technologies, scale up quickly, and adapt to

different roles as the situation demands

Pointers to note:

Please do not carry laptops/cameras to the venue as these will not be allowed due to security restrictions.

Original Government ID card is must for Security Clearance.

We are looking for candidates who are Fast Learner, with a passion & Dedication for work in product/tech implementation space. If you have the zeal to learn and perform, possess strong communication and problem solving, skills, this could be the right opportunity for you.

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