The Ministry of Consumer Affairs has raised concerns about unfair trade practices in the airline industry, including misleading claims of offering free web check-in and denying boarding to customers with confirmed tickets. Airlines have been accused of structuring their online interfaces in a way that manipulates consumer decision-making. These practices have been classified as unfair trade practices under the Consumer Protection Act. The government has struggled to address these issues despite receiving nearly 10,000 complaints last year. A meeting with airline CEOs has been scheduled to address these concerns.

The post ‘Every Seat Can’t Be Paid’: Consumer Affairs Ministry Raises Alarm on Unfair Airline Practices, Calls for Action appeared first on Balanced News Summary.