A woman successfully sued a retailer after her Robotic Vacuum Cleaner caused $3,500 worth of damage to her home. The vacuum experienced navigation problems, crashing into obstacles, failing to pick up debris, and damaging skirting boards and the front door. The retailer argued that the vacuum lacked the force to cause such severe damage, but the adjudicator disagreed, stating that the damage was consistent with the problem described. The woman also argued that the vacuum was not as durable as expected, and the adjudicator agreed, awarding her a $6,000 refund to cover the cost of the machine and compensation for the damage.
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