Hong Kong leader John Lee has called on Cathay Pacific to “retrain” staff following allegations of discrimination against Mainland Chinese Passengers on a weekend flight who couldn’t speak English or Cantonese. Cathay has fired three flight attendants after a passenger complained about comments from a flight attendant on a flight to Chengdu. The People’s Daily has denounced the airline, calling on it to reflect on its own management system and corporate culture. Lee called on Cathay to take prompt action to rebuild its public image following the incident, including reviewing its staff training programme.
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