The earthquake’s epicentre was located in Al Haouz province in the High Atlas of the mountains – an area usually not associated with earthquakes – about 75km (44 miles) from Marrakesh, Morocco’s fourth largest city. Marrakesh’s old town, a UNESCO World Heritage Site, is reported to have been badly affected, with images emerging of collapsed buildings.

Al Haouz was the hardest-hit province, as Ouarzazate, Azilal, Chichaoua, and Taroudant provinces were also severely affected.

Marrakesh residents talk of their pain and frustrations over the quake

Speaking to Al Jazeera, Marrakesh residents have expressed their emotions over their losses and frustrations about aid and rescue efforts.

“I have lost four children and my husband. We rely on god no matter what the circumstances are,” a mother who did not give her name said.

Fatema Satir, a resident of Mellah in Marrakesh, criticised the lack of help for people on the streets.

“Look where all these people are sleeping, there is no help for us,” she told Al Jazeera, showing the residents around.

Noureddine Lahbabi said: “It is a painful experience. When this happens to your brother or sister, it is really painful.”

Fatna Bechar said that she was luckily saved by her neighbour after the temblor.

She said: “My neighbours came and helped me when the earthquake struck. They removed the debris and saved me from the rubble.