Quest Link – once known as Oculus Link – is Meta’s way of connecting a Quest 2 or Quest Pro headset to a PC. Whether you’re using it to play PC VR games, watch PC-hosted movies, or work from your PC via virtual screens, Quest Link is a great way to get started.

However, like any technology, there are problems that you will encounter from time to time. Oculus Quest 2 and Meta Quest Pro (opens in new tab) can be connected to computers both wirelessly and via a USB Type-C cable.

First, you’ll want to make sure you’re using a fast Wi-Fi 6 router to get the best experience with the wireless Quest Link. But if you still have Quest Link problem, we have some solutions for you.

Quest Link is randomly allocated

Usually people will notice that Meta Quest will randomly disconnect from the computer and return to the main Quest screen. Whether you think it’s caused by a faulty cable or a broken port, the solution is (thankfully) very simple.

To fix this, you need to make sure that you deny storage permission when connecting the cable. When you connect the Oculus Link cable from your computer to the Meta Quest, you have to select Deny Storage Permission in the permissions pop-up dialog that appears on the headset.

In short, when you allow memory, the headset disconnects the virtual reality interface when Windows checks for new media files. It’s a built-in feature in Windows when you connect cameras or phones to get pictures or videos from them, but it doesn’t work so well for a device like the Quest.

Less often, a low-quality or slow cable can also cause the connection to drop. If you’re still having disconnection issues after denying storage permission, you might want to try a different USB port first. Just like cables, ports can go bad, especially if your cable is plugged in and pulled too hard.

Another option is to make sure your dryers are updated. You should also always update your drivers by going to Windows Update on your computer and downloading any new motherboard or display drivers. Outdated or incompatible drivers often cause all kinds of problems.

If none of these solutions solve your random disconnection problem, it might be time to get a new USB cable. The official Oculus Link cable is a great solution because it’s 15 feet long and made of sturdy materials that can withstand abuse. The downsides are that it costs 2-3 times more than other cables, and that it’s only a USB Type-C cable. If you need a cable with a USB Type-A end – that’s a standard straight USB port – we’ve got some great picks for the best Quest Link cable alternatives. (opens in new tab).

Incorrect height

Occasionally, when connected to a computer, you may find that your height is miscalibrated, making you appear too tall or too short in VR. To fix this, simply disconnect and reconnect your Quest Link USB cable. Usually, when this happens, the Quest doesn’t pass the room size information correctly to the Oculus Rift app.

Poor image quality on wired Oculus Link

Poor image quality on a wired Oculus Link setup is usually caused by a low bitrate, which means your computer is compressing the image before sending it over the cable to the Oculus Quest. As long as you use a USB 3 or higher data transfer cable, the Quest Link software should be the default for high-quality imaging.

Low-quality or slow cables with lower transmission speeds may cause Quest Link software to degrade image quality. If replacing the cable with a better one isn’t an option, you can always try adjusting the bitrate that the Quest Link sends through the cable.

You must use the Oculus Tuning Tool to adjust the bitrate. It’s not as scary as it sounds, I promise. Below are some easy steps:

1. Open File Explorer On Windows and navigate to **C:\Program Files\Oculus\Support\oculus-diagnostics**.
2. Open OculusDebugTool in this folder.

1. Underneath Oculus Link select the section Disabled Next to Dynamic Bitrate Encoding.
2. Change to Encode Bitrate (Mbps). 250.

1. Close Oculus Debut Tool.
2. Disconnect from the mains Oculus Quest and Plug it back in To restart Oculus Link.

Your image quality should be much better than before. Meta suggests setting the bit rate to no more than 250 Mbit/s, although the maximum supported number is 500 Mbit/s. You can experiment with values ​​between 250-500 to see if you notice a quality change, although above 350Mbps you may experience a performance impact.

Stuttering on wired Oculus Link

If your Quest Link experience is stuttering or stuttering, there are a few things you can try. First, make sure your room has enough light to watch the Meta Quest. These cameras need light to see their surroundings and insufficient light will cause tracking problems.

If you’re not using an official Quest Link cable, it’s entirely possible that the cable you’re using may not provide enough bandwidth for a consistent experience. If you manually adjusted the bitrate as in the steps above, go back and set it Encode Dynamic Bitrate activate. This will allow Quest Link to automatically adjust image quality based on available bandwidth, providing a more consistent experience.

If you haven’t adjusted the bitrate before, you may need to lower the refresh rate of the Oculus Link signal on the Meta Quest 2 or Quest Pro. The original Oculus Quest only supports one refresh rate (72Hz), so this step only applies to the Oculus Quest 2 and Quest Pro. To do this, follow these steps:

1. On your computer, open Oculus software.
2. choose Devices on the left, then select Meta Quest 2 or Quest Pro from the list of connected devices.

1. Select from the drop-down menu on the right Graphical advantages.
2. choose 72 Hz to reduce the refresh rate to the lowest possible level.

1. If you are still having problems, uncheck auto-resolve and scale the resolution is below 1.0x.
2. A lower resolution will provide a softer image, but will increase performance.

If you’re still having stuttering issues, try updating your motherboard and display drivers. Otherwise, your computer may not be powerful enough to play PC VR games without performance issues.

Poor image quality on Oculus Air Link

Quest Air Link is the easiest way to play PC VR games (opens in new tab) In Meta Quest 2 and Quest Pro. Part of the magic of streaming PC games wirelessly over your home Wi-Fi network means that the Oculus Link software has to compress the image quite a bit to deliver a consistent experience. This means that sometimes the image can look incredibly soft and it can be difficult to see fine details or objects on the horizon.

If you are experiencing these issues, try adjusting the following options:

1. Make sure Quest 2 or Quest Pro is connected to your computer via Quest Air Link. You’ll know you’re in the right place because you’ll be in your Oculus Rift home, not your Quest home (they look very different).
2. Click the home button on your right controller to open the Oculus menu bar.
3. choose Quest Air Link button is located on the left side of the bar.

1. Into Dynamic section, adjust the maximum bitrate that Air Link will use. A higher bit rate means better image quality.
2. If you still see a blurry or soft picture, select it Stable choice.

1. Try to get started 100Mbps for a fixed bitrate and see if it improves the image quality.
2. minimize open the Air Link Bitrate window by selecting the minimize button in the lower right corner of the window.
3. Play something and see if your image quality improves!

While dynamic bitrate is great for slower Wi-Fi networks that can’t handle a consistent quality connection, a fast Wi-Fi 6 network should be able to handle higher fixed bitrate images, which will deliver better overall quality. If you increase the bitrate too much, you’ll notice that the video starts to stutter or slow down, meaning you’ll need to lower the fixed bitrate a bit to maintain a better connection.

Stuttering on Oculus Air Link

While Air Link doesn’t require any cables to be connected, its Wi-Fi-dependent nature means that several variables can cause performance issues along the way. The first thing you can do is to reduce the bitrate that the Quest Air Link uses to ensure a more stable connection.

1. Make sure Quest 2 or Quest Pro is connected to your computer via Quest Air Link. You’ll know you’re in the right place because you’ll be in your Oculus Rift home, not your Quest home (they look very different).
2. Click the home button on your right controller to open the Oculus menu bar.
3. choose Quest Air Link button is located on the left side of the bar.

1. Into Dynamic section, adjust the maximum bitrate that Air Link will use. A lower maximum bitrate means lower image quality, but a more consistent connection.

1. minimize open the Air Link Bitrate window by selecting the minimize button in the lower right corner of the window.
2. We suggest choosing a setting Below 100 Mbps if you experience stuttering while playing.
3. Play something and watch the stuttering go away.

If you’re still experiencing stuttering issues, you may need to prioritize the Meta Quest 2 or Quest Pro and your computer on your home Wi-Fi network. This step is not very easy to design as it will vary greatly from router to router. In most router software – either in the app or in the web interface – you should find QoS or prioritize traffic partitioning.

Most routers have a devices you can choose one device front and center in the section and prioritize it over others. It might look something like this:

Setting a device as a priority means that your router will provide enough bandwidth for that device to operate optimally. In the case of wireless Wi-Fi enabled VR, it’s important to set both your PC and Meta Quest as priority devices on your router, as this is the best way to ensure a consistently smooth experience.

Otherwise, your wireless VR traffic may be a lower priority for your router when network traffic is busy (typically caused by multiple devices in use or large loads occurring on other devices on your network). By setting these two as priority devices, you can ensure that no other device in your home steals the bandwidth you need for a great VR experience.