Considering Liquid Web vs 1&1 IONOS?
However, it can be easy for a hosting company to be spread too thin when offering so many different services. And while some of the offerings at 1&1 do stack up against the competition, others like core hosting services and cloud deployments suffer in areas that matter a great deal. For example, 1&1 refers customers to its partner network for site migrations, server management, and system administration.
At Liquid Web, our primary focus is managed hosting. That means that your server environment isn’t just optimized for performance and fine-tuned for your needs. It also means that our support team can help with a wide range of issues to keep your infrastructure running properly and in good health. What’s more, we promise to answer your phone call or chat inquiry in under a minute instead of referring you to a third-party to lend a hand.
Liquid Web vs 1&1 IONOS
Nobody Includes More Than Liquid Web
Every solution at Liquid Web is engineered for peace of mind, with a full suite of performance, reliability, and security solutions included at no extra charge.
CloudFlare® CDN
We provide full management for one of the world’s most popular CDNs, and full support when your site is added through our interface. CloudFlare will not only speed up your site, but also provide a further boost to security.
Built-in Backups
Local backups are always included at no extra charge. For an extra layer of backup protection, you can add our Acronis Cyber Backups, off-server backups especially made for our Dedicated and VMware product lineup.
Enhanced Security
Security is paramount, which is why we include ServerSecure with every Fully Managed server. Your server will be protected by a range of proprietary security enhancements to block unwanted access and keep your data secure.
DDoS Attack Protection
We provide free basic protection from small volumetric DDoS attacks with every server on our network; it’s always on and ready to go. For larger and more sophisticated attacks, comprehensive protection and mitigation is available.
The World’s Most-Loved Hosting Company
Nobody delights customers more than Liquid Web. Our Net Promoter Score (NPS® ) of 67 puts us among the world’s most loved brands — and makes us No. 1 in the hosting industry. What makes us special? Our customers say it best:
“Liquid Web is always there for their customers. They are caring, thoughtful, helpful and treat you with so much respect. The help they give is phenomenal. Nothing compares to the wonderful caring company know as Liquid Web.”
— Kitti Titus, ProGroom Pet Supply
“Excellent service with timely support. I love all the staff at LW and have been a client for many, many years. I highly recommend Liquid Web”
— Martie
Backed By The Most Helpful Humans in Hosting
and the Best Guarantees in the Industry
We aren’t kidding when we say the Most Helpful Humans in Hosting work at Liquid Web. With over 300 engineers, system administrators, and support technicians at the ready, your next big idea is in good hands with our team. Powered by an unrivaled support SLA and over two decades of experience, Liquid Web is the premiere infrastructure provider for your most-important websites and applications. Our team is standing by, waiting to help power your digital strategy into the future.
24/7 Support from The Most Helpful Humans in Hosting
It’s easy to say you have the best support, but we have the numbers to back it up. Our Support ranks No. 1 in customer satisfaction.
59 Second Initial Response Guarantee: Phone and Chat
We’re committed to answering your call or connecting to your LiveChat within 59 seconds.
59 Minute Initial Response Guarantee: Email
HelpDesk tickets receive an initial response via email within 59 minutes, guaranteed.
100% Network Uptime Guarantee
All major routing devices within our network will be reachable from the global Internet 100% of the time.
100% Power Uptime Guarantee
By owning — not leasing — our infrastructure, we can guarantee that power to your rack will always be online.
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