Adopting Observability Platforms Plays a Key Role in Achieving Organizations’ Digital Infrastructure and Application Performance Goals

INDIA, 17 October, 2023 – In a recent report, The Rise of a Platform-Based Approach for Observability in the Hybrid/ Multicloud Era, IDC asserts that observability platforms are highly advantageous for businesses that are heavily reliant on digital services and customer-facing applications. In today’s rapidly evolving landscape of hybrid infrastructures spanning cloud, edge platforms, and data centers, the importance of real-time visibility and observability within digital ecosystems has become paramount. According to IDC’s Future of Digital Infrastructure Survey (India, n=80), a significant number of businesses face challenges in adequately preparing for the resilience of their digital infrastructure.

In this highly dynamic digital landscape, organizations are increasingly recognizing the need for real-time insights into runtime performance, operational risk, and end-to-end application functionality. To meet these demands, businesses are turning to observability platforms, which promise to detect anomalies along with ensuring compliance, swiftly addressing issues, and predictively responding to the dynamic nature of application and data demands.

The IDC Future of Digital Infrastructure 2022 Global Sentiment Survey in India (n=80) revealed that 42.5% of respondents believe that observability combined with Artificial Intelligence/Machine Learning (AI/ML) will enhance infrastructure operations and application performance. These forward-thinking leaders view observability as a crucial investment for ensuring digital infrastructure success over the next two years.

Neha Gupta, Senior Research Manager at IDC India, emphasizes, “In today’s digital world, bringing all your data together and using smart tools to make things run smoothly is vital. Organizations should assess their teams’ readiness, choose the right tools, and plan for the future. We see observability platforms as a key to infrastructure success.”

The report highlights the need for unified data to maximize observability benefits. Observability platforms offer more than data integration; they use analytics-driven automation to improve digital ecosystem performance, which is especially critical for organizations relying on digital services. To respond effectively, assess team capabilities, consider open-source or vendor solutions aligned with infrastructure complexity, and prioritize platforms that meet current and future performance goals.

This IDC Perspective, The Rise of a Platform-Based Approach for Observability in the Hybrid/ Multicloud Era (DOC# AP50373023), is focused on providing a comprehensive view of how a platform-based approach for observability is best-suited for digital businesses. By analyzing the evolution of observability platforms, the document emphasizes on the alignment of observability platforms and application performance goals of India organizations.

For more information on this report, please contact Neha Gupta at [email protected]. For media inquiries, please contact Michael de la Cruz at [email protected] or Miguel Carreon at [email protected].

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