Who We Are

International Justice Mission (IJM) is the global leader in protecting vulnerable people from violence around the world. Our global team of over 1,200 professionals are at work in 30 offices. Together, we are catalyzing a global revolution that will rescue millions, protect half a billion, and make justice unstoppable.

Motivated by God’s call to seek justice for the oppressed, we believe that the way we work is as important as the results we achieve. We are a global community that cares for one another. We value joy and celebration, and we strive to provide professional excellence to all those we serve.

The Need

IJM’s Partner Engagement team is seeking 25 Seasonal Donor Support Callers to meaningfully connect with current IJM donors. Our goals include updating donor details, sharing the ways they can stay engaged and encouraging them to support IJM during our Winter campaign. The ask of the Seasonal Donor Support Callers:

November 6-11 (Monday-Saturday) with onboarding/training sessions occurring during the week of October 30, 2023.

December 18-21 (Monday-Thursday) with onboarding/training sessions occurring during the week of December 11, 2023.

4 – 6 hours, on average, per calling date, totaling 30 hours on average per week.

Participate in at least 1 onboarding and training session prior to the campaign, totaling 8 – 10 hours of paid guided and independent training sessions.

Compensation is $20.00 per hour.

These positions are remote, based in the US, and report to the Manager, Partner Engagement Operations. Recruitment contact: Kirsten Caudill.

Responsibilities:

· To act as an ambassador for International Justice Mission;

· To meaningfully engage donors in our work via phone;

· To inspire current donors by crafting personalized thank you messages;

· To care for our donors by responding to their requests during interactions; and

· To sensitively handle confidential information and comply with the Data Protection Act.

Requirements:

· An understanding of the importance of attention to detail and accuracy;

· Working knowledge of various technical platforms including Salesforce;

· Confident listening and negotiation skills;

· Good general knowledge about IJM and a willingness to learn more;

· Ability to handle objections and overcome challenges by turning negatives into positives;

· Confident, positive and friendly disposition; and

· Previous experience dealing with people from a wide range of backgrounds;

· General professionalism when working with internal and external partners.

Critical Qualities:

· Active Christian faith as defined by the Apostles’ Creed;

· Self-starter with strong initiative;

· Disciplined with priorities;

· Strong interpersonal skills and self-awareness;

· Exceptional verbal and written communication;

· Flexible, collaborative and eager to support others;

· Effective team player who fosters collaborative environment; and

· Adept at creative problem solving.

Upload Resume, Cover Letter & Statement of Faith* in one document.

*What is a statement of faith?
A statement of faith should describe your Christian faith and how you see it as relevant to your involvement with IJM. The statement can either be incorporated into the cover letter or submitted as a separate document and should include, at a minimum, a description of your spiritual disciplines (prayer, study, etc.) and your current fellowship or place of worship.

The post Seasonal Donor Support, Partner Engagement – November, December 2023 appeared first on Two Chicks With A Side Hustle.