Position Title:            Associate, Direct Response 

Department:              Development  

Location:                   Remote in: CT, FL, GA, IL, MD, MA, NY, NC, PA, Puerto Rico, TN, TX, VA, WA  

Key Relationships:
                                   Reports to: Associate Director, Direct Response
                                   Direct Reports: None

Assignment Type:    Full time  

Compensation:         $48,000 

Benefits:                   Click here to learn more about our benefits! 

Application Requirements:
                                   Resume required

About Americares:  

Americares is a health-focused relief and development organization that saves lives and improves health for people affected by poverty or disaster. Each year, Americares reaches 85 countries on average, including the United States, with life-changing health programs, medicine, medical supplies, and emergency aid. Americares is one of the world’s leading nonprofit providers of donated medicine and medical supplies. For more information, visit americares.org. 

About the position: 

     Reporting to the Associate Director, Direct Response, the Associate, Direct Response will be responsible for project and administrative support of a complex multi-channel mass market fundraising program. This role helps ensure the program’s success by working with key internal and external stakeholders to keep the program on track by managing behind the scenes functions.
The Direct Response and Integrated Marketing team within Americares is projected to raise an approximate $18M in FY24 from a diverse individual donor base across 60+ annual campaigns spanning offline and online channels.

Key Outcomes: 

In the first 90 days, the Associate will become familiar with and oversee internal and external systems and processes, including project management and financial workflows. They will also play a pivotal role in meeting organization: scheduling meetings, notetaking, and sending follow-up summaries with action items. 

     In the first 6 months, the Associate will be expected to independently manage the acknowledgment program, document processes/workflows, and serve as the team resource for procurement processes and procedures in relation to invoices. 

    In the first year, the Associate will demonstrate proficient understanding of the Direct Response program and processes, be the project management and budget expert, and make recommendations on how to continuously improve workflows. 

 Duties and Responsibilities:

• Help with overall project management of program, including maintaining a cross-channel integrated calendar and coordinating campaign production schedules and tasks/deadlines in project management tool. 
• Oversee 3x weekly acknowledgement sends, including preparing data, coordinating with the mail house vendor, and reviewing proofs for accuracy; conduct regular reviews and/or updates of copy, art, and processes 
• Track and process expenses/invoices for team budget, making sure they are paid per the vendor’s requirements.
• Create microsites/landing pages and source codes to track appeal responses. 
• Own relevant internal and external meetings, including scheduling and attending meetings, taking notes, summarizing the meeting in a follow-up message with action items.  

• Gather program updates and content from internal colleagues to share with external vendors in a timely and organized fashion. 
• Review materials with a keen eye for detail – including but not limited to verifying production specs, proofreading copy for accuracy, checking photo releases and testing digital pieces for accuracy/functionality 

We’d love to hear from you if…  

• 1-3 years of experience in an administrative support position. Experience in direct response marketing and/or fundraising a plus 
• Good understanding of direct response fundraising principles, or willingness to learn. 
• Advanced organizational skills as evidenced by clear filing systems of relevant work documents, creation of schedules and project status reports, meeting deadlines and managing many competing priorities. 
• Strong project management skills with the ability to manage multiple projects involving various stakeholders from beginning to end. 
• Exceptional written and oral communication skills.  

• Analytical thinker and problem solver. 
• You have US work authorization (required) 

Additionally, our core competencies as an organization are: 

• Ownership and results 

• Communication 
• Problem solving 
• Equity and inclusion 
• Teamwork and conflict resolution 
• Leadership 

• Prioritization 

We know not all applicants will demonstrate all the competencies we’re looking for, and that women and underrepresented groups tend to not apply unless they meet all the requirements. We encourage you to apply even if you do not check all the boxes above, and we look forward to reviewing your application holistically. 

What you can expect: 

• Interview with People and Talent (45 minutes) 
• Competency exercise 
• Video interview with the hiring team (45 minutes)
• Video interview with Head of the Department (1 hour)
• References 

• Offer! 
• Background check and onboarding 

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