If you are self-motivated and enjoy a fast-paced environment with the opportunity to perform and sharpen your skills in customer sales and support, a job as a U-Haul Hitch Sales Agent may be for you. Get right to work helping customers in your first week as part of our comprehensive, initial education program. Learn and grow as you participate in weekly coaching and on-going education. Hourly base of $14.50, plus discretionary sales bonus – the potential to earn $17-20 per hour! This is a part-time, work from home position with a variety of scheduling options to fit most needs.

Hitch Sales Agents take back-to-back, incoming calls from customers related to Hitch Sales and installations. Primary duties include:

Quoting prices for hitches, wiring, installations and towing accessories.

Learn and recommend the best hitch and wiring options to meet the customer’s needs.

Providing support to customers with existing business – making changes to scheduled installations, answering general questions, and helping customers with concerns.

Assist customers with other U-Haul moving and storage business as needed.

Hitch Sales Team Members …

Provide superb customer service.

Learn and sell the benefits of doing business with U-Haul.

Master required scripts and customer advisements.

Use good time management practices.

Work well with others and are a team player.

This job might be for you if:

You enjoy helping people and problem-solving.

You like a fast pace and enjoy staying busy every day.

You enjoy working closely with your manager and receiving coaching on how to be even more successful.

You are comfortable learning and using multiple Computer programs.

You are comfortable with sales, and cross-selling products and services.

You are comfortable with scheduling and logistics.

Minimum Qualifications:

Must be 16 years of age or older.

Positive, upbeat, self-motivated with a “can-do” attitude.

Proficient keyboarding and computer skills.

Ability to navigate and use multiple computer programs at once.

Excellent verbal communication and listening skills.

Clear speaking voice.

General knowledge of U.S. geography.

Willingness to incorporate feedback to constantly improve performance.

You must have a quiet, private work area.

Ability to meet all technical requirements.

Perks of joining the U-Haul Team!

Compensation:

Hourly base of $14.50, plus discretionary sales bonus – the potential to earn up to $17-20 per hour!

Work from home Contact Center career paths available.

Opportunity for base pay merit increases based on performance.

(Note: Hourly base pay rate may be higher, depending on state or local minimum wage laws.) ?

Benefits: At U-Haul our Team Members enjoy benefits to support their physical, financial, and emotional wellness. Additionally, our career path planning and continuing education assists employees with their professional goals.

U-Haul Offers:

Career stability
Opportunities for advancement
Mindset App Reimbursement
Gym Reimbursement Program
Health insurance & Prescription plans if eligible
Paid holidays, vacation, and sick days if eligible
Life insurance
MetLaw Legal program
MetLife auto and home insurance
Discounts on Apple products, Dell computers, cell phone plans, hotels, and more
401(k) Savings Plan
Employee Stock Ownership Plan (ESOP)
24-hour physician available for kids
Dental & Vision Plans
Business travel insurance
You Matter EAP
LifeLock Identity Theft Protection
Critical Illness/Group Accident Insurance
Dave Ramsey’s SmartDollar Program
Education Explained:

Fast-paced, hands-on initial education.
Mix of instructor-led classes, and e-Learning through our very own U-Haul University.

Learn and begin performing some of your job duties with customers the first week.

Build on your skill set through continuous coaching and education.

Scheduling Requirements:

Available to work between 4 A.M. – 8 P.M. (Arizona time)

Work at least one weekend day per week.

Working holidays are required in order to provide support for our customers year-round. There is an incentive to volunteer for this, otherwise you may be scheduled to meet the Team and business needs.

The following is required to work from home:

You must have a quiet, private work area.

Dependent and child-care arrangements must be made as if you were working in-person at a U-Haul facility. This position does not allow flexibility to be on-call care for others during work hours.

All work duties, including initial education, must be performed at your home address.

If you want to switch or substitute computers at any time, Manager approval is required.

The following technical requirements must be met to work from home:

*Computer requirements and internet speed will be verified, if interviewed. Additional requirements may apply.

Computer Specifications:

Windows 10 or 11

8GB of RAM/memory or higher

Processor must have CPU benchmark score of 2,000 or higher

Additional Hardware:

Webcam (external or built in is ok)

USB headset (wired)

Internet speeds:

Ping under 100

10mb download

5mb upload

The following is not permitted due to compatibility, performance, security, or other concerns:

MAC Operating Systems

Internet access through satellite, cellular phone service, mobile wireless network, or similar. e.g. mobile hot-spot, tethering, 5G wireless

Using a Proxy server or third-party network.

Computer stick or similar device.

Rental, rent-to-own, or public computer/laptop.

Working in a public place or using public Internet.

Unsecure Wi-Fi / Wi-Fi not managed by the Team Member.

Running non-work-related programs while working.

Having any other anti-virus installed/in use on your computer while working other than the Company provided anti-virus.