This is a fulltime remote worker opportunity. This administrative position supports the execution of Medicaid implementations and other special projects, as assigned. Reports to the Human Capital Lead Director, within the Implementation department. Project scope includes a focus on staffing, talent acquisition and new hire onboarding, to meet contractual requirements. Scope of work may impact processes, systems, functions, and/or products. Supports the business by recommending appropriate actions and/or alternatives to meet business needs. Has responsibility supporting all administrative aspects of the project and prioritizing work, resources, and time. Ensures project and business objective(s) and associated work deliverables and met on time. Supports highly collaborative processes often requiring interactions with other internal customers across the health plan, shared services, and with other matrixed functions/areas. Length of each project may run one year or more in duration, and projects typically run concurrently.

Fundamental Components:
• Supports the execution of new staffing to achieve business goals.
• Performs administrative tasks for human capital processes and SOPs. Develops and creates hiring toolkit documents, creates PowerPoint presentations and other best-practice training aids, such as interview guides, and rating/evaluation tools.
• Administrative deliverables are repetitious for each project and may include a high volume of document creation within tight timelines.
• Plans for and oversees implementation of new hire communications and logistics.
• Acts as point of contact for new health plan hires; conducts welcome calls and follow-up communications to ready new hires for their start date. Works with hiring leaders and internal business partners to ensure completion of new hire tasks.
• Supports and manages development and maintenance of project work plans and status reports; identifies and escalates barriers or obstacles.
• May conduct interviews and perform hiring leader role, as assigned. Engages in recruiter intake meetings to ensure job postings are complete and accurate.
• Develops training materials, and facilitates meetings and trainings, as requested.
• Takes meeting minutes.
• Supports RFP and Readiness Review processes. Gathers documentation to support RFPs and assists with human capital related RFP responses. Researches contract(s) for staffing requirements; manages readiness review information for submittal to state.
• Fosters and maintains positive internal relationships with health plan, shared services and growth partners, and external recruitment vendors.
• Acts as an advocate for change may require influencing others to see the value in project.
• Administers post-project satisfaction surveys. Solicits and evaluates post-implementation feedback to enhance continuous quality improvement. Actively participates in “lessons learned” and “post-mortem” processes.
• Identifies gaps in end to end processes, recommends streamlined and/or innovative enhancements for new and/or existing processes, services and workflows.
• Tracks and maintains logs for recruiting expenses, reports any variances to budget to Human Capital leader.
• Develops, maintains, and promotes Human Capital SOPs.
• Proofs branding statements, job fair communications, job aids, advertising drafts, landing page content, and other marketing tools.
• Creates job descriptions and job postings with accuracy and an attention to details.
• Supports job requisitioning process in StarSource application.
• Creates master interviewing calendars and requests access for appropriate resources; and troubleshoots any access issues.
• Serves as a Subject Matter Expert for onboarding, interview processes, and other human capital SOPs.
• Acts as back up to Sr. Project Manager during peak times and absences.
• Supports and participates in Medicaid recruiting events as assigned.
• Maintains the Human Capital HUB and accesses granted.
• May coach or mentor others.
• Serves as technical SME.
• Supports hiring dashboard(s) SOP; may maintain and distribute the dashboard to key stakeholders, as assigned.
• Core business hours are Monday-Friday 8am-5pm, AZ MTN time zone. Flexibility to work outside of core business hours to meet business needs/deliverables may be required.

Pay Range
The typical pay range for this role is:
Minimum: 43,700
Maximum: 100,000

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company’s 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off (PTO) or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies.