CUNYfirst is the City University of New York’s fully integrated resources and services tool that allows students, faculty, and staff to manage their academic and administrative activities online. To access CUNYfirst, you need to have a Cuny Login account and a CUNYfirst username and password.

In this article, we will show you how to log into CUNYfirst, navigate its features, and find useful tips and resources.

What is CUNYfirst?

CUNYfirst stands for Fully Integrated Resources and Services Tool. It is a web-based system that connects all 25 CUNY campuses and provides access to various applications and services, such as:

• Campus Solutions: This is the core module of CUNYfirst that handles student records, enrollment, financial aid, billing, academic advisement, and graduation.
• Human Capital Management: This module handles human resources, payroll, benefits, and time and labor for CUNY employees.
• Financials: This module handles budgeting, accounting, procurement, cash management, asset management, and reporting for CUNY financial operations.
• Enterprise Content Management: This module handles document management and workflow automation for CUNY business processes.

CUNY Login credentials

To log into CUNYfirst, you need to have a CUNY Login account. A CUNY Login account is a single sign-on account that allows you to access multiple CUNY applications and services with one username and password. Some of the applications and services that use CUNY Login are:

• Blackboard: This is the online learning management system that supports course delivery, communication, collaboration, and assessment.
• DegreeWorks: This is the online degree audit and advisement tool that helps you track your progress towards graduation and explore other academic options.
• FACTS: This is the online financial aid application system that helps you apply for federal and state aid, scholarships, loans, and work-study programs.
• CUNY Portal: This is the gateway to various CUNY resources and information, such as eMall, ePermit, Virtual Bookstore, library services, news, events, and more.

Your CUNY Login account username is in the format of [email protected], where NN are the last two digits of your CUNY EMPLID. Your CUNY Login account password is the same as your CUNYfirst password. You can create or reset your CUNY Login account by following the instructions on the CUNY Login FAQs page.

Accessing CUNYfirst Student Center

Your CUNYfirst Student Center is a gateway for managing your academic related activities. You can access your Student Center by logging into CUNYfirst with your Cuny Login Credentials and selecting HR/Campus Solutions from the left menu. Then click on Self Service > Student Center.

In your Student Center, you can view and update your personal information, class schedule, course history and grades, financial aid summary, to-do list items, payment plans and transactions, transcripts requests, administrative documents uploads, and more. You can also enroll or drop classes, swap classes, edit classes, view your weekly schedule or exam schedule in a calendar format, view your enrollment appointment date and time, view your academic advisor information, apply for graduation, view your degree progress report (DegreeWorks), explore other majors or programs (What-If), explore transfer options (Transfer What-If), view your holds or service indicators that may prevent you from enrolling or receiving services, view your milestones or academic requirements that you need to complete or have completed (such as foreign language requirement or writing intensive courses), view your student groups or academic standing that may affect your eligibility for certain programs or services (such as honors program or probation status), and more.

CUNYfirst tips and resources

If you are new to CUNYfirst or need help with using its features, here are some tips and resources that may be useful:

• Watch the Student Center Video to learn more about how to use your Student Center.
• Check out the CUNY IT Help page for information on how to clear your web browser’s cuny.edu site cookies if CUNYfirst is not displaying properly.
• Visit the CUNYfirst Resources page for quick guides and instructional materials on how to use various tools within CUNYfirst.
• Contact your campus IT department or service desk if you have any technical issues or questions about CUNYfirst.

Logging into CUNYfirst

To log into CUNYfirst, follow these steps:

1. Go to the CUNYfirst login page.
2. Enter your CUNY Login username in the format of [email protected].
3. Enter your CUNY Login password.
4. Click on the Login button.

You will be directed to the CUNYfirst homepage, where you can access different applications and services by clicking on the links on the left menu.

Using CUNY Login credentials

Your CUNY Login credentials are the same as your CUNYfirst username and password. You can use them to access other CUNY applications and services that use CUNY Login, such as Blackboard, DegreeWorks, FACTS, and CUNY Portal. To access these applications and services, you can either:

• Go to the CUNY Login page and select the application or service you want to access from the drop-down menu. Then enter your CUNY Login credentials and click on the Login button.
• Go to the application or service’s website directly and click on the CUNY Login button or link. Then enter your CUNY Login credentials and click on the Login button.

Troubleshooting common login issues

If you have trouble logging into CUNYfirst or other CUNY applications and services that use CUNY Login, here are some possible solutions:

• Make sure you are entering your CUNY Login username in the correct format of [email protected]. Do not enter any spaces or punctuation marks in your username.
• Make sure you are entering your CUNY Login password correctly. Your password is case-sensitive, so check your Caps Lock key and Num Lock key if applicable.
• Make sure you have claimed your CUNY Login account and set up your security questions and answers. If you have not done so, go to the CUNYfirst login page and click on New User to create your account.
• If you forgot your CUNY Login username, go to the CUNYfirst login page and click on Forgot Username. Then enter your EMPLID (a 9-digit number that starts with 0) and click on Continue. You will see your CUNY Login username on the next page.
• If you forgot your CUNY Login password, go to the CUNYfirst login page and click on Forgot Password. Then enter either your CUNY Login username or your EMPLID and click on Continue. You will be asked to answer two security questions that you set up when you claimed your account. If you answer them correctly, you will be able to reset your password.
• If you are locked out of your CUNY Login account due to too many failed login attempts, wait for 15 minutes and try again. If you still cannot log in, contact your campus IT department or service desk for assistance.
• If you are experiencing other login issues or errors, such as “Invalid login” or “Service unavailable”, check the CUNY IT Help page for recent announcements about planned maintenance or service disruptions that may affect CUNYfirst or other CUNY applications and services. If there are no such announcements, contact your campus IT department or service desk for assistance.

Navigating CUNYfirst

Once you log into CUNYfirst, you can navigate its features by clicking on the links on the left menu. Depending on your role and access level, you may see different links and options available to you. Here are some of the most common features that you may need to use:

Finding your emails and applications

To find your emails and applications that are related to CUNYfirst, click on Enterprise Menu from the left menu. Then click on Self Service > My Information > My Email & Applications.

You will see a list of email addresses and applications that are associated with your CUNYfirst account. You can click on any of them to access them directly.

Some of the email addresses and applications that you may see are:

• Your primary email address: This is the email address that is used for official communication from CUNY and your campus. It is usually in the format of [email protected] or [email protected], where NN are the last two digits of your EMPLID. You can access this email address by clicking on it or by going to Microsoft Office 365 and logging in with your CUNY Login credentials.
• Your alternate email address: This is an optional email address that you can provide as a backup for communication from CUNY and your campus. It can be any personal or professional email address that you own and check regularly. You can update this email address by clicking on it or by going to Self Service > Campus Personal Information > Email Addresses in CUNYfirst.
• Blackboard: This is the online learning management system that supports course delivery, communication, collaboration, and assessment. 
• DegreeWorks: This is the online degree audit and advisement tool that helps you track your progress towards graduation and explore other academic options. You can access DegreeWorks by clicking on it or by going to [DegreeWorks] and logging in with your CUNY Login credentials.
• FACTS: This is the online financial aid application system that helps you apply for federal and state aid, scholarships, loans, and work-study programs. You can access FACTS by clicking on it or by going to [FACTS] and logging in with your CUNY Login credentials.
• CUNY Portal: This is the gateway to various CUNY resources and information, such as eMall, ePermit, Virtual Bookstore, library services, news, events, and more. You can access CUNY Portal by clicking on it or by going to [CUNY Portal] and logging in with your CUNY Login credentials.

Accessing Blackboard, DegreeWorks, and FACTS

Blackboard, DegreeWorks, and FACTS are some of the most important applications that you may need to use as a CUNY student. Here are some tips on how to access and use them:

• Blackboard: To access Blackboard, you can either click on the Blackboard link in your Enterprise Menu > My Information > My Email & Applications page or go to [Blackboard] directly and click on the CUNY Login button. Then enter your CUNY Login credentials and click on the Login button. You will see a list of courses that you are enrolled in or have access to. You can click on any course to enter its Blackboard site. In each course site, you can view the course syllabus, announcements, assignments, quizzes, grades, discussions, and other materials and activities. You can also communicate with your instructors and classmates via email, chat, or video conferencing. For more information on how to use Blackboard, visit the [Blackboard Help for Students] page.
• DegreeWorks: To access DegreeWorks, you can either click on the DegreeWorks link in your Enterprise Menu > My Information > My Email & Applications page or go to [DegreeWorks] directly and click on the CUNY Login button. Then enter your CUNY Login credentials and click on the Login button. You will see your degree audit report, which shows your current academic status and progress towards graduation. You can also use the What-If feature to explore other majors or programs that you may be interested in or eligible for. You can also use the Transfer What-If feature to see how your credits would transfer to another CUNY institution. For more information on how to use DegreeWorks, visit the [DegreeWorks FAQs] page.
• FACTS: To access FACTS, you can either click on the FACTS link in your Enterprise Menu > My Information > My Email & Applications page or go to [FACTS] directly and click on the Apply Now button. Then enter your CUNY Login credentials and click on the Login button. You will see a list of financial aid applications that you can complete or update online. You can also view your financial aid award summary, eligibility status, disbursement dates, loan history, and more. For more information on how to use FACTS, visit the [FACTS Help] page.

Requesting forms and security information

To request forms and security information that are related to CUNYfirst, click on Enterprise Menu from the left menu. Then click on Self Service > My Information > Request Forms & Security Info.

You will see a list of forms and security information that you can request online or download as PDF files. Some of the forms and security information that you may need are:

• Consent Form for Disclosure of Student Records: This form allows you to authorize CUNY to disclose your student records to a third party (such as a parent or guardian) in accordance with the Family Educational Rights and Privacy Act (FERPA).
• Change of Name Form: This form allows you to change your name in CUNYfirst if it differs from your legal name or if you have changed your legal name due to marriage, divorce, court order, or other reasons.
• Change of Address Form: This form allows you to change your address in CUNYfirst if it differs from your current address or if you have moved to a new address.
• Change of Phone Number Form: This form allows you to change your phone number in CUNYfirst if it differs from your current phone number or if you have changed your phone number.
• Change of Email Address Form: This form allows you to change your email address in CUNYfirst if it differs from your primary email address or if you have changed your email address.
• Security Questions Setup Form: This form allows you to set up or change your security questions and answers that are used for resetting your CUNY Login password if you forget it.

Checking CUNYfirst production

To check the status of CUNYfirst production, click on Enterprise Menu from the left menu. Then click on Self Service > My Information > CUNYfirst Production.

You will see a page that shows the current status of CUNYfirst production, which is the live environment where you can access and use CUNYfirst applications and services. The page also shows the planned maintenance or outage schedule for CUNYfirst production, which may affect your access or use of CUNYfirst applications and services. You can also subscribe to receive email notifications about CUNYfirst production status by clicking on the Subscribe button.

Conclusion

CUNYfirst is a powerful and convenient tool that allows you to manage your academic and administrative activities online. To use CUNYfirst, you need to have a CUNY Login account and a CUNYfirst username and password. You can log into CUNYfirst by going to the [CUNYfirst login page] and entering your CUNY Login credentials. You can also use your CUNY Login credentials to access other CUNY applications and services that use CUNY Login, such as Blackboard, DegreeWorks, FACTS, and CUNY Portal. You can navigate CUNYfirst by clicking on the links on the left menu and accessing different features, such as finding your emails and applications, accessing Blackboard, DegreeWorks, and FACTS, requesting forms and security information, and checking CUNYfirst production. You can also find useful tips and resources on how to use CUNYfirst by visiting the [CUNY IT Help] page and the [CUNYfirst Resources] page. We hope this article has helped you understand how to log into and use CUNYfirst in 2023.

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