List of All Directline Assurance Company Limited Branches. It is one of the 56 licensed insurance companies in Kenya by the Insurance Regulatory Authority. The company which was established in 1998 is currently the leading PSV insurer. It is also the first underwriter to solely focus on motor vehicle insurance in Kenya.. There is a tale of two shoe salesmen who are sent by their company to explore new business opportunities in Africa. The first shoe salesman completes his survey and reports, “There’s no business opportunity, no one here wears shoes.” The second shoe salesman also completes his survey but reports, “There’s an immense business opportunity, no one here wears shoes.”
Much like the second salesman, in 1998 we saw an opportunity to pursue and positively impact the PSV sector, an industry that others had avoided. We took it as our responsibility to serve and make our clients feel cared for. Our tenacity to do this and do it well is inspired by the words of Theodore Roosevelt:
“It is not the critic who counts; not the man who points out how the strong man stumbles, or where the doer of deeds could have done them better. The credit belongs to the man who is actually in the arena…”
List of Directline Assurance Products
Third-Party Only (TPO)
It provides cover for third parties in case of bodily injury or damage to their property. Third-Party Only (TPO) applies to the following categories of vehicles.
- PSV Matatu – PSV Matatu cover includes vehicles used in public transport with a seating capacity of 8-36.
- PSV Bus -PSV Bus cover applies to vehicles used in public transport with a seating capacity of 37-105.
- Taxi- Taxi cover applies to vehicles with a seating capacity of 2-7 that are engaged in a public transport business.
- Commercial Motor- Commercial motor cover includes both own goods and general cartage vehicles used for the carriage of goods in connection to the insured’s business or for hire and reward.
- Private Motor -This cover applies to vehicles used for social, domestic, and pleasure purposes or in connection to the insured’s business.
Comprehensive Cover
It covers you for loss or damage from fire, theft, vandalism, accidental loss, natural disasters, damage caused by animals, or falling objects (like a tree or hail). Directline comprehensive covers are annual policies only.
PSV Matatu
PSV Matatu comprehensive cover offers compensation on liabilities arising from third-party and accidental damage or loss of motor vehicle including standard accessories and spare parts.
PSV Bus
PSV bus comprehensive cover offers compensation on liabilities arising from third-party and accidental damage or loss of motor including standard accessories and spare parts.
Here is a List of All Directline Assurance Company Limited Branches
Directline Assurance Company Limited (HQ)
Hazina Towers, 17th Floor, Monrovia Street
P.O. Box 40863 Nairobi, GPO 00100 KenyaTel: 020 3250000 / 0711 030000 / 0730 130000
E-mail: info(at)directline.co.ke
Tom Mboya Branch — Nairobi
Diamond Shopping Mall, 2nd Floor Tom Mboya Street
P.O. Box 40863 Nairobi, GPO 00100 Kenya
Tel: 0724 256 528
E-mail: info(at)directline.co.ke
Working Hours
Mon-Fri : 8.00AM – 6.00PM
Sat : 9.00AM – 3.00PM / Sun : 9.00AM – 1.00PM
Afya Centre Branch — Nairobi
Afya Centre Building, 3rd Floor Tom Mboya Street
P.O. Box 40863 Nairobi, GPO 00100 Kenya
Tel: 0792 001 929 / 0792 001930 / 0708 040 0241
E-mail: info(at)directline.co.ke
Working Hours
Mon-Fri : 8.00AM – 6.00PM
Sat : 9.00AM – 3.00PM / Sun : CLOSED
Eldoret Branch
Zion Mall, 2nd floor, Uganda Road
P.O. Box 40863 Nairobi, GPO 00100 Kenya
Tel: 0712 509913 / 0712 509925 / 0787 777736
E-mail: info(at)directline.co.ke
Working Hours
Mon-Fri : 8.00AM – 6.00PM
Sat : 9.00AM – 1.00PM / Sun : CLOSED
Embu Branch
Sparko Building, 1st Floor, Mama Ngina street
P.O. Box 40863 Nairobi, GPO 00100 Kenya
Tel: 0702 263243 / 0735 455079
E-mail: info(at)directline.co.ke
Working Hours
Mon-Fri : 8.00AM – 6.00PM
Sat : 9.00AM – 1.00PM / Sun : CLOSED
Kapsabet Branch
Barngetuny Plaza, Ground floor, “Stendi Kisa-Yala Road (next to Family Bank)”
P.O. Box 40863 Nairobi, GPO 00100 Kenya
Tel: 0771 155508
E-mail: info(at)directline.co.ke
Working Hours
Mon-Fri : 8.00AM – 6.00PM
Sat : 9.00AM – 1.00PM / Sun : CLOSED
Kerugoya Branch
KDCU Building, Ground floor, Kerugoya-Kutus Road
P.O. Box 40863 Nairobi, GPO 00100 Kenya
Tel: 0714 611449
E-mail: info(at)directline.co.ke
Working Hours
Mon-Fri : 8.00AM – 6.00PM
Sat : 9.00AM – 1.00PM / Sun : CLOSED
Kiambu Branch
CG plaza 1st Floor Kiambu Road
P.O. Box 40863 Nairobi, GPO 00100 Kenya
Tel: 0723 445473 / 0723 445457
E-mail: info(at)directline.co.ke
Working Hours
Mon-Fri : 8.00AM – 6.00PM
Sat : 9.00AM – 5.00PM / Sun : CLOSED
Kisii Branch
Royal Towers, 2nd floor, Hospital Road
P.O. Box 40863 Nairobi, GPO 00100 Kenya
Tel: 0725 453062 / 0725 453098 / 0787 777744
E-mail: info(at)directline.co.ke
Working Hours
Mon-Fri : 8.00AM – 6.00PM
Sat : 9.00AM – 1.00PM / Sun : CLOSED
Kisumu Branch
Tuff Foam Mall, 1st Floor, Oginga Odinga Street
P.O. Box 40863 Nairobi, GPO 00100 Kenya
Tel: 0728 607661
E-mail: info(at)directline.co.ke
Working Hours
Mon-Fri : 8.00AM – 6.00PM
Sat : 9.00AM – 1.00PM / Sun : CLOSED
Kitengela Branch
Kitengela Capital Centre, 1st Floor, Nairobi-Namanga Road
P.O. Box 40863 Nairobi, GPO 00100 Kenya
Tel: 0723 445082 / 0723 445419
E-mail: info(at)directline.co.ke
Working Hours
Mon-Fri : 8.00AM – 6.00PM
Sat : 9.00AM – 1.00PM / Sun : CLOSED
Machakos Branch
Shandbad House, 2nd floor, “Off Syokimau Avenue (behind naivas supermarket)”
P.O. Box 40863 Nairobi, GPO 00100 Kenya
Tel: 0728 607679 / 0734 633333
E-mail: info(at)directline.co.ke
Working Hours
Mon-Fri : 8.00AM – 6.00PM
Sat : 9.00AM – 1.00PM / Sun : CLOSED
Meru Branch
Alexander House, Ground floor, Ghana street
P.O. Box 40863 Nairobi, GPO 00100 Kenya
Tel: 0715 615435 / 0733 400733
E-mail: info(at)directline.co.ke
Working Hours
Mon-Fri : 8.00AM – 6.00PM
Sat : 9.00AM – 1.00PM / Sun : CLOSED
Mombasa Branch
Diamond Trust Bank House, Annexe, Moi Avenue
P.O. Box 40863 Nairobi, GPO 00100 Kenya
Tel: 0728 607679 / 0736 623333
E-mail: info(at)directline.co.ke
Working Hours
Mon-Fri : 8.00AM – 6.00PM
Sat : 9.00AM – 1.00PM / Sun : CLOSED
Nakuru Branch
Biashara Centre, 4th Floor Mburu Gichua Road
P.O. Box 40863 Nairobi, GPO 00100 Kenya
Tel: 0728 607705 / 0734 633333
E-mail: info(at)directline.co.ke
Working Hours
Mon-Fri : 8.00AM – 6.00PM
Sat : 9.00AM – 1.00PM / Sun : CLOSED
Nyeri Branch
Rhine House, Ground floor, Off Gakere Road
P.O. Box 40863 Nairobi, GPO 00100 Kenya
Tel: 0726 610746 / 0735 723333
E-mail: info(at)directline.co.ke
Working Hours
Mon-Fri : 8.00AM – 6.00PM
Sat : 9.00AM – 1.00PM / Sun : CLOSED
Ongata Rongai Branch
Tymes Arcade, 1st Floor, Magadi Road
P.O. Box 40863 Nairobi, GPO 00100 Kenya
Tel: 0790 409952 / 0790 409951
E-mail: info(at)directline.co.ke
Working Hours
Mon-Fri : 8.00AM – 6.00PM
Sat : 9.00AM – 1.00PM / Sun : CLOSED
Thika Branch
Thika Arcade, 1st Floor, Kenyatta Highway
P.O. Box 40863 Nairobi, GPO 00100 Kenya
Tel: 0728 607659 / 0736 233333
E-mail: info(at)directline.co.ke
Working Hours
Mon-Fri : 8.00AM – 6.00PM
Sat : 9.00AM – 1.00PM / Sun : CLOSED
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