Safaricom PLC is a listed Kenyan mobile network operator headquartered at Safaricom House in Nairobi, Kenya. Summary of Safaricom Shops in Kenya.  It is the largest telecommunications provider in Kenya, and one of the most profitable companies in the East and Central Africa region. The company offers mobile telephony, mobile money transfer, consumer electronics, ecommerce, cloud computing, data, music streaming, and fibre optic services. It is most renowned as the home of MPESA, a mobile banking SMS-based service.

Safaricom controls approximately 64.5% percent of the Kenyan market as at 2020 with a subscriber base estimated at approximately 35.6 million. In terms of voice market and SMS market share Safaricom controls 69.2% and 92.2% respectively.

Safaricom was formed in 1997 as a fully owned subsidiary of Telkom Kenya. In May 2000, Vodafone Group PLC of the United Kingdom acquired a 40% stake and management responsibility for the company. In 2008, the government offered 25% of its shares to the public through the Nairobi Securities Exchange.

Safaricom was ranked as Africa’s Best Employer, 67th in the World by the Forbes Global 200 list of World’s Best Employers. In March 2018, Safaricom was ranked as the #1 company to work for in the annual BrighterMonday Best 100 Companies to Work for in Kenya according to career professionals and job seekers.

As of 2020, Safaricom employed over 4,500 people permanently and over 1,900 people on contract. 75 per cent of the company’s employees were based in Nairobi, the Headquarters, with the remainder based in other big cities like Mombasa, Kisumu, Nakuru and Eldoret, in which it operates retail outlets. It has nationwide dealerships to ensure customers across the country have access to its products and services.

In November 2012, Safaricom partnered NCBA Bank and came up with a revolutionary banking product, M-Shwari, which allows M-Pesa customers to save and borrow money through mobile phone while earning interest on money saved tapping into an underdeveloped financial services market.

Michael Joseph served as the founding CEO between July 2000 and November 2010. He transformed the telecom from a subscriber base of less than 20,000 to over 16.71 million during his previous tenure. In his last full year as CEO, Safaricom posted a 37 percent rise in pretax profit.

Bob Collymore took over at Safaricom in November 2010, replacing Michael Joseph who currently sits in the telco giant’s board as the Chairman. Collymore oversaw the introduction into the market of various mobile money products that have given the company leverage among its competitors. Collymore was also been at the forefront in leading the charge against regulatory efforts to clip the company’s wings due to its size and dominance. After a two-year battle with cancer, Bob, the longest-serving executive died on July 1st 2019 leaving behind a company with doubled user base and profits increased by 380%. Michael was appointed as interim chief. Peter Ndegwa was appointed as CEO on effective April 1st 2020.

Here is a Summary of Safaricom Shops in Kenya

• Diani: Centre Point Mall, 1st Floor Diani
• Digo: Digo Road, Mombasa Island
• Malindi: TSS Building, Kenyatta Road, Malindi
• Mombasa (MIA): Moi International Airport, Terminal 1, ground floor
• Mombasa ( Rex): Rex house, Ground Floor Moi Avenue
• Mombasa (Nyali): Nakumatt Nyali , Malindi Road
• Bungoma:Moghe Plaza, Ground Floor, Bungoma
• Kakamega: Canon Awori Street, Next to Equitorial Commercial Bank, Kakamega​
• Kisii: Shabana Building, Hospital Road, Opp Falcon Petrol Station, Kisii​
• Kisumu Jubilee:Jubilee Building, Ground Floor, Oginga Odinga Street, Kisumu
• Migori: Marowa building opposite PostBank
• Busia:Tesla Plaza next to Sidian Bank
• Embu:Marowa building opposite PostBank
• Meru (Maua):Mikinduri Road (Main Street) Next to KCB Maua, Maua
• Meru Town:Ntima Building, Njuri Ncheke Street, Meru​
• Nanyuki:Nanyuki Mall, Ground Floor. Nanyuki Highway
• Nyeri:Kang’aru Building, Ground Floor, Kimathi way, Nyeri​
• Thika: Haria House, Kwame Nkurumah Road, Thika​
• Eastleigh: General Waruinge Street Opp Eastleigh High School, Eastleigh Nairobi​
• Nairobi (Garden City): Garden City Mall, Along Thika Road near EABL​
• Nairobi (I & M):I&M Towers, Ground Floor. Kenyatta Avenue, Nairobi​
• Nairobi (Junction Mall): Ground Floor, near Dagoretti Corner, Ngong road.​
• Nairobi Kimathi street: Balfour Building, Ground Floor. Kimathi Street
• Nairobi (Moi Avenue): Shankardass House, Ground Floor along Moi Avenue​
• Nairobi (Sarit Center Mall): Westlands, Nairobi.​
• Nairobi (Thika Road Mall ): Thika Road, off Kasarani Roundabout​
• Nairobi(TwoRivers Mall): First Floor, Limuru Road​
• Nairobi (Village Market):Village Market Mall, Limuru Road, Nairobi​
• Nairobi (Westgate):West Gate Mall, off Peponi Road. Nairobi​
• Nairobi (Ronald Ngala):Ronald Ngala street Ronald Ngala Plaza next to Umoja bus stop
• Eldoret: Metro Towers, Ground Floor, Oginga Odinga Street, Eldoret​
• Kericho:Sinendet Towers, Ground Floor along Nakuru – Kisumu Higway
• Kitale:Former Raiya Supermarket, Kenyatta Street, Kitale​
• Nakuru:Ereto Plaza, Ground Floor. Mburu Gichua Road, Nakuru​
• Nakuru Westside:Westside Mall, Junction of Kenyatta Avenue and Baringo Street, Nakuru
• Narok:Ol Talep Mall, Ground floor. Narok​
• Nyahururu:Polaris Arcade Opposite Shell Petrol Station
• Eldoret Center:ELDO Centre, Uganda Road
• Nairobi (Bomas):Galleria Mall, Langata/Magadi Road Junction Opp. Bomas of Kenya​
• Buruburu:Kenya National Library Services Building, Mumias Road Next to St. James ACK church
• Nairobi(Greenspan):Greenspan Mall, Donholm
• Kitengela:Safari House, Nairobi – Namanga​ Road
• Kitui:Muli Mall, Ground Floor Town Centre Kitui​
• Machakos:ABC Imani Plaza, Machakos Town
• Nairobi Mega:Nakumatt Mega Mall, Uhuru Highway Nairobi​
• The Hub:The Hub Mall, Karen
• Nairobi(JKIA ):Jomo Kenyatta International Airport, Gate 15
• Kisumu Tuffoam:Tuffoam Mall, Ground Floor, Oginga Odinga Road, Kisumu
• Garissa:Jihan Centre, Along Harambee Road​
• Naivasha:Biashara Plaza Ground Floor. Biashara Street, Naivasha​
• Kilifi:Masterminds Network Connections,Biashara Street
• Likoni :Loska Communication, near ferry services and opposite Total Petrol Station
• Bamburi:Elegant communication,Naivas Supermarkets
• Bombolulu town:Cardinal international building
• Kaloleni :Midrand communications Kaloleni Stage opposite filling station
• Lamu:E-talk wireless, Lamu Road Opposite Winner Lodge
• Karatina Town:Samchi Telecommunications, Nyeri-Nairobi highway next to Uchumi Supermarket
• Isiolo:Trioluck communications,Main Isiolo Highway, Waqfu Trading Centre
• chuka town :Generations Electronics & Allied captain building
•  Changamwe:Otech Communications – Changamwe, Mainland, Magongo
• Mtwapa:Simba Telcom – Mombasa Kilifi road next to tuskys supermarket
• Kilifi:Masterminds Network Connections – Biashara Street, Kilifi
• Likoni:Loska Communication – Likoni, near ferry services and opposite Total Petrol Station
• Voi:Simba Telecom – Kwenya building Opposite Shake distributors Biashara street next to taveta sacco
• Mariakani:Simba Telecom – on Market Street Imarika sacco building
• Mtito Andei:Kingsland Communications Agency – along Mombasa Highway next to KCB & Airtel.
• Mwatate:Quick link Connection – mwatate town near market
• Taveta:Tanger Traders – Taveta bus station next to Naekana booking office
• Ukunda:Loska Communications – along Lunga Lunga road opposite UFS Petrol station and next to post bank.
• Kwale:Elegant communication – Kwale town opppsite Mzalendo Shop; harambee street
• Lunga Lunga:E-talk wireless – along Tanga road, around bus terminal & directly opposite the filling station
• Bamburi:Elegant communication – Naivas Supermarkets, Bamburi
• Bombolulu:Cardinal international – Cardinal international building, Bombolulu town
• Kaloleni:Midrand communications – Kaloleni Stage opposite filling station
• Mazeras:Baraka Netcoms – along mombasa highway
• Kinango:Zamil Communication – near Mariakani stage & opposite New Nuru café.
• Garsen:Cardinal international – along garsen road
• Lamu Island:Bajber Stores – lamu island
• Mpeketoni:E-talk wireless – Lamu Road Opposite Winner Lodge
• Karatina:Samchi Telecommunications – Karatina Town, Nyeri-Nairobi highway next to Uchumi Supermarket
• Isiolo:Trioluck communications – Main Isiolo Highway, Waqfu Trading Centre
• Mwea:Zetort communications – Zetort Communication-Main street, near Merika Petrol Station-Mwea town
• Muranga:Telefonica Communications – Karuba Building, Kenyatta Avenue, Next to KCB Bank
• Matuu:Geokam – next to open market
• Nkubu:Simba Telecom – Julius Mwathe Building next to PAMA Supermarket, Kionyo stage,
• Thika:Orchards Communications – Next to Safaricom Shop Thika
•  Thika Makongeni:Orchards Communications – Thika Makongeni Market, next to Family Bank
• Dadaab – Hagadera:Climbingstar Agencies – Hagadera Main Market within the Dadaab locality
• Kerugoya:Crescent Telecom – along kerugoya-karatina road
• Kenol:Strategic mobile – next to Equity bank
• Kangema:Strategic mobile – next to Galano’s hotel
• Timau Laikipia:Mergut Telecoms – along Nanyuki-Meru highway
• Sagana:Alfones Communications Solutions – Waita House along Murang’a-Sagana road
• Laare:Mukuyu Mobile Technologies – Laare Mtuati road, Laare Market
• Mukurweini:Vision Mobile Connection – Kiahungu next to KCB bank
• Othaya:EP Communications – opposite Equity bank
• Mwingi:Generations Electronics & Allied – opposite Postbank along garissa highway
• Marsabit:Dial up Communications – next to kenol petrol station; Frontline street, Sangante Building
• Moyale:Dial up Communications – Moyale town near equity bank; Livestock Area, livestock building
• Wajir:Ridwan Agencies Kenya – Behind Jamia Mosque,Garissa Road, Wajir town.
• Mandera:Rams Communications – opposite game park next to Dahabshil; Rhamu street
• Kibwezi:Simba Telecom – Shariff Building Next to the mosque opposite the bus termus
• Wote:Generations Electronics & Allied – Kisafi Building Opposite barclays bank,Wote Town
• Tala:Generations Electronics & Allied – Opp matatu terminals Tala
• Kayole:Triple X Communications – Spine Road opp Naivas supermarket Kayole
• Syokimau:Naivas Supermarket – Naivas Supermarket Gateway Mall, Syokimau
• Lang’ata:Hermoon Agencies – Langata Mall Nairobi, Kenya. Off Kungu Karumba road
• Ongata Rongai:Beacon Technologies – Maasai Mall , ground floor next to Chase Bank
• Ngong:Brother’s Link Agency – Milele Mall ngong’ Town
• Emali:Simba Telecom – Syokati Housee oppositet greenpark hotel on Nairobi Mombasa highway
• Kajiado:Trioluck communications – Kajiado town-KCB bank street Enterprise building
• Umoja 1:Generations Insight – Jasho House umoja 1 next to mutindwa market/ bus stop
• Masii:Generations Insight – masii town opposite open market next to KCB bank
• Namanga:Ropem Telcom – Orkungu road opposite namanga stage
• Gikomba:Say Hallo – along Landhies road near machackos bus stop, Nacico building ground floor
• Mutomo:Simba Telecom – within Mutomo market opposite KCB
•  Pipeline:Trioluck communications – outering road opposite Jacmil supermarket
• Nunguni:Singerpole Enterprises – next to kobil petrol station near matatu terminus
• Kikima:Simba Telecom – next to KCB bank; New Face Building
• Signature Mall:Ropem Telcom – Signature Mall along Mombasa road
• Kavisuni:Waterfall Communication – within Kavisuni market
• Kathonzweni:Simba Telecom – along Wote Makindu road, next to Posta Kenya
• Kabati:Adan Abor Connectors – along Kibwezi-Kitui road next to Equity Bank ATM
• Kikuyu:Wataalamu Company – Oppossite Family Bank, Near Equity Bank, Kikuyu Town
• Kiambu:Strategic mobile – Kiambu town opposite oil Libya,Thithino House
• Githurai 44:Embcomm Network – DO roaad Next to Equity Bank Githurai
• Nairobi:Tricom Technologies – National Housing Cooperation building opposite Tuskys Pioneer
• Nairobi:Riyadh Communications – Norwich Towers, Ground floor, Kimathi street
• Kangemi:Masterpiece – KREP Bank Building, Next to KREP Bank Branch Kangemi, Near Coop bank
• Nairobi Yaya Mall:Phone Link – Yaya Centre Ground floor opposite Java
• Kahawa West:Pinless communications – Next to Co-operative Bank ATM and opposite Buy Rite Supermarket
• Mwiki:Enlight communications – along Kasarani Mwiki road next to Royal supermarket
• Gilgil:Hallo Hallo Communications – Main Gilgil Road, Near makutano Junction, Gilgil Town
• Kabarnet:Mobile World – Paradise Plaza next to Kobil petrol station, opposite AFC
• Eldama Ravine:Safeworld Telecom – Near Mololine Booking office
• Kapsabet:Mobile World – Kapsabet town Corner house ground floor
• Bomet:Bon Voyage – At Transnational Building;Kipchamba Street
• Ol Kalau:Strategic Mobile – Posta/Governor’s office building, Olkalau
• Kakuma:Buzz Line Communications – Kakuma refugee camp-Along Kakuma-Lokichogio Rd; Sarah Kaaleng House
• Kapenguria:Abaqeir Enterprises – kapenguria town near KCB bank along Kapenguria-Lodwar road
• Litein:Safeworld Telecom – Leiten town along Kisii-Kericho highway; Gobor building
• Sotik:Bon Voyage – Opposite KCB bank
• Engineer:Viva City Communication – engineer town opposite co-operative bank; Montiego building
• Mai Mahiu:Superiorfones Communications – mai mahiu town along Naivasha highway;Runana Building, Opposite National Oil
• Marigat:Commutel – near Transational Bank & Sky line sacco
• Maralal:Mukuyu Mobile Technologies – along nyahururu-rumuruti road, next to Taifa Scco
• Lodwar:GlobalTech Connections – along lodwar-kapenguria road; Salama street lodwar
• Rumuruti:Mukuyu Mobile Technologies – along nyahururu-rumuruti road, next to Taifa Scco
• Moi’s Bridge:Branded Communication – along kitale highway near car garage
• Talek:Mukuyu Mobile Technologies – Talek town opposite KCB bank
• Molo:Bon Voyage – Molo-Mau summit road; Chirchir building
• Olenguruone:Safeworld Telecom – next to Daima petrol station, on the lower floor of Daima Building
• Iten:Mobile World – along Iten – Tambach Road and across the road from KCB & NHIF branches
• Mumias:Mobile World – Near the Post Office
• Bondo:Sunny Electronics – Kisumu-Usenge Street Next to Equity Bank
• Homabay:Simba Telecom – Ogola Osongo building Homabay/Rongo road next to KBC Bank
• Luanda:Safeworld Telecom – at the Siaya junction along Kisumu-Busia highway
• Nyamira:Simba Telecom – opposite Transline Classic booking offices
• Siaya:Samchi Telecommunications – Siaya Center Building
• Sondu:Safeworld Telecom – Sondu town along Kisii-Kisumu road oppposite Makuti club
• Malaba:Simba Telecom – along malaba-uganda road opposite jacky plaza and KCB
• Mbita:Simba Telecom – Mbita town next to bus terminus.
• Rongo:Branna communications – along Homabay-Rongo road, Rongo town.
• Webuye:Phone Art Solutions – Webuye town, opposite Co-operative bank, Afro-Fancy Building
• Chwele:Ramoz Communications – Chwele Town next KWTF Bank, Chwele – Sirisia Road
• Keroka:Ramoz Communications – along Kisii highway, near Keroka market
• Mbale:Alaskas Agencies – Mbale Town, Cherry building near KWFT
• Kimilili:Safeworld Telecom – Kimilili town, near KCB Bank
• Ugunja:Safeworld Telecom – along Busia road, Ugunja town. Near Equity bank and KWFT.
• Kehancha:Simba Telecom – along Kehancha Ntimaru road. Near KCB & Co-op ATM
• Oyugis:Masma Communications – Oyugis town along the Kisii – Kisumu Highway adjacent KWFT
• Kilgoris: Karamarda Co. – Kilgoris town near KCB bank, Equity bank and post office.
• Isebania: Aurora Storm Communication – along Isebania Migori road near the Kenya Tanzania border
• Kwale Elegant Communication Kwa Mwarabu Bldg Harambee Street

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