If you are a Dstv Now user, you may have experienced some issues when streaming content online. These problems can prevent you from watching your preferred television shows or movies, which is frustrating. Fortunately, there are ways to troubleshoot common DSTV Now issues online. We’ll talk about some of the most problems in this post, along with solutions.

What is DSTV Now?

DSTV Now is an online digital streaming service offered by Multi-Choice DSTV, South Africa. DSTV streaming has remained the leading streaming TV provider not just in South Africa but in many other countries, both in west and east Africa and Asia.

With the help of DSTV Now, you can stream live TV shows, motion pictures, and sporting events. It is available to DSTV subscribers in South Africa, Ghana, Kenya, and Nigeria. You can watch your preferred shows on your phone, tablet, or computer with DSTV Now.

Why is DSTV Now App Not Working

There could be several reasons why the DStv Now app is not working:

• Internet Connection: The app requires a stable internet connection to function properly.The app might not function if your internet connection is shaky or unstable.
• Outdated App: Ensure that you have the latest version of the DStv Now app installed on your device. If your app is outdated, it might not operate as meant to.
• Server Issues: Sometimes, the app may experience server issues or maintenance. If this is the case, you can check with DStv customer care or social media handles for any updates.
• Device Compatibility: The operating system of your device might not be compatible with the app. Check that your hardware satisfies the app’s system requirements.
• Account Issues: Sometimes, your account may be a problem and prevent you from accessing the app. Check that your DStv account is active.

If none of the above resolves your issue, you can contact DStv customer care for assistance.

How to Troubleshoot Common DSTV Now Issues Online

Let’s look at the common DSTV Now issues and how to solve them:

1. Buffering

Buffering is a common issue when streaming online. It occurs when the video stream cannot keep up with the playback speed, causing the video to pause and buffer. If you are experiencing buffering when watching DSTV Now, here are some solutions:

• Check your internet connection: Poor internet connection is one of the main causes of buffering. Check your internet speed and try to increase it if possible.
• Lower the video quality: Reduce the video quality to lessen buffering if your internet connection is slow.
• Close other apps and devices: If you have other apps or devices using the internet, close them to free up bandwidth.
• Clear your browser cache: Clearing your browser cache can sometimes help resolve buffering issues.

2. Error Messages

Receiving error messages when you want to stream movies or live TV shows can be annoying, notably when you don’t understand what they mean. Here are some DSTV Now error messages and instructions for fixing them:

• Error Code 100: This error occurs when there is a problem with your internet connection. Try restarting your router or modem and checking your internet speed.
• Error Code 105: This error occurs when there is a problem with your DSTV account. Contact DSTV support for assistance.
• Error Code 107: This error occurs when the video you are trying to watch is not available in your region. Try watching a different video or contact DSTV support for assistance.
• Error Code 109: This error occurs when there is a problem with the DSTV Now app. Try uninstalling and reinstalling the app or contact DSTV support for assistance.

3. Login Issues

If you are having trouble logging in to your DSTV Now account, here are some solutions:

• Check your username and password: Make sure you are entering your correct username and password. If you have forgotten your password, click on the “Forgot Password” link to reset it.
• Clear your browser cache: Clearing your browser cache can sometimes help resolve login issues.
• Try a different browser: If you are using a browser that is not compatible with DSTV Now, try using a different browser.

4. Video Playback Issues

If you are having trouble playing videos on DSTV Now, here are some solutions:

• Check your internet connection: Poor internet connection can cause video playback issues. Check your internet speed and try to increase it if possible.
• Clear your browser cache: Clearing your browser cache can sometimes help resolve video playback issues.
• Try a different browser: If you are using a browser that is not compatible with DSTV Now, try using a different browser.
• Update your browser: Make sure your browser is up to date to avoid compatibility issues.

5. Audio and Video Out of Sync

If you are experiencing audio and video out of sync when watching DSTV Now, here are some solutions:

• Refresh the page: Sometimes refreshing the page can help resolve sync issues.
• Check your internet connection: Poor internet connection can cause sync issues. Check your internet speed and try to increase it if possible.
• Try a different browser: If you are using a browser that is not compatible with DSTV Now, try using a different browser.

6. App Not Working

If you are having trouble with the DSTV Now app, here are some solutions:

• Check for updates: Make sure you have the latest version of the app installed on your device.
• Restart the app: Sometimes restarting the app can help resolve issues.
• Clear the app cache: Clearing the app cache can sometimes help resolve issues.
• Uninstall and reinstall the app: If all else fails, try uninstalling and reinstalling the app.

7. Poor Video Quality

If you are experiencing poor video quality on DSTV Now, here are some solutions:

• Check your internet connection: Poor internet connection can cause poor video quality. Check your internet speed and try to increase it if possible.
• Lower the video quality: If your internet speed is slow, lower the video quality to improve video quality.
• Clear your browser cache: Clearing your browser cache can sometimes help resolve video quality issues.

Conclusion

DSTV Now is an amazing streaming service that enables you to watch your preferred TV shows and movies online. However, it can come with some problems when streaming. We advise trying one of the fixes if you are experiencing any of the aforementioned problems.. If the issue persists, contact DSTV support for assistance. With the right troubleshooting techniques, you can enjoy seamless streaming on DSTV Now.