Arthur Grand Technologies employees of various racial backgrounds have reported instances of discrimination and bias at work, leading to leadership taking action to foster an inclusive work culture.

Virginia IT services firm received considerable backlash after posting job listings to social media requesting only white candidates to apply. They later apologized and claimed the post had been uploaded by one of their junior recruiters.

Customer-Centric Approach

An effective customer-centric strategy is at the core of any successful business. It enables strategic initiatives to be initiated quickly, creates competitive advantages, increases customer satisfaction and retention, as well as revenue increases for companies that embraced customer-centricity – and this trend has resulted in considerable increases in both revenues and profits across companies that embrace it – the IT industry has yet to catch up, although some leaders are taking steps towards making that possible.

Virginia IT services company Arthur Grand Technologies was recently put in the spotlight over an offensive job listing posted to Indeed that specified “white only.” Following an apology and admission that it had been edited by an inexperienced recruiter without authorization, AGT apologized and later removed it; however, until Wednesday when all its social media channels went quiet while links leading back to its website led back to a WordPress installation page instead.

IT departments may not prioritize customer experience as much as other departments do, but they still play an essential part in providing digital solutions and improving customers’ overall experiences. According to Forrester’s study, companies that prioritize customers experience typically experience an annual 17 percent increase in their customer profit margin compared to companies which don’t prioritize customer needs.

CIOs are increasingly turning towards customer-centric strategies as a means of forging closer ties between IT and customers. They leverage internal communications channels like internal blogs and town hall meetings to educate employees on providing the optimal IT solutions to customers, while some even establish customer councils so employees have input into shaping the future direction of their organization. Such efforts help IT departments increase customer satisfaction, revenue growth, employee morale and boost overall team productivity.

Award-Winning Solutions

Arthur Grand Technologies is a nationwide provider of IT staffing and consulting solutions. Their team of specialists offer innovative yet reliable solutions for companies of all sizes; specializing in business analysis, Salesforce support, insurance claims contracting and more.

Recently, this company came under scrutiny after a job listing went viral on social media and caused widespread outrage. Following this incident, they modified their job listing but it remains unknown if any further adjustments have been made by them.

Industry Partnerships

Arthur Grand Technologies is a premier technology company focused on customer satisfaction. They offer an array of IT consulting, digital transformation and software development solutions and services, while their industry partnerships help them remain at the forefront and deliver innovative solutions that drive business outcomes. In addition, Arthur Grand Technologies shares their insights and expertise by contributing to thought leadership throughout the greater tech community.

Customers appreciate Arthur Grand Technologies for its customer-first approach and dedication to producing high-quality projects. Their experts work closely with clients to understand their goals, then craft technological solutions tailored to these. Furthermore, Arthur Grand Technologies’ ongoing support ensures their solutions continue delivering value over time.

Recent news headlines highlighted a company in Dallas for posting an offensive job listing online, for a Salesforce business analyst and insurance claims contractor position with clients including HTC Global and Berkshire Hathaway. Following outrage on social media, it was taken down immediately; however, upon further inquiry into its origins the company issued a statement citing a new junior recruiter as responsible and have since fired them.

Arthur Grand Technologies Inc, established in 2012, and located in Ashburn, Virginia currently employs 135 individuals and currently has two available job positions.

Innovation and Expertise

Arthur Grand Technologies is a digital transformation provider that offers an array of services – such as strategy consulting, data analytics and AI – across a wide variety of sectors, such as IT industry and education. Their innovative products and solutions are revolutionising IT industry while their team of specialists work hard to achieve superior results for clients.

The company boasts offices throughout multiple countries. Their cloud services help companies increase agility and scalability. Furthermore, they specialize in custom software development to meet client-specific needs; additionally their business intelligence platform assists companies in staying ahead of their competition.

Virginia IT services firm under fire after posting online job listing seeking only white applicants, which was shared widely across social media and Reddit. Listing for contract Salesforce business analyst/insurance claims position in Dallas; clients included HTC Global and Berkshire Hathaway as clients of HTC Global/Berkshire Hathaway clients.

This company was established in 2012 and headquartered in Ashburn, Virginia. Since its formation, its workforce has expanded quickly. Primarily serving customers in North America and Europe but expanding globally as well. Cloud computing services provided by this company have allowed it to become one of the leaders in their sector; additionally it boasts an inclusive culture with many awards won for excellence thanks to innovation and customer focus.

Reliable Support and Collaboration

Arthur Grand Technologies of Virginia faced considerable backlash after their job listing that specified white applicants only went viral online. Arthur Grand Technologies later pulled their post and issued an apology stating an ex-employee added discriminatory language without their authorization, posting for a Salesforce business analyst/insurance claims contract position in Dallas with clients such as HTC Global and Berkshire Hathaway.

Collaboration-focused customer support models are integral to providing efficient and informed customer service. Individual agents cannot always meet the needs of all their customers at once; tickets may slip through the cracks or communication may cause delays; but with a collaboration-centric technology solution in place, teams and agents can streamline communications to provide consistent support no matter who calls.

Employee reviews at Arthur Grand Technologies Inc are rated 5 out of 5, so find your perfect job match by reading real employee testimonials written by those working at Arthur Grand Technologies Inc.

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