TWO OF INDIA’S BIGGEST CARRIERS ARE COMPETING FOR NO.1 POSITION, THOUGH INDIGO MAINTAINS A VERY FAIR LEAD BUT SPICE JET IS CATCHING THEM UP. WE ALL FLYERS THINK THAT HOW COULD I GET CHEAPEST AIR TICKET, HOW CAN MY JOURNEY BE SAFE AND COMFORTABLE. NOW AFTER JET AIRWAYS IS NOT ANYMORE IN THE PICTURE PRESENTLY ONLY TWO BIG MARKET LEADERS ARE THERE. THESE TWO HAVE TOTAL SHARE OF 62% OF MARKET SHARE COMBINED.

ACCORDING TO A REPORT BY INTERNATIONAL AIR TRANSPORT ASSOCIATION (IATA) IT SAYS THAT GLOBAL TREND IN TERMS OF AVIATION WILL SHIFT TOWARDS EAST.
IT SAID CHINA WILL OVERTAKE UNITED STATED AS THE LARGEST AVIATION MARKET AND INDIA WILL BECOME THE THIRD LARGEST AVIATION MARKET IN AROUND 2024 AFTER UNITED STATES.
NOW WHILE THE SCENARIO OF INDIAN AVIATION MARKET IS GROWING GLOBALLY BUT ONE IMPORTANT QUESTION THAT WE WANT TO KNOW IS WHO IS THE BEST IN INDIA. SO WE HAVE DONE OUR RESEARCH AND HAVE COME OUT WITH THE ANSWER YOU WANT. WE HAVE DIVIDED OUR RESEARCH INTO DIFFERENT PARAMETERS AND THAT ARE

• COMPANY BACKGROUND
• MARKET SHARE AND FLEET SIZE
• TOP TICKETS COMPARISON
• CUSTOMER SUPPORT
• OUR FINAL VERDICT

COMPANY BACKGROUND

WHILE COMPANY BACKGROUND DOES NOT PLAY ANY SIGNIFICANT ROLE IN TERMS OF SERVICE BUT MANY FLYERS DO WANT A COMPANY WITH A GOOD BACKGROUND.

INDIGO

INDIGO IS A PRIVATE COMPANY FOUNDED IN 2006 BY RAHUL BHATIA AND RAKESH GANGWAL. THE HEADQUARTER OF INDIGO IS IN GURUGRAM, HARYANA. EARLIER COMPANY WAS PRIVATELY HELD BY THESE TWO BUT NOW IT IS A PUBLIC COMPANY AFTER ITS IPO IN 2015.

SPICE JET

WHILE THE ORIGINS OF SPICE JET CAN BE TRACED DOWN TO MARCH 1984 BUT IN REALITY IT STARTED ITS OPERATION IN MAY 2005. IT STARTED IT OPERATION WHEN ENTREPRENEUR AJAY SINGH ACQUIRED IT AND NAMED IT SPICE JET. HEADQUARTER OF SPICE JET IS ALSO IN GURUGRAM, HARYANA. SPICE JET IS A PUBLICLY TRADED COMPANY.

MARKET SHARE AND FLEET SIZE

INDIGO

THEY ARE THE LARGEST IN TERMS OF MARKET SHARE AND FLEET SIZE IN INDIA. ACCORDING TO REPORT OF INDIAN AVIATION AUTHORITY, THEY HAD A FLEET SIZE OF 261 AND A MARKET SHARE OF 48%.
INDIGO FLIES TO AROUND 87 DESTINATIONS. IT OPERATES IN 63 DOMESTIC LOCATION AND 24 INTERNATIONAL LOCATIONS AND IS ALSO THE 7TH LARGEST CARRIER IN ASIA.

SPICE JET

THE SECOND LARGEST IN TERMS OF PASSENGER IS SPICE JET. SPICE JET HAS A TOTAL MARKET SHARE OF AROUND 13.8% ACCORDING TO THE REPORT OF INDIAN AVIATION AUTHORITY. SPICE JET HAS A TOTAL FLEET SIXE OF 117 AIRCRAFT, THEY FLY TO OVER 64 DESTINATIONS 54 DOMESTIC AND 10 INTERNATIONAL LOCATIONS.

TOP TICKETS COMPARISON OF INDIGO AND SPICE JET

WHILE WE COVERED 3 MAIN DESTINATIONS AND I GOT SOME PRETTY AMAZING RESULT. WE COMPARED TICKET PRICES OF 2 BUSY INDIAN DESTINATION AND 1 INTERNATIONAL ONE.
I KEPT THE FILTERS SAME FOR BOTH THE WEBSITE AND WAS BROWSING IN INCOGNITO MODE. ALSO, I SET THE DATE AS 1 JUNE 2020 FOR ALL TICKETS

DELHI TO BOMABY AIR TICKET

INDIGO

INDIGO BEING THE LARGEST AIR CARRIER WAS OFFERING MANY FLIGHTS FROM DELHI TO BOMBAY. BUT AS I HAVE TO SELECT A FLIGHT WITH SIMILAR TIMINGS AS OF SPICE JET I CHOOSE A 8.30 AM FLIGHT.
TICKET PRICE FOR DELHI TO BOMBAY FLIGHT ON JUNE 1 2020 WAS 2500 RUPEES.

SPICE JET

SPICE JET HAD FEWER FLIGHT OPTIONS THAN WHAT INDIGO WAS GIVING. WHEN I CHOOSE FLIGHT TIMIMG OF 8.30 AM I GOT A TICKET FROM DELHI TO BOMBAY.
THE TICKET PRICE OG DELHI TO BOMBAY ON SPICE JET WAS 3025 RUPEES ON JUNE 1 2020.

YES IT WAS 500 RUPEES COSTLY THEN WHAT INDIGO WAS OFFERING.

CHENNAI TO BENGALURU AIR TICKET

WHILE FIRST ANSWER WAS PRETTY AMAZING BUT ONE TICKET PRICE CANNOT DECIDE THE RESULT SO WE CHECKED ANOTHER BUSY ROUTE.

INDIGO

WE AGAIN RAN A TEST THIS TIME FROM CHENNAI TO BENGALURU. WE CHOOSE TIMING OF 9.10 AM.
THE AIR TICKET PRICE OF INDIGO FROM CHENNAI TO BENGALURU WAS 1438 RUPEES.

SPICE JET

SO HERE WE GAVE ANOTHER CHANCE TO SPICE JET AND IT DIDN’T DISAPPOINT US.
THE AIR TICKET PRICE OF CHENNAI TO BENGALURU ON SPICE JET WAS 1298 RUPEES.
THOUGH IT IS JUST A DIFFERENCE OF 150 RUPEES BUT AT LEAST IN THIS TICKET SPICE JET WAS THE ONE WHICH HAD A LOWER PRICE.

DELHI TO DUBAI TICKET

SO NOW LETS FLY TO SOME INTERNATIONAL DESTINATION AND WHAT CAN BE BETTER THAN DUBAI. SO AGAIN I RAN A CHECK FOR PRICES.
HERE WAS LOOKING FOR A DIRECT FLIGHT RATHER THAN A CONNECTING ONE SO I FOUND DIRECT FLIGHTS ON BOTH WEBSITES AND THE RESULTS ARE.

INDIGO

INDIGO FLIGHT PRICES HERE ALSO WERE PRETTY CHEAP.
AIR TICKET OF DELHI TO DUBAI ON INDIGO IS 9,496 RUPEES.
THIS IS A VERY FAIR PRICE AS I CHECKED ON OTHER CARRIERS ALSO THEY WERE GIVING TICKETS ON VERY HIGH PRICE.

SPICE JET

DELHI TO DUBAI DIRECT FLIGHT WAS AVAILABLE ON SPICE JET.
AIR TICKET FROM DELHI TO DUBAI ON SPICE JET WAS 14000 RUPEES.
YES, 4500 RUPEES EXTRA THEN SPICE JET. I WAS PRETTY SHOCKED TO SEE THIS PRICE JUMP.

OUR DETAIL ANALYSIS

THIS GRAPH CLEARLY SHOWS HOW THESE RED LINES OF SPICE JET ARE REACHING NEW HEIGHTS IN TERMS OF PRICE.

WHY SPICE JET PRICE ARE SO HIGH?

IT WAS PRETTY CLEAR THAT SPICE JET PRICES ARE HIGH, BUT WHAT COULD BE THE REASON. 42 AIRCRAFTS OF SPICE JET ARE GROUNDED ,THESE 42 AIRCRAFTS ARE BOIENF 737 MAX WHICH WERE BANNED BY IATA AS THEY WERE NOT FIT FOR FLYING ALL OVER THE WORLD. HENCE SPICE JET IS WORKING WITH ONLY 60% OF THEIR FLEET.

CUSTOMER SUPPORT

WHILE I TRIED TO LOOK ON THE COMPANY’S WEBSITE FOR ANY TYPE SUPPORT TO THEIR CUSTOMERS.
IN INDIGO’S WEBSITE THE CUSTOMER SUPPORT NO. WAS READILY AVAILABLE AND WAS JUST A CLICK AWAY.

I TRIED TO FIND THE CUSTOMER SUPPORT NO IN SPICE JET WEBSITE AND I COULDN’T FIND ANY. ONLY A LIST OF LOCATIONS WAS GIVEN WITHOUT THEIR CONTACT INFORMATION.

PEOPLE’S REVEW

WELL, I TRIED TO LOOK FOR THESE AIRLINES REVIEW ON SOME POPULAR FORMS AND COULD NOT GET MANY ANSWERS ONLY FEW OF THOSE WERE RELEVANT AND THEY TALKED ABOUT HOW ONTIME INDIGO WAS.

FINAL VERDICT

SO AFTER COMPARING ALL THE ABOVE DATA AND REVIEWING THE PRICES WE HAVE GIVEN INDIGO AND VISTARA RATING

INDIGO RATING
3.8/5

SPICE JET RATING

3.4/5

SO HENCE, INDIGO IS THE BEST AIR CARRIER. NOT ONLY INDIGO HAS BEST ON TIME PERFORMENCE BUT ALSO IS PRETTY CHEAP.
NOW IT IS VERY CLEAR THAT WHY INDIGO IS INDIA’S FAVOURITE AIR CARRIER.

SOME COMMON FAQ’S

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