“Kindness is more powerful than compulsion.” – Charles Schwab

Believe it or not Compassion matters in business. When you have a connection with a firm/employee then you are more likely to forgive an error for example. Yes, it matters most when you have a connection with a client, employee or vendor partner. Ultimately, firms that develop strong relationships with client will have long lasting revenue.

How do you apply compassion?

• Be there for your junior team members – compassion matters the most when they are moving up the ladder.
• Remember compassion creates a healthy business ecosystem. Employees do their best when they feel safe and understood.
• Let your employees know you care. You can do this by sharing your values with the team and ensure your mission statement is aligned with all your values.

Keep in mind that this value benefits the business ecosystem. Let the employee do what they do best with the understanding that they are supported and trusted.