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Troubleshooting SCCM 0x80246002 Error When Downloading 3rd Party Updates from SCUP

Troubleshooting SCCM 0x80246002 Error When Downloading 3rd Party Updates from SCUP. Failed to download updates to the WUAgent datastore. Error = 0x80246002. This problem may appear with 3rd party updates from SCUP.

The first log to look at is wuahandler.log, you can see this error:

Failed to download updates to the WUAgent datastore. Error = 0x80246002.

0x80246002 refers to A download manager operation that could not be completed because the file digest was not recognized.

So the next step is to look at UpdatesHandler.log:

Failed to initiate install of WSUS updates, error = 0x80246002
Failed to start batch install through WSUS Install handler , error = 0x80246002

Next look at windowsupdate.log, which may have the same errors as above.

First try re-distribute the content to DP, delete the existing deployment, and re-create the deployment.

If the issue still persists try the next steps:

1. Open the SCUP console, go to Publications, and look at the folder that has 3rd party updates (like Java). Select the folder, click on Publish on the top;

2. During the publish option, select the following Sign All, click Next, Next, and Close. Check SCUP.log for any errors;

3. Go back to the SCCM console, perform software update synchronization, and check wsyncmgr.log;

4. After the synchronization success, re-download 3rd party updates to the package;

5. Delete the existing deployments because the client must re-download the new package that you download now. Else client will follow the old content that was stored in ccmcache and it will keep failing;

6. After you delete and re-create the deployments, initiate the machine policy (using client notification for clients) to download the new policy;

7. Log in to one of the problematic clients, open the Software Center, and install the updates manually. Check logs (wuahandler.log, updatesdeployment.log, updatehanlder.log, windowsupdate.log).

NOTE: After all these steps the issue with 3rd party updates must disappear.



This post first appeared on Microsoft, IT, System Center, Infrastructure, please read the originial post: here

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Troubleshooting SCCM 0x80246002 Error When Downloading 3rd Party Updates from SCUP

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