Thomas Müller for the first time in Germany's first eleven everyone had their opinion about him and thought what a slim, lanky player who looks like a kid can do at this level, But once he started playing everybody was awestruck by his performance. The point is that the appearance makes a lot of difference when people see things for the first time.
Remember to make your email effective, short and concise, the only way is by formatting it right. You can also define stationary for regular emails, this will bring uniformity and better control on the Communication from your team. This is even more important when your troubleshooting and sending an explanation email for an error, or, may be a suggestion. Information bucketed in right heads will help you explain your situation better and the reader will understand your point clearly.
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