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Feazel Earns Women’s Choice Award® for Providing Outstanding Customer Experience

women's choice awardCompany Receives the Highest Honor Set By Women for the Third Year in a Row.

August 5, 2016 – As the leading advocacy for female consumers, WomenCertified® is delighted to honor Feazel with the Women’s Choice Award® based on extraordinary recommendations from their female customers in a customer satisfaction survey conducted by WomenCertified Inc. using the company’s customer database. Feazel, which provides roofing and home improvement related products and services, received excellent survey scores in several areas including the overall sales experience where 9 out of 10 of their female customers reported that they would highly recommend Feazel to friends and family.

“We take our customer service experience very seriously – it is an integral part of our business and one of the ways we stand apart from the competition. It is the way we choose to respond to our customer’s needs and concerns. At Feazel, we don’t pretend that we never make mistakes. Instead we promise to always make it right, no matter the situation.”

Female consumers represent a driving economic powerhouse, controlling 65%, or approximately $20 trillion annually, in global spending and more than 80% of US spending, according to the Harvard Business Review and the Continuum’s Women and Children Research Group. Coupling that with a recent Nielsen report on global trust in advertising, which stated that 92% of consumers trust recommendations from people they know over any other form of advertising, reveals the significance of being an America’s Most Recommended brand by women.

The Women’s Choice Award has set the standard for helping women make smarter choices by identifying the brands most recommended and trusted by women. Feazel is a brand that delivers a customer experience worthy of her recommendation.

Passi commented on how the Women’s Choice Award serves as a competitive differentiator in today’s cluttered marketplace by explaining, “When a woman is willing to recommend a brand or service to others, it means that business has earned her loyalty. Those are the businesses we wish to recognize for their efforts and commitment to the number one consumer – women. We are proud of Feazel for providing a remarkable roofing experience and for creating a service experience that is exceptional for both women and men alike.”

ABOUT FEAZEL:

Founded in 1988 in central Ohio, Feazel specializes in residential, commercial and multi-family building exteriors, offering high-value solutions for roofing, windows, siding, gutters, chimneys, skylights, insulation and more. Maintaining an honorable reputation for quality, integrity and
innovation, Feazel provides clients with a 100% satisfaction guarantee. The company has offices in Columbus, Cleveland and Cincinnati.

ABOUT WOMEN’S CHOICE AWARD:

The Women’s Choice Award sets the standard for helping women to make smarter purchasing choices. The company and its awards identify the brands, products and services that are most recommended and trusted by women. Additionally, they recognize those that deliver a recommendation-worthy customer experience. Awards are based on surveys of thousands of women, as well as research conducted in partnership with the Wharton School of the University of Pennsylvania. As the leading advocate for female consumers, WomenCertified Inc., home of the Women’s Choice Award, created the first national award based on the ratings and preferences of women.

Read Feazel Earns Women’s Choice Award® for Providing Outstanding Customer Experience on Columbus Chamber of Commerce.



This post first appeared on Columbus Chamber Of Commerce | Columbus Small Busi, please read the originial post: here

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Feazel Earns Women’s Choice Award® for Providing Outstanding Customer Experience

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