The water regulator for England and Wales is to investigate why thousands of homes suffered water shortages in the wake of the recent cold weather.

Homes and businesses faced days without running water after pipes burst during a thaw which followed freezing weather conditions.


Ofwat will look at how prepared water firms were and what support they subsequently offered customers.


It said at the time that companies had "fallen well short".


Some water companies handed out bottled water as some households were without a mains supply for three days.





BBC     News.