How to Use AI to Optimize Customer Relationships Written by Venkata Mudumbai April 2024 In response to evolving customer expectations and increasing competition, it’s essential for financial services organizations to adopt a modern, customer-centric approach to service. Customer relationship management (CRM) systems help organize and automate tasks such as account, contact, opportunity, contract and order […]
This post first appeared on Global Banking And Finance Review Magazine – Fin, please read the originial post: here
