Instructions (How to capture logs)
- Download the Windows Debugging Tools by navigating to the following Microsoft website: https://docs.microsoft.com/en-us/windows-hardware/drivers/debugger/debugger-download-tools.
- After the download is finished, install the Windows Debugging tool.
- Once the installation is finished, select Start > Run from the menu.
- Enter the following command into the “Run” area exactly as it is shown, then press the Enter key:
Note : It is possible that the process will go more smoothly if you copy the complete command and then paste it into the Run field. Additionally, this is done with the assumption that the Windows Debugger was installed in the standard location.
- After you have entered the command, check that it confirms that “WinDbg was successfully installed as the default postmortem debugger.”
- Now, let’s attempt to replicate the problem.
- The window for the debugger will appear whenever there is a crash.
- In the “Command” window that just appeared, I would like you to type the following:.dump /ma c:\crash.dmp
