About Asiana Airlines
Asiana Airlines, as a South Korean air carrier, has its headquarters based in Seoul. This premier airline has been a member of the Star Alliance since the year 2003 and accounts for a large percentage of South Korea’s domestic and international aviation market. The network of Asiana Airlines covers 90 international routes across Oceania, North America, Europe, and Asia. The international hub of Asiana Airlines is traced to Incheon International Airport in Seoul. Also, its domestic hubs are located in Seoul’s Gimpo International Airport and Busan’s Gimhae International Airport. The Kumho International Group established the airline on 17th February 1988 as Seoul Air International and it has been operating since December 1988. Asiana Club is the frequent flyer loyalty program of Asiana Airlines.

Asiana Airlines Information
Full Name:  Asiana Airlines Inc.
Founded:  17 February 1988
IATA Code:  OZ
ICAO Code:  AAR
Alliance:  Star Alliance
Destinations:  90
Fleet size:  78
Headquarters:  Osoe-dong, Gangseo-gu, Seoul, South Korea
Hub:  Seoul–Gimpo | Seoul–Incheon
Website:  www.flyasiana.com

Asiana Airlines UK Contact Details

Asiana Airlines UK Contact
Asiana Airlines Reservations Desk Phone	+44-845-602-9900
Asiana Airlines Helpline London	+44-207-340-1630
London Heathrow Airport Sales Consultant	+44-208-976-7862

FAX: 44-208-976-7866

Asiana Airlines Official Website

Asiana Airlines Heathrow Airport Office

Address: Room Lo.0137, terminal2, the Queens Terminal, London Heathrow Airport Hounslow TW6 1EW

Asiana Airlines London Office

Address: Asiana airlines Inc. The second floor south, 1-11 Carteret street, London, SW1H 9DJ

Asiana Airlines Check-In Information

When you are booked on an Asiana Airlines international flight, the general recommendation is to arrive at the airport at least 2 hours before flight departure. Access the Asiana Airlines online check-in service that opens 48 hours before flight departure and receive your mobile boarding pass. By applying for the Auto Check-In service, your check-in ensues automatically 24 hours before departure time. The London Heathrow Airport operates self-check-in kiosks that become functional 60 hours before scheduled departure. If you are checking in at the airport check-in counter, you have to furnish your travel documents to be allotted a seat. Proceed to check in your baggage and pass through the security checkpoint to board your flight. Make sure you adhere to the check-in and boarding timelines, depending on the departure airport, to avoid any hassles.

Asiana Airlines Seat Selection

Asiana Airlines offers the advanced seat selection service. The airline charges for booking Preferred Seats, including Front Zone seats, Duo seats, Extra Legroom seats, and Economy Smartium seats. Visit the Asiana Airlines website to reserve your seat. Go to the “Find My Trip” tab and enter your flight details to view your booking. Next, go to the “Seat Selection” tab to check the Seat Map and book your seat. The system will prompt you about the seat cost and you have to make the payment to confirm your seat. Passengers can also contact the airline support desk to book their seats. You can reserve your seat among the available ones at no cost at the time of check-in.

Asiana Airlines Manage My Booking

Flyers can access the “My Booking” link, click here, to manage their Asiana Airlines UK flight reservations online. You can manage your booking online via the Asiana Airlines website or mobile app. Start by entering your login details to sign in to your account and book your travel extras. The Asiana Airlines Manage My Booking portal is equipped to allow customers to check their travel itinerary, reserve or change their seat assignments, book inflight meals, modify their reservations, upgrade their travel class, and update their contact information. Passengers can also check in online, purchase extra baggage, and print their boarding pass through this online facility. In case you want to manage your booking offline, you should contact the Asiana Airlines Contact Centre and request any flight services.

Asiana Airlines Flight Cancellations

Notwithstanding that you hold an Asiana Airlines refundable or non-refundable ticket, you are entitled to a full refund in cases where you cancel your reservation within 24 hours of the ticket purchase and the flight departure is at least 7 days away. With a refundable ticket, you can cancel your reservation up to 3 hours before scheduled departure to be eligible for a full refund. Travelers cannot claim a refund after the 24-hour window expiry if they have a non-refundable ticket. The airline issues vouchers redeemable for future travel with Asiana Airlines to passengers with non-refundable tickets. The travel vouchers have 1-year validity from the date of issue. You can cancel your Asiana Airlines booking online via the “Find My Trip” tab on the home page. Only enter the mandatory details and tap the “Cancel Booking” tab for flight cancellation.

Asiana Airlines Refund Policy

Asiana Airlines offers a full refund if you cancel your flight booking within 24 hours of confirming your booking. After the 24-hour deadline, the fare conditions apply for refund entitlements. Passengers with refundable tickets can claim a full refund if they cancel their reservation at least 3 hours before flight departure. Asiana Airlines reserves the right to issue refunds in the original form of payment. Refunds are offered on the unused portion of the ticket. You can submit your refund request online via the Asiana Airlines Manage Booking facility. First, enter your “Booking Reference Number” and “Last Name” on the platform to check your booking. You then have to select the booking and tap the corresponding “Cancel Flight” option to claim a refund. Asiana Airlines processes refund requests within 7 to 20 working days after refund application submission.

Asiana Airlines Flight Change Policy

Asiana Airlines permits travelers to change their flight reservations. They can choose to modify their itinerary, fare, operating airline, and ticket validity period. If you are booked on an Asiana Airlines international flight, you are advised to contact the point of purchase to initiate any flight changes as rules vary based on fare conditions and point of purchase. The airline requires 2-3 days to process flight changes for confirmation from the point of purchase and fare calculation. In case you can make changes to your reservation, you have to pay the fare difference, applicable taxes, and other fees as per your fare rules. It is possible to make changes to your Asiana Airlines flight tickets via online and offline methods. Go to the “Manage Booking” platform to make any online flight changes and contact the airline support desk number for modifying reservations offline.

Baggage Allowance

Depending on your travel class and route, your Asiana Airlines baggage allowance varies. On Asiana Airlines flights, Business Class passengers and Economy Class travelers can bring up to 2 items of carry-on baggage and 1 item of carry-on baggage, respectively. The maximum weight of each item of cabin baggage should not exceed 10 kg or 22 pounds. You can also bring 1 personal item (including a handbag, a laptop bag, or a briefcase), in addition to your carry-on baggage allowance. Carry-on baggage is stored in the overhead bin or the seat in front of you for the flight duration. You may have to check in your carry-on baggage due to space constraints on flights in some cases.

Where checked baggage for UK-bound Asiana Airlines flights is concerned, Business Class ticketholders can take up to 2 items of checked baggage, with each item of checked baggage not weighing more than 32 kg or 70 pounds. If you are traveling on Economy fares, 1 item of checked baggage up to 23 kg is permissible.

Asiana Airlines opening hours
Monday	09:00 – 17:00
Tuesday	09:00 – 17:00
Wednesday	09:00 – 17:00
Thursday	09:00 – 17:00
Friday	09:00 – 17:00
Saturday	Closed
Sunday	Closed

Disclaimer
Connectdesk.co.uk provides Asiana Airlines related details but the Popup-listed Helpline is our help & sales team. Connectdesk.co.uk is not any airline or travel agent. We help customers to make new bookings or edit bookings. We levy a service fee after getting customer approval.

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