Avianca merged with TACA Airlines in the year 2009 to create AviancaTaca Holdings. Avianca TACA Holdings S.A. was renamed Avianca Holdings S.A. on 21st March 2013. The headquarters of Avianca are traceable to Bogota DC and its main hub is located El Dorado International Airport. Avianca flies to more than 185 destinations as well as 25 countries – including India, Spain, the USA, the United Kingdom, among others. LifeMiles is the frequent flyer loyalty program for Avianca’s loyal clients.

Avianca Airlines Information
Full Name:  Avianca S.A.
Founded:  1919
IATA Code:  AV
ICAO Code:  AVA
Alliance:  Star Alliance
Destinations:  60
Fleet size:  118
Headquarters:  Registered office: Barranquilla, Colombia | Corporate headquarters: Bogotá, Colombia
Hub:  Bogotá
Website:  avianca.com

Avianca UK Contact Details

The Avianca London Heathrow Airport Contact Centre number is +442089767846. Get in touch with the Avianca team to book your Flight tickets to and from the United Kingdom. You can choose among a range of fares when traveling with Avianca, including XS (Best Price), S (Simple and Light), M (More Baggage), L (Flexibility), and XXL (Business Class). The XS cabin is perfect if you prefer traveling only with the essentials. The S Class is designed for those who want to travel light. Choose the M Class if you are looking for more baggage allowance. The L Class offers greater flexibility when it comes to baggage allowance and flight changes. The XXL Class is tailored for those who love to travel in luxurious comfort.

Avianca Airline UK Address: 36, Kennington Road London SE1 7BL

Avianca Seat Selection

Your travel fare determines your choice of seat onboard Avianca flights. You have an array of seat options to take your pick from on Avianca flights: Economy seats, Premium seats, and Premium Plus seats. Although Avianca provides seats free of cost, you can reserve them by paying a fee. Avianca allows passengers to choose their seats at the time of booking and after booking until the boarding deadline. If any passenger does not choose their seat until the boarding deadline, Avianca will assign them a seat randomly as per availability. You can select your seats on Avianca flights by accessing its “Manage My Booking” platform. Once you sign in, you can access the Seat map and choose among the available seats, depending on your fare.

Avianca Check-In Information

There are various ways of checking in to your Avianca flight. You can check in online via the website or Avianca app, at the airport check-in counters, and through the airport kiosks. If you traveling to and from the United Kingdom onboard Avianca flights, you can start checking in online to your flight from 48 hours before flight departure. As part of the Avianca online check-in process, you will receive your boarding pass on your mobile phone, which means you do not need to print it. It is also recommended that you reach the airport 3 hours before your flight when you are boarding Avianca international flights. The Avianca airport check-in counter closes 60 minutes before flight departure in case of international flights while the boarding gate closes 15 minutes before departure time for all flights.

Avianca Manage My Booking

Flyers find the need to modify their bookings due to various reasons. Avianca permits passengers to manage their bookings as per their convenience. The Avianca Manage My Booking service allows passengers to perform many tasks. These include selecting seats (middle, aisle, and window ones), purchasing extra baggage, upgrading to Business Class, viewing their itinerary, changing flights, and requesting special services. To manage your Avianca booking online, you have to access the “Manage Booking” platform on the website and sign in with the mandatory login credentials. You can manage your Avianca booking offline by contacting the Avianca Customer Services Desk. Simply discuss the changes to be made in your booking with the Avianca team and they will do the needful. You will also receive a confirmation email regarding the flight changes thereafter.

Avianca Flight Cancellations

Depending on your travel fare, the Avianca flight cancellation policy applies. If you cancel your Avianca reservation within 24 hours of booking your flight and the flight departure time is 7 days away, you are entitled to a full refund irrespective of your travel class. For Avianca flight cancellations after the 24-hour grace period, cancellation fees apply; the cancellation fee amount depends on your fare type. Among your options when it comes to canceling your Avianca flight are online and offline methods. Go to the Manage My Booking platform on the airline web portal to cancel your flight online and submit your refund request. Another option includes contacting the Avianca Customer Care team to cancel your Avianca reservation offline. In cases where Avianca cancels your flight because of extraordinary circumstances, you will be refunded the entire ticket amount.

Avianca Refunds

Upon canceling your Avianca booking, you can apply for a refund. The refund amount will be based on your travel class. Passengers who cancel their Avianca reservation within 24 hours of the booking time and when the scheduled departure is 7 days away will receive a full refund. Avianca reserves the right to initiate refunds in the same payment mode and you can expect your refund within 30 days from submitting your refund application. Travelers can submit their refund requests via online and offline methods. Access the Avianca website to apply for a refund online. Another alternative to claim your refund is via the Avianca Contact Center. Only give all details about your flight to the airline representatives, after which they will process your refund request.

Avianca Flight Changes

Passengers change their travel plans because of various reasons. If you are booked on an Avianca flight, you can change the date and time of your flight before scheduled departure. Note that Avianca charges travelers for flight changes as per their travel class. Go to the “Manage My Booking” tab on the Avianca website to make the desired flight changes online. Select the “Check and Change your Flight” option and provide all the mandatory information. Go on to choose the relevant flight and select the new date and time of the new flight. After confirming your flight selection, you have to pay any applicable charges. The new flight details are then delivered to your email address for your reference. Where flight changes are concerned, Avianca charges flight change fees as per your travel cabin, difference in fares if the new fare is costlier, and applicable taxes.

Avianca Baggage Allowance

Your travel fare determines your cabin and checked baggage allowance onboard Avianca flights.

The Carry-on baggage allowance for all travel classes for UK-bound flights includes 1 bag up to 10 kg or 22 pounds and 1 personal item. While XS Class passengers have to pay cabin baggage fees, they are allowed to bring 1 personal item free of cost. All other fares include 1 cabin baggage and 1 personal item free of cost. When it comes to checked baggage allowance, XS and S cabin passengers have to pay for checked baggage. M and L Class travelers can carry up to 1 item of checked baggage not weighing more than 23 kg or 50 pounds at no cost. XXL fares allow passengers to bring 2 items of free checked baggage; the maximum combined weight of both bags is fixed at 32 kg or 70 pounds.

Important Links

Avianca Airlines Manage My Booking

Avianca Airlines online check in

Avianca Airlines Official Website UK

Disclaimer
Connectdesk.co.uk provide Avianca and the Popup-listed numbers are our customer support contact numbers. Connectdesk.co.uk is not any airline or travel agent. We help customers to make new bookings or edit bookings. We levy a service fee after getting customer approval.

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