SunExpress was founded in the year 1989 as a joint venture between Turkey-based Turkish Airlines and Germany-based Lufthansa. And its inaugural flight dates back to the year 1990. This Turkish-German air carrier has its main headquarters located in Antalya in Turkey. Its second headquarters is traced to Gateway Gardens in Frankfurt am Main. Also, one of its main hubs is situated in Izmir Adnan Menderes Airport, which is along the Aegean coast of Turkey. In addition to several destinations in Turkey, Sunexpress provides scheduled charter and passenger connecting flights from Europe to various Anatolian cities. The fleet of SunExpress includes Airbus (A320) and Boeing (737) aircraft.
SunExpress Contact Details
The SunExpress UK contact number is +442045780821. You can get in touch with the airline team for check-in information and other travel-linked queries. SunExpress allows passengers to both check-in online and check-in at the airport. For international flights from Turkey to the United Kingdom, you can start checking in online 36 hours before flight departure. As part of the SunExpress online check-in service, you can book your seat, add extra baggage, and avail other extras.
In case you are checking in at the airport, you can do so from 3 hours up to 1 hour before departure time. Also, at the security point, passengers with laptops and tablets have to remove them from their bags for separate screening in the given trays. Furthermore, you have to show your boarding pass and passport to the security personnel. Moreover, you are required to reach the boarding gate at least 45 minutes before scheduled departure.
Even if you are traveling with kids, you can contact the SunExpress team to know about its policies for the same. For passengers traveling with their families, the airline recommends opting for the “Best Family” offer, whereby you can enjoy savings up to 40% on select seats. The airline allows you to carry your child’s car seat with you; make sure the car seat has suitable child restraint system.
The airline representatives can also help you with information about its “Unaccompanied Minor (UM) Service”. This airline service is available for children between the ages of 5 years and 12 years. To book this SunExpress service, you must inform the airline authorities at least 48 hours before scheduled departure. As part of this SunExpress service, the airline staff accompanies the child from the check-in desk through the customs desk and security checkpoints and onto the aircraft. The child is also given a UM chest bag containing the important travel documents to hang around their neck. The airline personnel also offer refreshments to the child onboard the aircraft. And at the arrival airport, the SunExpress staff hands over the child to the ground staff, who delivers them to the designated person.
To know more about the SunExpress policy for pregnant passengers, you can also contact the airline customer relations desk. The airline permits pregnant women to travel up to the 36th week in case of single pregnancy and the 32nd week in case of multiple pregnancy without submitting any medical certificate. Expectant mothers will not be allowed onboard SunExpress flights at a later point.
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