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Smoking near Apple Computers may void warranty


The Consumerist has reported that two separate readers have sent in accounts of being refused Computer repair service due to the presence of damage related to smoking. The readers were reportedly told that computers with evidence of smoke damage could not be worked on because Apple considers them to be health hazards, and to have workers repair the computer would be an OSHA violation.

Employees at one Apple store reportedly told a customer that her computer was "beyond economical repair due to tar from cigarette smoke."

Both customers sent letters directly to Steve Jobs' office and both were declined service even though they had active Applecare warranties. One reader received a response advising that "nicotine is on OSHA's list of hazardous substances and Apple would not require an employee to repair anything deemed hazardous to their health."

Apple has not officially responded to any inquiries about this policy and it is unclear if it is a blanket policy or if there is a workable threshold for the amount of smoke damage present.

There is no such thing as warranty voids by smoke.

However there are moisture detectors to detect if your device fell in water or something like that. If the sensors shown in the pictures are red, you may have water damage. I say may because the sensors can be tripped occasionally by high humidity or even just a small rain drop, so it’s possible the sensor is red but you don’t have any damage.

And if the sensor is red even if you didn't actually drop your phone in water or any other liquid, your warranty is void.


Source


This post first appeared on Fact Everything, please read the originial post: here

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Smoking near Apple Computers may void warranty

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