Small businesses and their livelihood need to be nurtured more than ever before. It’s time we take a good look at what happens when you leave a Negative Review. I often tell my kids that it’s ok to have ‘BIG FEELINGS’, it’s what you do about them that counts. This applies to adults too… and importantly, to anyone leaving a negative review online. I’ve done it before. Allowed my anger, disappointment, and frustration to travel through my fingers and into the worldwide web. Hoping to let a business know just how terribly they have inconvenienced me. But when you stop and think, it’s not all about me, is it? There are many others involved in this story. Here are a few things to consider before leaving a negative review Let’s say you frequent a business where you usually have great experiences, but suddenly have a poor experience and you need to tell someone. Before you leave a review about the bad service ask yourself these 3 things: Have you left a positive review in the past? Is it fair to leave a negative review based on that one poor experience if you haven’t left reviews of any of the positive […]

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