CRM is one of the most invaluable tools for any Business. Not only does it increase sales efficiency but it improves forecast accuracy. 37% of businesses with 100 employees said they were very satisfied with their CRM app. 33% said they were somewhat satisfied.
35% of users in large companies with over 500 employees said they were very satisfied with Crms. The best CRMs for 2019 have helped companies automate marketing, sales, and access business information.
Thanks to AI technology, the best CRMs for small business have predictive analytics. These algorithms help to identify new business opportunities. Want to invest in a CRM software for your business but are still on the fence?
This article lists the 5 best CRMs for your small business in 2019.
1. Salesforce CRM
If you are looking for a big jump in sales and revenue, then Salesforce CRM is the application for you. Small businesses can invest in Salesforce Essentials. As the latest product, you can capture and view all your customers’ information from one place. The application can pull data from a calendar, email, and support channel.
Another amazing feature from Salesforce is Salesforce Einstein. This application allows small business to build AI in the sales process. As such, the CRM application will capture data automatically and provide useful insights. They include:
- Next steps
- Top leads
- Suggested actions
With Salesforce, you can also automate your CPQ process and shorten sales cycles.
2. Hubspot CRM
Hubspot CRM can help you organize customer data, track and nurture leads. With Hubspot CRM, you can forget about cluttered inboxes and messy spreadsheets. Why?
As one of the best CRMs for business, it can automate tasks for your sales teams. As such, it shortens the sales cycle and helps to speed up your sales team.
You may be wondering which CRM is the best for your small business – HubSpot vs Salesforce? Well, while Salesforce has the market share, Hubspot CRM is free forever.
3. Agile CRM
Powerful and intuitive, the Agile CRM automates all your sales under one platform. This prevents data leaks. The CRM also comes with modern integrations making it easy for you to implement.
Agile CRM has a Cloud-based SaaS service. It is mobile ready, and easy to use. Now, you can supercharge your sales and marketing.
4. Freshsales CRM
With built-in AI-based lead scoring, you can know which sales lead is hot. Not only that. You can prioritize follow-ups with useful insights. Freshsales CRM offers a 360-degree customer view. From the dashboard, you can access customer social profiles, and identify useful touchpoints.
Group your sales team and focus on areas where there is a potential of closing more deals. Thanks to the auto lead assignment, leads are assigned automatically.
5. Zoho CRM
Zoho was founded in 1996 and since then, the company has been developing accounting apps and now a CRM app. With Zoho CRM, you can connect with prospects and customers, real time. You can view emails from the Zoho SalesInbox, and contact customers with a single click. Also, you can capture leads from social media.
Zoho CRM comes with Zia, an AI bot that offers predictions on conversions, deals, and any anomalies. The AI bot can also automate recurring task speeding up the sales cycle.
Best CRMs for Small Businesses
To stay ahead of your competition, small businesses need to invest in the best CRMs. By investing in the best CRMs for 2019, you get to shorten your sales cycle, and access useful insights. Not only that, you can AI in your sales process and connect with prospects in real time.
Looking for tips on the best CRMs for small business? Check out our blog.
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