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The audio sector is well-known for JBL, and music enthusiasts enjoy its headphones. Nonetheless, JBL headphones could occasionally experience issues just like any other electronic equipment. The JBL headphones not turning off is one such issue. This problem might be annoying, especially if you need to rapidly turn off your headphones in a hurry. Thankfully, there are various solutions to this issue. We’ll talk about some of the best answers to this problem in this article to assist you in finding a solution. Why Won’t JBL Headphones Turn Off? One of the main causes of JBL headphones not turning off is a software flaw or problem. This problem appears after USB-connected headphones are paired with a Laptop. You must reset the headphones, reconnect them to a PC once more, then attempt to turn them off in order to fix the issue. JBL headphones occasionally mix up the chorded and unchorded modes, which prevents the headphones from turning off. This occurs if you switch on your headphones when they are in the chorded mode but turn them off while they are in the un-chorded mode. Use the same mode while turning it off and on to resolve this. If there is a hardware problem, the headphones won’t switch off. If you recently dropped the headphones, they might be broken. Unfortunately, there is nothing you can do if the issue is hardware-related. It must be sent for repair. How To Fix JBL Headphone That Won’t Turn Off? Step 1: Un-Pair The Headphones If the JBL headphones are still connected to another device, they occasionally won’t disconnect. Pause the song, exit the music program, then try to turn off the headphones to resolve this. If it still doesn’t work, you must first unpair the headphones before turning them off. You can un-pair JBL headphones from your device in different ways: Turn off Bluetooth on your device – Go to Settings on your phone, select Bluetooth, and select Disable. Use the “Search” button to look for “Bluetooth,” select the Bluetooth Settings, then off Bluetooth if the headphones are connected to a PC. The headphones will immediately unpair and go into paired mode if you switch off Bluetooth on your device. Move away from your device – Move the headphones away from the linked device if you are unable to turn off Bluetooth on your device for some reason. Go away from the connected device by at least 15 meters because the Bluetooth range is only 30 feet (10 meters). The devices will automatically un-pair if the other device leaves the Bluetooth range of the headphones. The JBL App needs to be deleted from your phone as well. The software may obstruct the headphones’ ability to switch down and keep them from doing so. You can reinstall the program after the problem has been fixed. Remove the aux cord from the device if you are using the headphones in the chorded mode. Try to switch off the JBL headphones once they are in pairing mode and have been unpaired. Step 2: Factory Reset The JBL Headphones A factory reset would most likely resolve any software issues that prevent the JBL headphones from turning off. The factory reset will restore the headphones to their default settings and erase any settings that you may have previously selected or modified. You must manually connect the devices because it will also disconnect any already linked ones. To reset JBL headphones: Press and hold the “+” (Volume Up) and “–” (Volume Down) buttons at the same time. Release the buttons after 20 seconds. The headphones will disconnect from the paired device and enter pairing mode. When in pairing mode, JBL headphones have a flashing blue light. After you reset the JBL headphones press the power button and turn off the headphones. Step 3: Connect The Headphones to a PC JBL headphones have a fault that stops them from going off after being plugged into a computer. It’s not always the case, but it can. Fortunately, there is a quick cure. When you factory reset the JBL headphones, you must pair them with a PC to fix the issue. Here’s a step-by-step guide. Reset your JBL headphones by pressing and holding the “+” and “–” buttons at the same time. After the factory reset process is done, the JBL headphones will automatically enter pairing mode. When the JBL headphones are in paired mode (blue light flashing), plug the headphones into a PC (USB). Now, press the power button to turn off the headphones. You can also try unplugging the headphones from the PC immediately after plugging them, in and then turning them off. Step 4: Plug/Un-plug Trick The two tricks are nearly interchangeable. But, you must charge headphones rather than plug them into a computer. Here’s how to do it: Reset the JBL Headphones. After resetting, while the headphones are turned ON, connect them to a power source (charge them). 3 seconds after starting to charge the headphones, unplug the charger. If the JBL Headphones won’t turn off automatically, press the power button to turn them off. Step 5: Drain The Battery The last resort is to wait until the battery is at zero percent, at which point the headphones will shut off on their own. Try turning the headphones off after fully charging the headphones. Perhaps this resolves the problem. Nonetheless, it is advised to send the headphones in for repair if the problem continues. Instead, mail the headphones back and get new ones if the warranty is still in effect. JBL Headphones Will Now Turn Off Most of the time, our remedies will be successful, and the JBL headphones will turn off. If they don’t, you might be dealing with a hardware problem that is beyond your control. They must be sent for repair. You should always use an original cord to charge the headphones to avoid this from happening again. Moreover, avoiding often switching between headphone modes is advised. FAQs Why won’t my JBL headphones turn off? There are several reasons why your JBL headphones may not turn off, such as low battery level, software issues, or hardware problems. How do I check the battery level of my JBL headphones? Your JBL headphones’ battery life may be determined by turning them on and holding the power button down for 10 seconds. Your headphones’ LED light will blink a predetermined amount of times to show how much battery power is left. You can check the battery life of your headphones via your device’s Bluetooth settings as an other option. How do I charge my JBL headphones? With the included USB cord, you may use your JBL headphones to charge them by connecting them to a power source. How do I reset my JBL headphones? By turning on your JBL headphones and holding down the volume up and power buttons at the same time for 10 seconds, you may reset them. When the LED light on your headphones starts to flash, release the buttons. How do I update the firmware of my JBL headphones? By downloading the JBL app to your smartphone, launching it, and connecting your headphones to your phone, you can upgrade the firmware of your JBL headphones. Choose “Product Updates” under “Settings” after clicking on that item. To upgrade the firmware on your headphones, adhere to the on-screen instructions. What should I do if none of the above solutions work? If none of the suggestions above work, you can ask JBL customer service for help. Visit the JBL website, select “Support,” then choose your product and the problem you’re having before following the on-screen directions.