Marketers from all industries have always relied on outbound campaigns to reac… Read More
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Ai-powered Hippaa Chatbots For Healthcare Blog
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SmartBot360 was founded in 2014 (initially named SmartDocFinder) as a University of California, Riverside spin-off company. The technology behind SmartBot360 was developed inside and outside the university, by an interdisciplinary team of computer scientists, psychologists, and industry experts. The company has been funded by two technology commercialization grants by the National Science Foundation.
There has been great publicity recently on the capabilities of ChatGPT. It is considered the state-of-the-art in conversational AI, given its large training knowledge and its strong natural… Read More
You have decided it is time to embrace the AI revolution by building and deploying an AI chatbo… Read More
by Vagelis H.Building effective chatbots is challenging for several reasons. Chatbots must first understand the user’s information need, as expressed by one or more dialog utteran… Read More
Marketers from all industries have always relied on outbound campaigns to reach potential custome… Read More
by Vagelis H.In a previous article, we discussed how a chatbot can leverage a document collection to res… Read More
by Anthony Y. More and more healthcare businesses are taking advantage of digital services, but with so many new technologies out there, it is best to keep things simple while providing acce… Read More
by Vagelis H. 04/29/2021Provider time is a scarce resource. AI technology is well-positioned to automate some of the components of the provider-patient interaction, to make visits more effic… Read More
by Anthony Y. 04/22/2021Whether you own a small healthcare office or manage the customer experience in a large healthcare company, there are many ways to use an AI chatbot to accomplish busi… Read More
by Vagelis H. 03/29/2021OK, so you have trained your healthcare chatbot to help patients make appointments, book a COVID-19 test, check their symptoms, or recommend procedures. What&rs… Read More
by Vagelis H. 01/26/2021We live in the time of AI and expectations are high. I had several customers ask me about the extent of AI used by SmartBot360. A common question is if a chatbo… Read More
by Anthony Y. 01/04/2021Are you a healthcare professional looking for an easier way to engage with your patients? You may be interested in our AI healthcare chatbot – it’s one of… Read More
This article focuses on healthcare chatbots, so we will discuss how to make a HIPAA-compliant chatbot be GDPR-compliant as well. This is necessary if a healthcare entity plans to interact wi… Read More
by Vagelis H. 12/15/2020Anybody who has worked on creating chatbots for healthcare providers (or any other goal-oriented chatbot) soon realized that there is no magic AI. In commercial chatb… Read More
by Vagelis H. 12/02/2020As in-person contact has become increasingly hard with all the quarantine measures, patients turn to online options to get information on COVID-19, evaluate their sym… Read More
by Vagelis H. 11/13/2020A key promise of chatbots is their potential to increase patient engagement. This in turn can lead to better health outcomes, lower costs and more successful patient… Read More
by Anthony Y. 11/11/2020Chatbots are one of the more subtle technological marvels to have emerged from the digital revolution of the past two decades, and yet they are one of the more omnipr… Read More
by Anthony Y. 11/06/2020Having a chatbot on your website to engage new website visitors increases conversion rate by giving website visitors an easier way to get answers for their immediate… Read More
by Anthony Y. 10/30/2020With all the advancements in the field of healthcare that the technological revolution of the past two decades has brought, one of the more subtle yet potentially gam… Read More
by Vagelis H. 10/28/2020One of the most common questions I get from potential customers is how smart the chatbot is, or if it is able to respond to free text. In this article, I will explain… Read More
When it comes to health and wellness, the human touch is vital for its effectiveness. However, with the integration of technology and innovations that simplify medical functions, wouldn&rsqu… Read More
On Average, patients need to wait for 24 days before being able to schedule a first-time appointment with a physician. Booking an appointment is becoming a daunting task; this is a major fac… Read More
While working with many dentists and dental offices to build their chatbot strategy, one recurrent confusion and dilemma is the role of live chat vs. chatbots. A chatbot is an AI program tha… Read More
SmartBot360 has been offering healthcare chatbots for years. Chatbots have become popular due to their simplicity of use; users don’t have to wait on the line, install apps, or login t… Read More
Many healthcare providers compete for patients and employ extensive marketing strategies to achieve their goal. The goal typically is to convert someone to a customer, which usually means ma… Read More
While working with many healthcare companies to build their chatbot strategy, one recurrent confusion an… Read More
Digital marketers are used to defining conversion goals in Google Analytics or Facebook Pixel, and then optimize their marketing campaigns based on the achieved conversion statistics. In par… Read More
There is a lot of buzz around AI chatbots in the last few years, in most industries, but especially in h… Read More
At SmartBot360, we have been working with customers and partners building HIPAA-compliant chatbots for patient conversion and customer support. A typical application is hosting a chatbo… Read More
Many healthcare providers compete for patients and employ extensive marketing strategies to achieve their goal. The goal typically is to convert someone to a customer, which usually means ma… Read More
We have all heard how chatbots are powered by Artificial Intelligence (AI), but what exactly does this m… Read More
AI and chatbots have become very popular recently, and all companies want to jump on the AI boat, so the… Read More
We are bombarded by news articles on how artificial intelligence (AI) is advancing and machines are beco… Read More
Chatbots have become ubiquitous, largely due to the popularity of messaging platforms (Messenger, Whatsapp) and the advancements in artificial intelligence and deep learning.Chatbot companie… Read More
