2023-12-14 13:16
Times are changing, and staying connected with customers is crucial. Imagine being able to send important messages or promotions to your customers at just the right time, even when you&rsquo&hell…Read More
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What Is Sms Marketing Automation? Blog
mtalkz.com
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SMS marketing has been a very popular means of marketing for companies over the years. These services function by delivering business-related information that might be in the consumer’s interest using SMS. For example, these SMS includes brand promotion, offers, updates, notifications, alerts, marketing campaigns, etc.
2023-12-11 12:57
Responding to Google’s request, Apple announced the launch of Rich Communication Service (RCS) messages for iMessage. However, RCS service will be introduced in 2024, in an u… Read More
2023-12-07 10:12
Recently Meta launched a new feature for its platform: WhatsApp Flows —an innovative automation tool transforming communication for businesses. It can answer frequently asked ques… Read More
2023-11-30 12:48
How you come across in front of your customers really matters; when a customer reaches out to you, the way you greet them and welcome them to your business sets the tone of the conversation… Read More
2023-11-30 07:23
Email marketing is one of the most effective tools for driving high results for your marketing efforts. Email remains at the forefront despite the emergence of new communication channels due… Read More
2023-11-21 12:52
In politics, every vote counts, and communication is key. The tools at your disposal can make all the difference in the success of an election campaign. Two such powerful tools that have rev… Read More
2023-11-16 08:07
Did you know that 70% of people stop dealing with a business if their customer service isn’t up to par? Over 60% even switch to a different brand because of subpar customer service. Th… Read More
2023-10-31 12:15
The Indian insurance sector ranks as the 10th largest in the entire world, and it has been rapidly growing at a CAGR of 16%.
As demand rises, so does competition. Insurers must attract new c… Read More
2023-10-23 07:27
Meta is introducing a new feature on WhatsApp known as ‘Channels.’ This feature, set to be unveiled in over 150 countries, will give users the exclusive privilege of receiving th… Read More
2023-10-16 13:00
WhatsApp has become a popular way for people to connect, and more and more customers are using the platform to talk to businesses.
But what happens when your business is closed for the day o… Read More
2023-10-09 10:46
As a business owner, it is essential to effectively reach your customers and keep them informed about daily updates, new offerings, and even order-related information. To achieve this, embra… Read More
2023-10-05 09:34
Meta hosted the Meta Conversation 2023 event, where they introduced a set of exciting updates for WhatsApp Business API that will change how businesses interact with their customers.
In a bi… Read More
2023-09-21 10:28
OTP SMS services have become very popular among businesses in recent years. They’re now using them to boost the security of customer transactions.
93% of enterprises around the wo… Read More
2023-09-15 09:10
WhatsApp conversations are reaching every sector, and EdTech Industry is no exception. In order to perform better, and have a larger student base, EdTech industries can leverage the most pre… Read More
2023-09-08 10:37
In the dynamic landscape of business communication, embracing innovation is not just an option but a necessity. In 2023, as technology keeps evolving, it would be ideal to get a virtual numb… Read More
2023-08-25 07:42
In the world of WhatsApp Business, where conversations and business meet, we’ve witnessed an incredible journey. Businesses are embracing this platform to connect with customers, and t… Read More
2023-08-10 07:43
In the modern era, business communication has heavily relied on bulk sms marketing as a quick and efficient means of reaching customers and stakeholders.
However, as of August 1, 2023… Read More
2023-07-28 08:25
Good customer service is the cornerstone of successful relationships between businesses and their customers. As technology evolves and consumer expectations rise, businesses must continuousl… Read More
2023-07-18 13:26
The e-commerce industry is evolving expeditiously, and with it comes the need for innovative communication tools. With the advent of new features such as RCS (Rich Communication Services mes… Read More
2023-07-12 13:01
In the world of digital marketing, various channels like Facebook Messenger and Instagram have paved the way for reaching customers effectively. However, there’s one standout platform… Read More
2023-07-03 11:23
Are you struggling to reach potential customers who are hesitant to answer calls from unknown numbers?
In the challenging landscape of customer outreach, the obstacle of unidentified c… Read More
2023-06-23 07:14
In today’s fast-paced digital world, messaging has become integral to our daily communication. While traditional SMS has served us well for years, a new era of messaging is ushering in… Read More
2023-06-08 11:37
In today’s fast-paced digital landscape, businesses constantly seek innovative ways to streamline their sales processes and enhance customer engagement. WhatsApp CRM integration is one… Read More
2023-06-08 11:37
In today’s fast-paced digital landscape, businesses constantly seek innovative ways to streamline their sales processes and enhance customer engagement. WhatsApp CRM integration is one… Read More
2023-06-02 07:23
WhatsApp gained huge popularity in the last few years among businesses, and they are now adopting it as a communication tool with their customers. It has become essential to consider and com… Read More
2023-05-29 12:48
In today’s digital landscape, businesses are recognising the significance of effective communication in establishing and maintaining strong connections with their customers and clients… Read More
2023-05-23 12:55
“In 2023, if you aren’t marketing on WhatsApp, you aren’t marketing at all.”
As businesses continue to embrace digital transformation happening around so swiftly, the… Read More
2023-05-02 10:33
In today’s business landscape, the way organisations interact with customers has changed drastically. Customers now expect personalised and seamless experiences across all touchpoints… Read More
2023-04-07 07:05
WhatsApp is a popular instant messaging app used by millions of people around the world. However, sending a large number of messages on WhatsApp can take time and effort, especially if you n… Read More
2023-03-27 06:41
Loudspeakers, megaphones, and carrier pigeons might have been the communication tools of yesteryear, but in today’s digital age, we have something much more efficient – Voice Bro… Read More
2023-03-17 12:38
New technologies like WhatsApp Business API are transforming the marketing landscape by providing businesses with new ways to reach and engage customers.
They are opening up new opportu… Read More
2023-03-15 04:16
Social media has become an integral part of our lives these days. From staying in touch with friends and family to conducting business and networking, social media platforms have revolutioni… Read More
2023-02-28 07:13
Companies are implementing operational and technical tools that boost business growth and improve customer service to differentiate themselves.
CPaaS is allowing developers to add real-time… Read More
2023-02-23 07:41
SMS is a widely used communication channel for businesses to interact with customers. Bulk SMS API allows enterprises to integrate functionality into their applications, systems, and workflo… Read More
2023-02-15 12:11
For both customers and organisations, login and authentication are crucial since they confirm a user’s identity and safeguard their accounts and data.
A lot of customers face problems… Read More
2023-02-13 07:01
Perceptibly, customer experience and engagement are unlocking their prominence. Keeping your brand at the forefront of customers’ minds requires engaging them and enhancing their exper… Read More
2023-01-31 12:49
AI chatbots enable businesses to create advanced conversational apps that use either language or machine learning or a blend of the two to offer responses that may require more than one cust… Read More
2023-01-25 17:21
Email is not just limited to sending messages to family or employees anymore. While not all of your potential customers use social media or are passionate blog readers, almost everyone uses… Read More
2023-01-18 13:26
Businesses today are using multiple technology touchpoints to maximise customer engagement. Having a modern, user-friendly phone system at your business enhances the customer and staff exper… Read More
2023-01-09 13:11
The EdTech market is worth $254 billion. The competition between EdTech firms is growing as the trend toward digital learning accelerates. Suppose you’re also someone trying to put the… Read More
2023-01-04 11:52
A key aspect of any business is marketing the product to a large audience. It is easier and faster for businesses to communicate with their customers using WhatsApp. And If you’re look… Read More
2022-12-30 13:09
Are you also suffering huge losses due to a lack of security against social engineering activities? Is it a pain point for your businesses to find a service provider that offers the finest s… Read More
2022-12-27 13:10
One thing you must know is that the SMS deliverability rate is close to 100%. Hence, if you enable SMS notifications for your eCommerce business, the open rate is 98%. Along with this, bulk… Read More
2022-12-20 13:20
WhatsApp has become one of the most widely used messaging platforms in the world, with over 2 billion users worldwide. As a business owner, you can leverage this popularity to reach out to y… Read More
2022-12-15 12:36
It isn’t necessary to reach out to people publicly. Be it for your privacy or the sensitivity of the information, you can find yourself looking for ways to send SMS messages anonymousl… Read More
2022-12-09 07:12
The improved cognition and social simulation have ensured that Artificial Intelligence technology has moved from the backburner to the centre of communication. When was it last that you stoo… Read More
2022-12-07 11:19
During the last 3 decades, SMS has revolutionized communication and redefined the way businesses communicate with customers. However, sometimes people underestimate the power of SMS communic… Read More
2022-12-02 11:50
In most cases, companies lose customers to their competitors due to a lack of interaction at the right time. Yes, suppose you delay answering your customer’s or prospects’ querie… Read More
2022-11-21 12:29
Communicating with customers on different platforms can lead to considerable growth in business. It is possible to increase sales in large quantities by establishing two-way communication.&n&hell…Read More
2022-11-17 11:22
Every business needs great customer service to satisfy and retain its customers. The problem is that it’s always difficult to answer customer queries 24*7, as it requires a workforce a… Read More
2022-11-10 05:48
Elets Technomedia recently organized a Innovation Talk with Mtalkz Founder, Mr. Abhishek Founder, to discuss the BFSI challenges and strategies to help enterprises grow.
Mtalkz is focused on… Read More
2022-11-04 07:51
The WhatsApp chatbot is a quick and hassle-free way for businesses to engage with their prospects and customers, benefiting both sides. This AI-powered technology acts as a lifesaver for mos… Read More
2022-11-01 07:43
In a short period of time, WhatsApp has become the preferred messaging service for 2 billion active users worldwide. It’s a quick, easy, and practical method for family and friends to… Read More
2022-10-25 13:01
WhatsApp Chatbot Features – Chatbots are increasingly being used by organisations to take advantage of conversational marketing and produce excellent leads. Increasing conversion rates… Read More
2022-10-17 09:54
If you wish to market in real-time, using SMS messages is essential. But for SMS services to be successful— the campaign must be well-planned, trackable and measurable.
You can send bu… Read More
2022-10-13 07:40
Interactive voice response, or IVR, is a feature of automated communication services that engages callers and collects information or data by providing them alternatives from a menu. The IVR… Read More
2022-10-11 05:18
Bulk SMS marketing is very beneficial for enhancing firm operations and increasing overall sales volume. SMS is a common corporate choice for consumer contact, notification, alerts, and mark… Read More
2022-10-07 06:54
The festive season is upon us, providing a perfect opportunity for businesses to reconnect with clients and customers using bulk SMS. During festivals, you can plan out efficient marketing m… Read More
2022-10-03 12:41
SMS is an efficient and effective marketing channel. Businesses utilise bulk SMS marketing as a communication tool to inform customers about instances or notifications that are urgent, vital… Read More
2022-09-28 11:00
Nowadays, Businesses are growing rapidly and the demand for SMS is rising as a marketing tactic, plus it’s a great way to connect and reach out to the customers instantly. According to… Read More
2022-09-27 12:55
You can interact with your consumers on the channel they want to utilise using SMS marketing. In fact, 89% of people say they prefer messaging services and apps for two-way conversations to… Read More
2022-09-26 12:18
A world where customers can make purchases through a variety of channels has made mobile touchpoints a crucial distinction. Businesses are now spending an increasing amount of money on mobil… Read More
2022-09-21 11:48
Over the last few years, the connections between brands and consumers have grown stronger. Technological advancements and increased consumer awareness have made brands reachable 24×7… Read More
2022-09-19 05:01
The many means of notifications are part and parcel of an era where the speed of information — and reaction — has become central. That’s not just true in our personal lives… Read More
2022-09-15 05:53
Digital transformation is leading to an increase in cyber fraud and hacking. As a solution to the problem, two factor authentication unquestionably provides an additional level of security f… Read More
2022-09-14 10:28
SMS is a bold and strong marketing tool. Businesses use bulk SMS marketing as a communication tool to provide customers with urgent, important and time critical notifications. Despite… Read More
2022-09-12 05:24
To convert prospects into customers, marketing teams employ a variety of strategies. Businesses succeed owing to every strategy’s persuasive, directness, and relationship-building. It… Read More
2022-09-07 12:05
In an era of so many messaging services and apps available to us online and on our mobile devices, sometimes we forget that SMS still exists. But if the businesses want to effectively engage… Read More
2022-09-05 08:02
It’s not surprising that texting is becoming a highly popular marketing technique and it is used as a fantastic tool for businesses to rapidly engage with their contacts. According to… Read More
2022-08-30 12:57
Over time, business communication has evolved and transformed. Processes in modern company communication have been streamlined, which helps create positive client experiences. By offering a… Read More
2022-08-29 05:49
If the transaction verification process doesn’t include the Voice OTP Service, then businesses are doing it all wrong. By utilising OTP SMS service and Voice OTP together, businesses c… Read More
2022-08-25 07:59
Microservices started getting popular among industries from the last few years and became one of the growing trends due to easy structure, availability and modularity. Microservices are inde… Read More
2022-08-23 07:38
The multi-billion dollar business for internet gaming has been expanding rapidly in recent years.
Considering how much time and money customers invest in online games, it’s not surpris… Read More
2022-08-23 05:13
As a business, attracting customers’ attention is critical. Because users are always unsure and sceptical with genuine queries. As a result, the company’s expectations are not re… Read More
2022-08-18 12:50
The Indian E-commerce market is anticipated to grow by 21.5% in 2022 and reach US$ 74.8 billion. E-commerce has revolutionised how businesses operate in India. Global E-commerce is becoming… Read More
2022-08-16 06:48
Truecaller is one of the top global platforms for authenticating contacts and preventing unwanted communication. With 300 Million monthly active users, Truecaller’s verified businesses… Read More
2022-08-16 06:24
In this fastly growing digital world, every mobile phone user receives 20–30 messages every day, on an average, from multiple unknown companies. Additionally, customers get at le… Read More
2022-08-10 06:50
Customer relationship management has become a business activity in the modern era that requires extra care. Businesses now find it intriguing to carry out their calling operations or reach o… Read More
2022-08-08 09:22
The healthcare industry is essential for survival. Millions of people are always looking for quick and easy access to health information facilities since pandemics became more prevalent. As… Read More
2022-08-03 12:57
During the pandemic and after the post-pandemic period, the education sector underwent significant changes. Today, it extends beyond the confines of conventional classrooms. Students use a v… Read More
2022-08-01 12:05
AI is the tech that we can’t ignore as it makes our life easier and businesses are aware that without AI they may not increase sales or customer base in the market. This is the prime e… Read More
2022-07-29 12:51
The customer journey, buyer journey, or user journey illustrates a consumer’s interaction with a brand. An omnichannel customer engagement journey maps the major interactions the custo… Read More
2022-07-25 12:42
Businesses are using SMS marketing as a technique to acquire, interact, inform and keep the customers engaged with their brand. Additionally, this enables companies to reach out to their cus… Read More
2022-07-25 05:00
Email marketing started as a one-way channel to reach the highest possible number of potential customers. Cut to today, where advancements in AI, audience segmentation, data collection and a… Read More
2022-07-21 12:54
Increasing customer retention is one of the best business development techniques. The best part is that the groundwork for bringing in the clients has already been done. Businesses are aware… Read More
2022-07-19 13:04
Artificial intelligence (AI) is getting more and more ingrained in the daily life of every individual. The primary point of interaction with our favourite companies, from streaming platforms… Read More
2022-07-17 08:33
Truecaller has been the primary go-to app for users who have wanted to identify callers and filter spam calls for quite some time now. However, with the advent of cloud communication service… Read More
2022-07-14 12:03
Technology has completely changed the way we exist. Due to smartphones’ popularity and quick rise, communication has become easier and more effective since the introduction of the firs… Read More
2022-07-12 10:41
Digitalisation continues to have an impact on national as well as international industries and commercial operations. The travel and tourism sector has also been significantly impacted, enco… Read More
2022-07-10 07:47
The use of mobile phones has increased in recent years, whether it’s for social media, online shopping, grocery shopping, food ordering, ticket booking, paying bills, comparing prices… Read More
2022-07-07 13:00
The healthcare industry is complex and fragmented. It’s not easy for patients to find the right medical services or professionals, especially when they need a clinic appointment. In fa… Read More
2022-07-06 09:23
Now that instant messaging apps are a standard in both personal and professional lives, businesses are encashing them to improve customer engagement. Using these messaging apps, busine… Read More
2022-07-04 13:06
Micro-interactions with customers in real-time are a hallmark of mobile marketing today. Engaging customers across the user journey requires enterprises to use various mobile messaging chann… Read More
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