2024-04-12 11:46
VoIP has become part of routine lives. Everyone uses this technological boon. Certainly, this has given a boost to VoIP development companies to build more creative and tailored solutions. I… Read More
Blog Directory > Software Blogs > Intelligent call center software - iCallify | Inextrix Technologies Pvt ltd software Blog >
Intelligent Call Center Software - Icallify | Inextrix Technologies Pvt Ltd Blog
inextrix.com
Tags:
voip
communication
solution
software
development
pbx solutions
chatbot
voip development
industry
rtpengine
iNextrix Technologies Pvt. Ltd is one of the well known IT companies based in India. The company has been catering to its customers across the world since 2010.
The vision of helping all sized businesses with customized telecom solutions has inspired the company to build different innovative telephony solutions and products. Some of the most popular business telecom products developed by the company are listed below:
1. iCallify: intelligent call center software
2. Live call monitoring solution
3. ASTPP: A Smart TelePhony solution
4. PC dialer
5. Mobile SIP dialer
The company has also built some telecom solutions. Additionally, the company offers excellent development services in trending technologies like wearable apps and augmented reality.
The most popular product of the company is iCallify as it offers an intelligent call center solution to empower customer care and sales campaigns of any business or call center. It has some futuristic features that make it the most competitive call center software in the industry.
2024-04-05 10:05
IVR (Interactive Voice Response) system has been in the industry for ages. In fact, IVR is one of the fundamental communication tools. It was introduced to make business communication better… Read More
2024-03-11 06:18
In the VoIP platforms realm, uninterrupted communication is a fundamental business need. Therefore, it has to be part of even a basic VoIP development project. Even if it is highly crucial i… Read More
2024-02-22 09:46
In the technology industry, new terms emerge each passing day. Indeed, these terms contribute to an increase in confusion and concerns. However, you don’t need to worry as we are here… Read More
2024-02-15 12:59
Since its inception, WebRTC has been making headlines with its amazing features and support for seamless real time communication through web browsers. Likewise, AI (Artificial Intelligence)… Read More
2024-02-09 10:57
Custom Multi Tenant Call Center Software Developed in FreeSWITCH with PBX Features for a Solution Provider Com… Read More
2024-02-01 07:07
The telecommunication industry has been one of the most revolutionary industries in the world. Every year, there are so many transformations taking place in this industry to leave people awe… Read More
2024-01-25 06:10
AI (Artificial Intelligence) based tools have been improving the performance of different operations in the call center industry. Moreover, one of the most emerging tools in this industry is… Read More
2024-01-12 12:43
The world is moving fast and dynamically. Therefore, businesses need to work smarter and faster. This has increased the importance of mobility and communication solutions that support mobili… Read More
2024-01-05 06:44
In the modern era, voice over internet protocol (VoIP) based communication tools are inevitable. Consumers use them to enjoy rich communication features and stay connected with their friends… Read More
2023-12-21 05:17
The VoIP realm is defining new milestones of success every year. Leveraging VoIP Push Notification, VoIP-based communication has set a benchmark for performance, cost effectiveness, and qual… Read More
2023-12-12 05:23
Business growth is the core focus of any sized enterprise. Moreover, growth affects different areas of the company. For example, as the business grows, it needs more team players. Furthermor… Read More
2023-12-07 11:49
The Asterisk community has officially released Asterisk 21.0.0 for Asterisk users. It is one of the standard releases of this popular open-source VoIP telephony framework. If you are using a… Read More
2023-11-28 06:01
VICIDial is one of the most popular call center solutions in the industry. Its open-source nature contributes to the growing popularity of this software for call centers. Thousands of busine… Read More
2023-11-24 11:18
VoIP is like the fever of cricket during this World Cup that has taken the whole world by storm. Everyone is talking about VoIP and enjoying the excellent features and benefits it has to off… Read More
2023-11-17 06:31
Nowadays, businesses are becoming more dynamic in nature. They need several impromptu meetings, as well as scheduled meetings, which require people from multiple locations to join the meetin… Read More
2023-11-16 05:29
Asterisk is a popular open-source telephony platform. It has been empowering small to large-scale businesses with a core system. Its community-driven nature has contributed to the increased… Read More
2023-11-02 11:28
FreeSWITCH has been one of the most preferred development technologies to build custom telephony solutions. It outperforms all other platforms that can be used for developing custom solution… Read More
2023-10-27 12:22
Voice over Internet Protocol (VoIP) has been a buzzword for many years. Its feature-rich communication tools and cheaper cost of calls make it preferable for all types of users. In businesse… Read More
2023-10-26 12:02
Mobile apps are part of our routine lives. They help us stay connected with our colleagues, clients, and even family and friends. In the past few years, the mobile app market has grown drama… Read More
2023-09-22 06:45
Voice broadcasting, which is also known as call broadcasting, is the most engaging manner to disseminate any message compared to its alternative, which is email and SMS broadcasting. We offe… Read More
2023-09-18 05:53
A Turnkey Communication Solution Provisioned with On-si… Read More
2023-08-22 05:57
The VoIP industry is booming with an overall CAGR of 14.40% and the total market value of VoIP services is worth 115.212.20 million US dollars. By 2023, the whole market value will be worth… Read More
2023-08-17 07:24
Remote communication has been an inseparable part of businesses, be it a startup, small business, or enterprise. It gives relief from several challenges that businesses face and provides an… Read More
2023-08-09 11:53
VoIP companies have been working hard to increase the benefits of VoIP based solutions. As technical inventions take place such as 5g, IoT, AI, etc., custom VoIP development companies put th… Read More
2023-08-07 07:17
Since 2011, when WebRTC was announced for the first time, its popularity has been growing day and night. This technology has made it possible to build real-time communication applications us… Read More
2023-08-01 11:13
Businesses were never bound to the four walls of offices. Business owners put a huge chunk of their budget into connecting with distant customers and onboarding new customers. With technolog… Read More
2023-07-26 07:54
Customer retention has become the major goal of businesses because retaining existing customers is 5x times cheaper than converting a lead to onboard a new customer (Source). Increasing the… Read More
2023-07-17 10:02
SIP communication solutions are gaining immense popularity among business users and even local consumers. The easy and cheaper access to the high bandwidth internet, communication apps, and… Read More
2023-07-14 07:48
VoIP technologies like Asterisk and FreeSWITCH have been leading the ground by offering dynamic features to build telephony applications and solutions. FreeSWITCH offers an excellent base t… Read More
2023-07-10 09:12
Uninterrupted communication has always been a necessity for businesses. With the transformation in business models and markets, the requirement for telephony solutions with custom features… Read More
2023-07-06 06:37
In the modern era, digitization and mobility go hand in hand. It is necessary to use the best communication solutions that are advanced and digitized, as well as support mobility. Moreover… Read More
2023-06-30 05:20
VICIDial is a popular open-source call center software solution. It has been a favorite solution of emerging call centers because it is available for free. Additionally, it is an Asterisk-b… Read More
2023-06-27 05:53
WebRTC is one of the most popular technologies among VoIP development companies that build innovative products or want to introduce real time voice and video apps. Utilities of apps and sol… Read More
2023-06-08 12:29
VoIP based communication tools are setting new trends every day. Businesses to VoIP service providers have witnessed how these communication tools are taking the world over by storm due to… Read More
2023-06-06 09:30
The invention of WebRTC changed the whole ecosystem of communication over the Internet. It made real time browser-based communication possible, which was not possible with traditional VoIP… Read More
2023-06-02 11:19
The telecommunication industry has gone through several ground-breaking changes and shifts. The golden era of this industry started with the invention of SIP based communication. It drastic… Read More
2023-05-29 04:57
The call center industry is on the list of the top 10 fastest growing industry verticals. Call centers offer different services to businesses and customer care is one of the major services… Read More
2023-05-25 11:14
Already many businesses, including small to large scaled enterprises, have adopted DevOps to boost their performance and productivity. DevOps services help software development and other te… Read More
2023-05-16 05:08
Shortage of skilled and talented employees is a global issue. Sometimes companies have an urgent need to hire the best engineers and sometimes they need some developers only for the time be… Read More
2023-05-10 09:15
Are you looking to enhance your customer engagement through WhatsApp but struggling with managing it alongside your call center software? Look no further! Our Vicidial call center WhatsApp… Read More
2023-05-05 05:16
Asterisk telephony solutions have been in the industry for decades as it was the foundation technology used to build different types of VoIP based communication solutions. Earlier, there we… Read More
2023-04-24 13:12
Explore how WebRTC integration with SIP, RTP, and HTTP to Enhance Communication changes the whole communication market.
WebRTC is one of the technologies used to provide a platform to… Read More
2023-04-18 13:07
VoIP based communication benefits businesses and end users to leverage the advantages of feature rich communication at cheaper rates. Serial entrepreneurs have been investing in this technol… Read More
2023-04-13 07:18
DevOps is a great approach to meet the rising demand from clients for high-quality, cutting-edge software developments. DevOps has been essential in digital transformation, from identifying… Read More
2023-04-10 13:12
The market of cross platform app development is booming. Using a single code for different platforms benefits not only businesses that are investing in mobile app development, but it also b… Read More
2023-04-05 07:34
Mobile SIP dialer apps have redefined business communication. Enterprises use this communication app, not just to reduce business communication costs, but also to add mobility with tra… Read More
2023-04-03 06:38
Communication has been the need of time. Traditionally, people used to use PSTN based solutions like a landline or a mobile phone to make calls. There was no option available for video call… Read More
2023-03-31 12:51
Businesses that are in the process of switching to the VoIP telephony solution by installing one from scratch or upgrading the existing system, usually have two options to consider: Asteris… Read More
2023-03-27 12:06
Most companies are wary of their app’s downtime. It can cause an entire network of operations to be unavailable to consumers. The availability of a cross-platform framework like React… Read More
2023-03-24 13:17
Call center solutions were quite a big jargon a few years back, but now, it has become a household name in almost all industry verticals. With the increasing demand for customer care and po… Read More
2023-03-22 08:11
The integration of AI-powered chatbots like Bard and NLP models like ChatGPT into VoIP systems is a game-changer for the communication industry. These technologies are enhancing the user ex… Read More
2023-03-21 07:32
Interactive Voice Response (IVR) system is used by several businesses as an auto attendant system in several businesses and organizations. An IVR solution has been automatically attending i… Read More
2023-03-17 08:35
VICIDial has been one of the major choices of call centers and businesses that prefer to use an affordable call center solution. Being an open source call center solution, it comes for free… Read More
2023-03-06 07:27
Unified communication has become a necessity for all businesses and industry verticals. In fact, the growing demand for Unified Communication (UC) solutions has opened a whole new branch of… Read More
2023-02-27 06:13
The adoption of DevOps methodology is rapidly growing because it joins two important dots in the software development or mobile app development industry, which are operations and developmen… Read More
2023-02-20 09:33
More than two decades back, VoIP communication technology was commercialized and since then, several inventions took place. There are many businesses that use different VoIP telecommunicati… Read More
2023-02-20 05:04
Several businesses are confused about whether to use staff augmentation or IT outsourcing services. In fact, some people don’t even understand the difference between these two options… Read More
2023-02-13 07:11
Call centers are essential to improve customer experience and other business operations. To run these operations effectively, there are different types of call center solutions available. V… Read More
2023-02-09 07:03
The modern world is constantly evolving, and new online technologies emerge on a frequent basis. These developments present several opportunities for businesses to increase user engagement… Read More
2023-02-06 07:41
The variety and options are available everywhere these days and not just in eCommerce stores. To your surprise, even in the telecom industry, you can find so many options for a single solut… Read More
2023-02-03 12:11
The scarcity of talented resources is common in all industry verticals. VoIP being a highly technical industry and the shortage of skilled VoIP developers is quite high compared to other sec… Read More
2023-01-31 08:11
Numerous businesses have already switched their traditional telecommunication system with a VoIP phone system. If you have not joined this group yet, you must think about the advantages of… Read More
2023-01-27 06:47
Robocalls have become a major concern in many countries and the USA is leading this space with around 50 billion robocalls received in 2021, according to Robocallindex History. Out of all t… Read More
2023-01-23 13:06
A wide spectrum of solutions, applications, and even technologies are available in the VoIP industry. More and more additions are taking place in this industry with ongoing research and inn… Read More
2023-01-19 07:10
DevOps was founded back in 2007 and now it has become a big thing. Major software development companies, whether they are web development companies or mobile app development companies in In… Read More
2023-01-16 05:59
Asterisk has been a primary and pioneer technology for VoIP software development. Thus, there are many users of the Asterisk platform and you can also find many Asterisk developers worldwid… Read More
2023-01-12 07:21
Protecting the sensitive information and data of customers and the company is essential for any business. Even in many countries legislation is quite strict related to customer data protect… Read More
2023-01-09 08:26
Browser based VoIP calling is fairly popular among business users because they are often connected to their systems to screen share or refer files. Thus, using a system is more convenient f… Read More
2023-01-04 08:36
Security is a major concern for any business and when we talk about the VoIP industry, the concern becomes more serious. One of the major question raised by VoIP industry is that Which one… Read More
2022-12-29 07:06
VoIP has been one of the most prominent inventions in the communication industry. This industry relies on multiple VoIP development technologies, frameworks, tools, and more. WebRTC was add… Read More
2022-12-26 09:41
Retaining customers and generating more sales are the two most vital jobs of any business. But, it is getting harder and harder each passing day due to a compressed budget, tighter legislat… Read More
2022-12-22 11:57
Node JS is an open-source run-time environment built on Chrome’s V8 JavaScript engine. Since its launch in 2009, several Node JS development companies in India have been using it succ… Read More
2022-12-22 06:21
8COM is a one-stop
communication solution provider
comp… Read More
2022-12-21 10:37
Sadbhav improved productivity and efficiency with our c… Read More
2022-12-21 10:36
8COM… Read More
2022-12-19 09:41
The market size of VoIP and mobile has dramatically increased in the past decade. There are so many users that have not only adopted smart devices but now smartphones and devices have becom… Read More
2022-12-16 06:31
Over the past two decades, the VoIP industry has witnessed drastic changes in the industry and one of the major ones is the exponential growth of VoIP based solutions. VoIP development and… Read More
2022-12-12 05:55
Asterisk is one of the top VoIP development platforms. Originally, it is a private branch exchange (PBX) platform and a popular open source framework used by the top Asterisk development co… Read More
2022-12-08 07:40
All businesses seek opportunities to grow and thrive in the competitive world. For this, they make several decisions, from embarking on new ventures to empowering the current ones. Technolo… Read More
2022-12-05 09:40
The official community of WebRTC developers keeps on inventing new libraries, technology stacks, and more to benefit VoIP development companies, WebRTC development companies, and other VoIP… Read More
2022-12-01 05:54
Competition and customer demand are increasing in the market. Thus, ROI (Returns over Investment) models are compressing, and the necessity to save money is increasing in businesses. Howeve… Read More
2022-11-28 09:11
The use of VoIP Softphone is unavoidable in many businesses like call centers. The Softphone app can be used for mobile devices or desktop systems. It gets integrated with an IP PBX solutio… Read More
2022-11-22 07:04
The VoIP industry is made of passionate VoIP developers that have built the best VoIP platforms. These VoIP platforms are fragmented in different modules to let other developers take advant… Read More
2022-11-16 04:21
VICIDial has more than 14,000 installations across more than 100 countries. This number is growing dramatically high. There are many businesses that have started setting up call centers to… Read More
2022-11-14 12:45
A Tailored Telephony Solution
Developed for
an ICT Com… Read More
2022-11-14 12:45
MBV IT Case Study… Read More
2022-11-14 09:26
After being the talk of the town, finally, the second phase of the Ahmedabad metro rail was inaugurated by honourable prime minister of India, Mr. Narendra Modi. Now, Ahmedabad Metro is cov… Read More
2022-11-08 05:36
The call center industry is flourishing in countries like Africa, India, and even in the USA. The use of the best call center software is common among the big call centers in the states and… Read More
2022-11-03 08:11
Hiring remote resources is no longer a far-fetched concept, especially, in the IT, telecom, and development industry. Due to the increasing adoption of the remote working model and technolog… Read More
2022-10-31 09:23
Reliable employee collaboration and extended customer reach are vital for a successful business. This can contribute to highly efficient business processes, improved productivity, increased… Read More
2022-10-18 07:01
WebRTC has been a new buzzword in the VoIP industry. Each WebRTC development company from different nooks and corners of the world introduces new web based real time communication solutions… Read More
2022-10-07 11:17
In the post-pandemic era, we are witnessing businesses recovering from the aftereffects of the pandemic. During the pandemic, organizations were able to continue their remote work, all thank… Read More
2022-09-30 10:21
FreeSWITCH vs. Asterisk has always been a hot topic of debate among VoIP developers. There are so many articles available on this topic that gives details on how these two platforms help a… Read More
2022-09-26 09:28
Voice broadcasting, which is also known as call broadcasting system, provides an effective way to spread a message to the masses regardless of the region they belong to. This is a very effec… Read More
2022-09-26 07:01
In today’s fast-paced and highly competitive environment, merely having a business website may not be good enough for your business or brand. You need to have a web app or mobile app t… Read More
2022-09-19 07:44
Ahmedabad Gandhinagar metro rail project is built to provide rapid and convenient commutes to the citizens of Ahmedabad and Gandhinagar. The project is still undergoing development, but mult… Read More
2022-09-14 12:33
The post Why Flutter For Mobile App Development? appeared first on VoIP Company | Web Development | Mobile App Development Read More
2022-09-13 08:50
Business communication does not need a definition as it is a self explanatory term. Still, knowing its intent can help you rethink multiple other aspects related to business communication. I… Read More
2022-08-29 10:33
The world telephony industry has been booming since the top VoIP development companies started offering reliable and cheap communication solutions with high uptime and low hassle. There are… Read More
Subscribe to Intelligent Call Center Software - Icallify | Inextrix Technologies Pvt Ltd
Get updates delivered right to your inbox!