2024-03-25 05:31
In the fast-paced world of business, customer feedback plays a vital role in shaping and improving products, services, and overall customer experience.
To effectively gather and utilize cust… Read More
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Reputation Management Tool Blog
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SurveySparrow's ORM tool is a comprehensive platform for brands to manage their online presence. Key features include brand mention tracking, sentiment analysis, review management, analytics, and social media control. It actively mitigates negative feedback while promoting positive reviews. With white-label software for review monitoring and generation, plus detailed reporting, it facilitates quick reactions to negative sentiments.
2023-09-06 06:05
What if we told you there is a technology that can read your mind and provide exactly what you need before you even ask? It might sound like science fiction but its real. It is called… Read More
2023-08-29 16:33
Businesses often grapple with finding the perfect tool for data collection and interaction. As Albert Einstein once quipped, “You have to learn the rules of the game. And then you have… Read More
2023-08-28 09:42
Have you ever found yourself immersed in the world of SaaS, wondering what makes certain companies stand head and shoulders above the rest? While factors like features and pricing play a rol… Read More
2023-08-26 07:34
Tired of all those people leaving your forms unattended, lonely, and abandoned? Or are you done with the tiresome process of creating questions and layouts that cost you a night’s slee… Read More
2023-08-25 13:50
Have you ever wondered why customer experience is hailed as the cornerstone of business success in today’s fiercely competitive market? Well, let me tell you, it’s not just a mer… Read More
2023-08-16 16:19
If you’ve been surfing the Internet recently, you’ve probably noticed that some websites feel more user-centric than others, even though it’s quite difficult to say in what… Read More
2023-08-16 12:52
We’re all familiar with survey tools. Google Forms and SurveySparrow are some examples, but did you know that visuals can greatly enhance the surveys you make with these tools?
While t… Read More
2023-08-14 10:42
You know those moments when you walk into a store, and it feels like they’ve been waiting just for you? It’s like they read your mind and know exactly what you need. Those are th… Read More
2023-08-14 10:39
Picture this scenario: A patient walks into a healthcare facility, not merely seeking medical attention but yearning for empathy, efficient communication, and a seamless experience from star… Read More
2023-07-31 09:26
Did you know that advances in artificial intelligence are changing the way brands gather and activate consumer insights? AI in market research has become a game-changer, empowering businesse… Read More
2023-07-31 09:24
Did you know that companies that prioritize the voice of their customers can achieve a 10 times higher customer satisfaction rate compared to their counterparts? Customer feedback holds the… Read More
2023-07-31 09:14
For businesses that are looking to collect feedback to enhance their bottom line, conducting online surveys is one of the easiest ways to do it. In this article, we look at SurveyNuts… Read More
2023-07-31 09:11
If you have been a regular user of Linktree or if you are trying out a link-in-bio too, you are in the right place. We look at some of the best Linktree alternatives. Before we delve into th… Read More
2023-07-31 08:59
Survicate is an online survey tool that is excellent at creating surveys. It helps you improve your customer experience by centralizing your feedback mechanism and helps you gain valuable in… Read More
2023-07-31 08:36
Did you know that listening to your customers can revolutionize your business? Your customers have the power to fine tune your business. By systematically gathering, analyzing, and managing… Read More
2023-07-31 07:35
In an era where personalization, speed, and responsiveness are the pillars of customer satisfaction, the role of Artificial Intelligence (AI) in shaping customer experience is rapidly expand… Read More
2023-07-27 09:30
Are you curious about the role of artificial intelligence (AI) in marketing? Wondering how it impacts businesses and if it’s the right choice for your marketing strategy? Look no furth… Read More
2023-07-27 08:21
Did you know that customer-centric companies are 60% more profitable compared to their competitors?
Imagine this: You have a business, and you want to truly understand what your custom… Read More
2023-07-27 08:11
Every click, swipe, and scroll is an opportunity to leave an indelible mark on your customers’ lives. With the pace at which the digital landscape is moving, the basics of customer ser… Read More
2023-07-26 13:06
Are you wondering how to enhance customer satisfaction and build lasting relationships with your target audience? Measurement is the key! Understanding and measuring the customer experience… Read More
2023-07-26 12:59
Have you ever had a memorable encounter with a brand that left you feeling valued and satisfied? Or perhaps you’ve used a digital platform that was so intuitive and seamless that it ma… Read More
2023-07-26 12:41
In the vibrant realm of business, we often encounter a variety of terms and phrases that aid us in understanding the industry’s detailed intricacies. Two such terms, “Customer Su… Read More
2023-06-20 10:14
One element stands out as a game-changer in the fast-paced corporate world where there is fierce competition and constantly changing customer expectations: the customer service experience.
I… Read More
2023-05-19 11:58
In the fast-paced corporate arena, leadership development is not a luxury but a necessity. 360 degree coaching has emerged as a game-changer, redefining traditional paradigms and ushering in… Read More
2023-04-18 07:30
Quality of life survey.
Hmm, who knew such an ambiguous concept such as the quality of one’s life is actually quantifiable! Well, I can’t speak for everyone, but I, for one, was… Read More
2023-04-18 07:24
Quality of life survey.
Hmm, who knew such an ambiguous concept such as the quality of one’s life is actually quantifiable! Well, I can’t speak for everyone, but I, for one, was… Read More
2023-04-18 06:58
76% of employees find a company when they have extra skills training for their staff. But before jumping on that learning program, you need to ask the right questions. That’s why we ha… Read More
2023-04-18 06:52
76% of employees find a company when they have extra skills training for their staff. But before jumping on that learning program, you need to ask the right questions. That’s why we ha… Read More
2023-04-17 12:25
Doodle — a meeting scheduling & polling tool has been around the blocks for quite some time now. It has got a good market and served the customers well, but right now, in 2023, is… Read More
2023-03-16 10:40
To conduct successful 360 degree appraisals for your firm, you need a great 360 degree appraisal format.
In this blog we will:
Define a 360 appraisal format
Explore 9 types of 360 feed… Read More
2023-03-13 07:43
Imagine you prepared hard for an important test, and you’re anxious to know how you did. Do you want the results ASAP – or do you prefer to wait a year and then find out?
U… Read More
2023-02-23 07:54
Jotform and SurveyMonkey are fantastic tools in their separate ways: one is like this all-rounder in town getting everyone’s attention and the other has the first-mover advantage in su… Read More
2023-02-22 13:06
Hark ye, witches and wizards, for we bring tidings of great importance. As we journey through the magical world of business, it is crucial to heed the voices of those for whom we craft our p… Read More
2023-02-13 13:18
Are you looking for ideas to show people that your company is, in fact, a phenomenal place to work? Employee spotlights can help you do just that.
Whether it’s through stories, videos… Read More
2023-01-23 10:59
Microsoft and Google. If you have a laptop or a system, chances are that you’re using both. These 2 behemoths have revolutionized the way we see and use technology. They both offer an… Read More
2023-01-21 11:00
Holiday season is over, and we’re about to launch into yet another action-packed year of sports. Exciting times, huh?
Well, not if you’re a coach or a sports management com… Read More
2023-01-20 07:49
An ROI of 293.66%
Yes, Brazilian company Klickpages got an increased ROI of 293.66% by using a thank you page in its lead capture forms. So, for every $1 of investment, Klickpages got a retu… Read More
2023-01-17 11:22
Starting conversations is essential for any business seeking to gain insights into their customers, as it allows them to understand how they think, feel, and interact with the company. Conve… Read More
2023-01-10 10:45
Like the layers of an onion, behaviors and attitudes are hard to quantify at a glance. But with the Thurstone scale, we can do so objectively.
But what exactly is the Thurstone scale? And ho… Read More
2023-01-06 10:45
A brand strategy is a business plan component that outlines how the company will sustain, function in the market. The goal of a brand strategy is to become memorable in the eyes of the consu… Read More
2023-01-02 09:48
Do you want a tool that smartly uses your brand’s content to show a visitor only what’s relevant, with the end goal of converting it into a customer?
In that case, you’re l… Read More
2022-12-26 14:06
If you manage a team of employees, it’s important to have a way to fairly and accurately assess their performance. One popular method to do this is the behaviorally anchored rating sca… Read More
2022-12-13 08:51
The HIPAA-compliant form builders available today are a great way to help businesses to protect better their customers’ personal health information (PHI) while streamlining their workf… Read More
2022-12-06 11:47
Building an effective website, either for a brand or for yourself, requires more than just strings of codes and programming languages. You also need to prioritize the ease at which your visi… Read More
2022-11-23 13:40
If you wish to build a successful product that’s scalable, talk to your customers! It’s the most direct way of figuring out if your concept of a ‘great’ product fits… Read More
2022-11-21 07:44
Freshdesk and Zendesk are the two mammoths of the customer service software category. As a result, comparing Freshdesk vs Zendesk is no easy task.
To help you decide which software to choose… Read More
2022-11-15 08:14
Zoom Icebreakers For 2023: Who Said Zoom Meetings Only Have To Be Awkward Or Boring?
“Me: This show is so boring.
Boss: Again, this is a Zoom meeting.”
This coffee mug quot… Read More
2022-11-10 12:13
With the advent of hand-held phones (read smartphones), most of which are equipped with the Internet, it is easy to get information from your customers without much ado. No matter the size o… Read More
2022-09-22 12:32
Customer Success Managers (CSMs), Customer Success Head, and Product Manager want to know a good CSAT score. The answer may be different for each company. But there are some general guidelin… Read More
2022-06-03 12:14
So, you’re planning this killer event, and you need to know what your audience is thinking. Well, pre-event survey questions are a great place to start.
In this article, we will:
Learn… Read More
2022-06-02 07:55
How does one ask about gender in a survey? Is it truly necessary that you do? How many gender options should you provide in your survey?
Chances are these questions have rampaged your mind a… Read More
2022-05-02 06:17
We’ve heard it before—employees don’t want a company culture comprised of ping pong tables and free beer. Especially in the wake of the Great Resignation, people expect org… Read More
2021-11-19 11:53
Are you looking for Zendesk apps to improve your current workflow setup?
Whether your team lives in Zendesk or uses a mix of platforms, Zendesk’s marketplace is an underrated treasure… Read More
2021-09-22 17:20
If you’ve noticed that chatbots are becoming common and popular, it’s not just you. The chatbot industry is booming. Not only are fewer customer service interactions handled by h… Read More
2021-07-23 08:11
“We value your opinion and would love to hear from you.”
As far as email subject lines go, this is a pretty common one. Often, these emails contain survey research form… Read More
2021-05-20 10:27
Looking to conduct a survey that yields helpful results?
As you probably already know, the way you go about conducting surveys can drastically alter the response rates and results you get wi… Read More
2021-05-18 10:31
The onset of COVID-19 changed our lives in various aspects – work culture, entertainment, and relationships. While these variations are here to stay, it becomes crucial for business ow… Read More
2021-05-06 12:04
If customer is king, then knowing how to serve royalty is paramount. Imagine your customer is a restaurateur with Michelin star chefs and gourmet cuisine. In the same analogy, how do we diff… Read More
2021-05-04 08:41
Picture this.
You went to your favorite coffee shop to get a cappuccino. You were waiting patiently when you heard a loud voice.
“Where the hell is my order? I’ve waited fo… Read More
2021-05-03 07:45
“I can’t believe it. Over 10,000 folks signed up to our website in just 2 days. All because of that campaign. Just letting you guys know that we’ve hit a home run here!&rdq&hell…Read More
2021-05-02 16:58
If today you have access to the vaccine against the deadly Covid-19 virus, it’s all because of the strenuous efforts by the worldwide army of assiduous scientists who formulated the mu… Read More
2021-05-02 07:17
Ema was thinking about investing in a survey tool for a long time. So, she visited a survey company’s pricing page to avail their services.
Even though the page included comparisons an… Read More
2021-05-01 05:58
“C’mon, mate. Let’s shop from here. They’re giving a 30-Days money-back deal on return. What more do we want?”
We’re not even guessing here. You must&rsqu&hell…Read More
2021-04-26 12:06
Setting smart goals allows us to focus on things that are important to achieve the goal instead of going about it with wavering concentration. A goal gives us guidance, direction, a clear fo… Read More
2021-04-15 08:56
Are you tired of all the negative stories from the Covid-19 pandemic? If so, we understand!
In 2020, Covid-19 brought the world to a screeching stop. Cities that never slept before wer… Read More
2021-03-08 05:55
Everybody loves recognition. Who doesn’t like being seen and appreciated for what they do? We all have an innate desire for being praised and recognized. We can find the recognition we… Read More
2021-01-08 09:01
89%
That’s the percentage of HR leaders who agreed that ongoing check-ins and peer feedback are key aspects of organizational success. Yes, that’s how important it is to conduct… Read More
2021-01-07 10:27
It’s a no brainer that covid-19 has brought major changes in every aspect of your customers’ life— purchasing behaviors, needs, and emotional mindset. Whatever situation yo… Read More
2021-01-04 14:42
Video Conferencing tools have become one of the most critical technologies of late, especially because of a virus strain that has brought the whole world to its knees. Who’d have thoug… Read More
2021-01-03 18:40
People often get confused between an appreciation letter and an appraisal letter. Indeed, both sound the same, but the purpose of both these letters are different. An employee receives an ap… Read More
2020-12-25 16:52
We’re living in an era of internet where anything you want to know, read, watch is just a search away! Stats prove this, as 4.5 million searches are processed by Google every… Read More
2020-12-23 13:48
Are you looking for QuestionPro alternatives for your online survey needs? Look no further. The online survey software market has some great options for you to choose from. Whether it’… Read More
2020-12-21 04:45
The term ‘working from home’ has had a significant impact on the lives of millions across the world. The outbreak of the Coronavirus pandemic this year brought everything to a su… Read More
2020-10-12 11:03
We all understand how project management can be a daunting task. And when you have to use a tool that has limited functionality, project management will be a sheer disaster.
If you are… Read More
2020-08-01 04:55
With Covid-19 entering our lives as an uninvited guest, we have had to make a lot of changes in our day-to-day activities. Right from traveling, working, and even social interactions, it has… Read More
2020-07-27 11:02
Whatever be the business you deal with, you are sure to face fierce competition. It is just inevitable. Well, in a way where’s the fun without any competition?! It is when you surpass… Read More
2020-07-25 05:56
With a number of options available for skilled professionals these days, employers have their job cut out. There are thousands of resumes floating around in the inboxes of HRs too. There is… Read More
2020-07-23 07:53
Over 2 million!
This is the total number of Linkedin groups, according to Business Statistics. More than half of the Linkedin members belong to at least one of these groups, and over 42% of… Read More
2020-07-19 05:12
Business processes ought to be synchronized and streamlined efficiently across the organization to reach the primary goal; delivering class customer experience. Well, it is not an unknown fa… Read More
2020-07-17 07:00
Close your eyes and imagine this for a second, you wake up, get dressed, pour coffee in your favorite mug, and head over to your office desk right next to your bedroom. You don’t have… Read More
2020-06-30 09:18
The COVID-19 crisis came as a sudden blow to the business world and has left many organizations still grasping at straws. The routined work schedules had been turned topsy-turvy in a moment… Read More
2020-06-26 18:33
Do you know that Facebook’s event cover photo size is different for both personal profiles and Fan pages? This means that the answer to the best Facebook event cover photo size is… Read More
2020-06-20 05:51
All team managers will agree: Keeping your qualified, talented, and dedicated employees engaged and loyal is one of the most crucial parts of the job.
Case in point, 87% of human resour… Read More
2020-06-12 06:01
So, you have started hunting for Lattice alternatives?
Lattice Performance is definitely one of the best people management platforms out there. There’s no denying that! The intuitive i… Read More
2020-06-10 04:10
Memes are more popular than Madonna. Period.
While you throw terms like blasphemy against us, let’s say that the popularity is just on the Internet and Google is the one saying it base… Read More
2020-06-07 04:31
No matter where you invest your money, you always want a great ROI for it. The best thing about investing in humans is that your ROI could be in millions. Also, the only way you can build a… Read More
2020-06-02 16:04
Growing staff turnover forces business owners to look for new methods to attract qualified staff, retain professionals with experience, and find ways to grow their own experts. However, unde… Read More
2020-05-29 07:17
According to Neilsen, your brand voice can have a huge impact on your customer’s trust. No prizes for guessing there. Customers will surely spend money on a brand that they think is re… Read More
2020-04-19 08:55
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