2015-10-26 07:54
There’s a lot in common between the Internet of Things (IoT) – a buzzword in online business today — and the 2009 sci-fi blockbuster Avatar. Much like the movie, where life… Read More
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Find the latest articles & news in Business Process management (BPM) and Business Process Outsourcing (BPO) at Firstsource Blog
2015-10-14 12:17
Banks are changing the way they conduct business as their relationship with customers rapidly evolves with more and more interactions taking place online. According to a Forrester report, mo… Read More
2015-10-14 12:17
Banks are changing the way they conduct business as their relationship with customers rapidly evolves with more and more interactions taking place online. According to a Forrester report, mo… Read More
2015-10-07 11:38
The only thing that truly differentiates an organisation in this age of consumerism and high-tech products is the quality of customer experience it offers. This, by extension, is also applic… Read More
2015-09-30 14:08
Social media has had a rather dramatic evolutionary journey. What began as a mode of connecting with friends and sharing messages, opinions and pictures has graduated to become a mode of cha… Read More
2015-09-23 14:05
With the continuing surge in healthcare costs and patients gaining greater control over medical budgets has led to a paradigm shift in healthcare — from a provider-driven industry to a… Read More
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