2011-01-11 06:09
Today, when businesses are experiencing an exorbitant increase in the market, the call centers are working as pivot point of all the business processes. It acts as a pivotal for receiving… Read More
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Offshore Outbound Call Centers Services India Blog
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Call Centers India
Call Centers India an International Offshore Outbound Call Center services provide best quality Appointment Scheduling Services, Market Intelligence, Database Selling, Direct Mail Follow-up, Lead Generation for your Business.
2010-09-07 11:48
Once the renowned Management Guru Peter Drucker said “The purpose of a business is to create and keep a customer.”These customers are the Leads to take you way forward up to the… Read More
2010-07-27 12:06
Outbound call centers have created many milestones that range from reduction of operational costs, decrease in investments and surplus charges along with increasing your return on investment… Read More
2010-07-07 07:45
Outbound call center services have more aspects and lot more potential than these are known for. They have lot more to it than just telemarketing of products. The services provided by outbou… Read More
2010-06-18 10:24
Telemarketing refers to the business of marketing goods or services via telephone. It is the act of selling, promoting a product or process to the prospective customers over phone. Telemarke… Read More
2010-04-26 10:41
1. Product knowledge – Your telemarketers should have the right product knowledge to be able to address all the questions thrown at them by the customers. It is also important that by… Read More
2010-03-31 09:30
The Ins And Outs Of Indian Outbound Call Centers Read More
2010-03-10 13:21
Offshore outsourcing to labor intensive markets like India, China, Philippines and lately the North African region with relatively competitive labor wage rates, is most evidently justified f… Read More
2010-01-25 12:28
India has become an ideal location for outsourcing business because the same services with the same level of quality are offered in India for a much lower cost as compared to other countries… Read More
2010-01-07 07:49
Why the outbound call center services outsourcing projects have failed to achieve the desired results. The success rate of outbound call center services outsourcing may be well above the 90%… Read More
2009-12-09 11:29
Contact centers are that vital communication link between businesses and their customers and even though an in-house facility may satisfy basic needs and requirements, it is always better to… Read More
2009-10-13 09:38
Like any profit-driven company, Largo, Md.-based Liberty Wireless wanted to cut costs when it elected to outsource its contact center. But, as surprising as it may sound, improved customer s… Read More
2009-09-25 11:40
The North American market for outsourced customer service operations is expected to continue along a steady growth path, according to recent research by Frost & Sullivan Inc.The San Anto… Read More
2009-09-11 10:47
Despite the negative press that the term off shoring tends to generate, the reality is that we are a global economy and many companies can maximize customer service operations by considering… Read More
2009-09-02 13:17
Customer Care Support balances improved customer satisfaction with reduced operation costs in handling various post-sale interactions including complex product and service inquiries, data pr… Read More
2009-08-28 05:56
WASHINGTON: US companies are increasingly turning to off shoring their functions to achieve cost savings, and few plan to bring those jobs back toITTop Indian outsourcing cosNine trends for… Read More
2009-08-26 11:00
We've all seen the headlines: Outsourcing America; John Kerry Says He'll Put an End to "Off-shoring" US Jobs. Are Too Many US Jobs Going Overseas? But have we really stopped to look at the b… Read More
2009-07-21 11:40
1. Clearly define the scope and schedule of your project.This might seem obvious, but any successful outsourced project always starts with a clear statement of what you are hoping to accompl… Read More
2009-07-10 08:00
Contact center outsources can help to set your company apart from your competitors. With the right kind of call center outsourcing for small businesses you can reach your customers better wi… Read More
2009-07-06 12:22
The fundamentals that will help your organization achieve greater success.If you’re still trying to sort out what customer relationship management really means, you're not alone. The t… Read More
2009-07-03 10:22
For many companies, outsourcing call center functions is a more cost-effective solution than hosting one in-house. If you want to get the most bang for your buck, however, there are a few te… Read More
2009-07-02 10:38
A call center is a physical place where customers are dealt by customer care experts, normally with the help of computer automation. Characteristically, a call center has the power to manage… Read More
2009-06-24 10:26
The U.K. call center industry is still set to see strong growth over the next few years, despite hype about the impact of offshoring, according to new research.A report by analyst firm conta… Read More
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